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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 33 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are pleased with the easy setup process of the My Cloud Home Duo 4TB 2-Bay Personal Cloud. They find it simple and straightforward to install. Additionally, customers appreciate the storage capacity of the device, which allows them to store both business and personal files conveniently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-33 of 33 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great network storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for network storage, you can also back up your photos and videos from your phone anywhere you at.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    I love my Western Digital - My Cloud Home Duo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my WD - My Cloud Home Duo. This is a must have for anyone with storage needs that includes the added safety of back up drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great external drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this external cloud to store my family pictures. I will only buy WD external drives.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mycloud review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use once you learn how. Love the backup abilities.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to set up and use. So happy we decided to go with WD My Cloud.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Works well. Allows me to access data as I travel.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This NAS was easy to install and easy to back-up!!

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Slower than the older ones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was compared to an older my cloud and found out to be slower.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A plus!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything as advertised. Easily access my files from anywhere I need too. Plus I know it’s backed up twice just Incase something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Can't Believe I Didn't Do This Sooner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this on our office so we can now all work on the same projects without having to hand an external hard drive around. The perfect solution for what I was looking for.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a traditional NAS

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD tried to change how people use home storage and they failed to account for everything we learned asking the way. This device is not a generic NAS, it leverages a website and local installed application for access. No reasonable ability to Map a network drive, configure FTP access or control the device configuration. If all you want is a website to drag and drop files this is fine. You can create local users but the admin has no rights to view the regular user content.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backs up all my data and videos. I recommend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best cloud solution!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This personal cloud solution is unparalleled. I’ve had it for over a year now and it’s still going strong. It’s easy to set up, the software interface is a pleasure, and it’s suprisingly fast, even when outside the house! I’ve convinced so many coworkers to pick one up because they’ll see me accessing it remotely and think it’s the coolest thing (which it is). I also LOVE the plex server feature. It lets you very easily turn this thing into an always-on plex server so I can remotely watch movies that I’ve stored on it through the beautiful plex interface. It’s a really awesome little machine for the price!

    I would recommend this to a friend
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