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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 125 reviews

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91%
would recommend
to a friend

Customers are saying

Customers are impressed with the My Cloud Mirror's ease of use, ample storage capacity, and relatively easy setup process. Many appreciate its RAID capabilities for data protection and the ability to access files from various devices. However, some users experienced slow backup speeds and found the accompanying software to be less than ideal. Overall, the positive feedback on ease of use and storage outweighs the concerns about software and backup performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 125 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great backup device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Backup runs in background or can be set up for periodic backup. Like being able to access my date via smartphone

    I would recommend this to a friend
  • Cons mentioned:
    Backup speed

    Rated 4 out of 5 stars

    Its better then what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this few months back and I liked what i saw so far. I was struggling with multiple external drives for backups etc as i have windows laptop, mac book pro and mac desktop. I also have huge collections of pictures etc. This drive made my life easier.. Transferring all the data once to this drive was very slow on WiFi but it was quick with wired device. Overall i like it...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great personal iCloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does every thing it said it would. If you are looking for a way to access your files from anywhere, this is what you need.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh.. We will see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had problems with the MyCloud disconnecting from my network. Customer service says to restore system settings again. If it happens one more time I will have to return it for an RMA, I have spent a lot of time moving data to the drive so I hope it says connected now.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great product for storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for backup and storage. Some difficulty in learning how to use My Cloud.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Backup never got easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backing up your phone and laptop become very easy with the free software it comes included. Just let it know what to back up and when. :-)

    I would recommend this to a friend
  • Cons mentioned:
    Backup speed

    Rated 4 out of 5 stars

    Good storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the hard drive, I just feel like it slows down my internet, other wise is good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great network hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to setup and I love that it automatically keeps a backup if everything you put on it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great way to backup your system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy way to backup all your files, video, pictures. Very simple to setup and you have a mirror copy. You can access if from your phone, another computer or ipad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing Product !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll swear by this product. I couldn't be happier. Quick setup. Very very easy to use. Surprisingly great mobile app. It's everything I hoped it to be and more. I finally have piece of mind knowing all my files are safe in MY HOME, not on some 'Cloud' server who knows where. The fact that it can double back up your files is an incredible feature providing even more comfort knowing all your pictures, videos, music, documents are extra safe. I'm trying to get all my friends who are looking for hard drives to take my advice on this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use, great way to back up important files.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this product because I'm an enthusiast photographer and I have a lot of pictures to back up. I love that I can access my cloud drive on my Android and iPad as well as my PC or laptop. It's very convenient. No problems thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved all my home media to it, functions great. Quiet and performant.

    I would recommend this to a friend
  • Pros mentioned:
    Raid

    Rated 5 out of 5 stars

    I own 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We own 2, never had a failure and raid 1 works great. I can access my date wherever I am at. By one or two.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play. Easiest NAS I have ever setup. Most user friendly interface.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works Well for SMB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance & stability. Notifications via email.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great External Drive for storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4tb storage is plenty for all your pictures and data that you may have to save. Personal cloud based storage is a plus and easily accessible.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set-up and operation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to set-up, recognized on the network very quickly, install software, select what you want to back up and you are done!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great NAS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this to setup network sharing for photos at home. Works great. Easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to habe your own cloud works as expected very happy witj it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up but suggest putting this unit on a battery back up

    I would recommend this to a friend