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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 8,921 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a simple to set up and use external storage system. Very happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Increased My Storage Capabilities by 100% !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds All The Files and Photos That I Need To Keep

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Affordable backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable backup so I do not loose data. Can't go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great hard drive I love it an will get one for boh my college students.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Size

    Rated 5 out of 5 stars

    Excellent portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Passport 1TB External USB 3.0 Portable Hard Drive is very compact, has a durable enclosure, is easy to use, and has proven to be completely reliable. The 1-terabyte capacity will safely store multiple backups and other important data, pictures, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Size

    Rated 5 out of 5 stars

    Small And Portable Hard Drive For Any Situation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a professional photographer, I'm constantly going through hard drives. Prime example was when I needed a small, portable and convenient hard drive to move files back & forth for my clients and found the WD - My Passport 1TB External USB 3.0 Portable Hard Drive. This hard drive provided all the features I needed and at a very affordable price. If you're looking for all those features - this is the solution for your hard drive needs. Cheers! David Esquire

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 5 out of 5 stars

    Simple and Powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I learned about the passport from my sister and decided to give it a try to store photos. My laptop was slowing down so she recommended this particular storage drive. I instantly loved how easy it was to simply plug in and create a username / password. I never thought I would use it as much as I do now. My photos and important documents are now safely put and easy for me to access. And my laptop is now functioning smoother.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Reliability

    Rated 5 out of 5 stars

    Exellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase this item after our computer was infected with a virus. After all was said and done, we managed to download all music, pictures, and videos from two phones and a computer and still have not used even 1/6th of the space within this hard drive. Its an amazing product for the price, (about $65) and very easy to use. Its sturdy and heavy, not cheaply made from the look and feel of it. Its compact enough that it fits into a small corner of an office drawer. The customer service at best buy was also excellent with helping me to make a decision, and overall I'm 100% satisfied with my whole experience!! Will definately reccomend to friends and family!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Great portable external hard drive for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is small in size but has a lot of memory. It is very good for laptops or for your computer that has a tight space. It's easy to use and does the job of backup storage. Also, Great Price!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Great Item for portable storage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS LITTLE STORAGE UNIT IS GREAT. IT IS EASY TO USE, LIGHTWEIGHT AND PACKED WITH STORAGE SPACE. AND IT WILL FIT IN YOUR POCKET: ABOUT THE SAME SIZE AS A LARGE CELL PHONE

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Easy to use, Great for freeing up space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this external hard drive for my mom. She has an issue with taking 10's of 1000's of photo's and then uploading them to her lab top. After time, the lap top started run slower and slower and was way less efficient then what it should be. We had talked to her about purchasing a hard drive to help allow her computer to run at a better speed, but fear of the unknown made her decline every time. Recently, while trying to work on her computer, she was having such a difficult time, she decided to give up and go out computer shopping. After much convincing, she finally allowed us to purchase one as a gift. For the price, we couldn't ask for more, She was scared of losing what she already had, or being so computer illiterate that it would be more of a hassle then help. She was able to easily plug the hard drive in and navigate rather quickly. The size works extremely well for her. Having the 1TB for a million pictures is highly recommended! The size of the device it's self is palm size, and does not require much space. The item was fairly simple, light weight and over all works for the purpose she needed. I highly recommended this device for anyone that loves pictures, never erases them and can't figure out why the speed and quality of their computer is junk, Defiantly a 5 star item for the fact that it not only functions well, if not better then expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Good price, great quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like everyone else, I use my phone for almost all of my picture taking. Eventually you amass a lot of pictures. I'm always worried something will happen to my phone, so I decided to get this external hard drive. I download my pics to my PC and then on to the drive. Easy breezy. Now I don't have to worry. It's also nice to have them portable, so you can plug it in to a photo kiosk to get prints or plug it in to a friend's tablet or PC to share pictures. Western Digital is a reputable company and their products have always worked great for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Reliability

    Rated 5 out of 5 stars

    works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, Plug and play. Connect it to your computer and it is ready to go. Works for both Mac and Windows. Small and easy to transport

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size, Storage

    Rated 5 out of 5 stars

    Great size & price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small size, large storage at a great price! We originally were going to buy a USB drive but chose this because it was a better deal!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size, Storage

    Rated 5 out of 5 stars

    Excellent External Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great compact size, great capacity for the buck, and great performance

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Huge amount of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to free up storage on our laptops. We put tons of photos and videos on this and it barely made a dent in it. I’m not the best with technology but it was very user friendly. It doesn’t come with a manual or instructions but when you plug it in it guides you on what to do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Nice and small, and it works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old, big and clunky portable hard drive was starting to sputter, so I bought this little thing, and it was great out of the box. Plug n play, and I easily transferred everything off my old drive to this one, and there hasn't been a problem. It's small and inconspicuous, which I like. My computer guy at work suggested this, and I'm very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great product for auto backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the My Passport,it is easy to use, and you can save your computer information, programs etc. Quick and easy, not to mention the price is reasonable. In the event that you lose some of your computer info, you have it readily available to copy. Well worth the the money to save/protect your information. Lainiep12 10/21/17

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Great backup storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used WD drives forever, they always provide a reliable storage device and this hard drive is no exception. I needed something for a work computer that allowed me to store copies of critical files other than on the PC's drive, and not in the Cloud. This was the perfect choice! And at 1Tb I can backup a lot of stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Catching up to today's tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A new laptop is in my future, and it seems that using CDs for file storage is so 2010. I needed to find an effective way to transfer my photo files and other important stuff and my tech nephew suggested looking into this particular external drive. I read several reviews and after figuring out how it works, it has been quite easy to use. When this laptop dies, I'll have all my stuff and be able to access it easily on whatever new setup I purchase.

    I would recommend this to a friend
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