Deals Worth GiftingShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 3385 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 2TB External USB 3.0 Portable Hard Drive's large storage capacity, ease of use, and performance. Many appreciate its compact size and the speed provided by the USB 3.0 connection, along with its competitive price. While some users found the included software less intuitive, the overall experience was positive for most customers. A few noted the drive's weight as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 3,385 reviews
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Prefect for traveling.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a desktop and a laptop and occasionally need to travel. This hard drive is lightweight and small but has huge memory. I can save all my files from both computers and toss the drive in my backpack in case I need it on my travels. Great little product.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Does a great job of storing my videos and photos.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do quiet a vit of videoing, and I store them on these hard drives.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Very good storage device.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own one already and have never had any problems with it so I decided to get another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job adequately

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found WD products to be the most reliable, so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Storage

    Rated 5 out of 5 stars

    Excellent solid state technology for data storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for back-up storage of my MP3 music files, digital copies of books, and digital copies of DVD movies providing reliable and portable storage of the large volumes entailed. It has been only a short period of time that I have uploaded the data onto the drive but expect from past experience with Western Digital products, I have confidence that their quality control remains superb. Good price, reliable product, cutting-edge portable storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Good every day storage.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD makes very good and reliable storage solutions for everyone, from novice to the expert users. This is a portable external Hard Disk Drive. I am using it as a secondary backup storage drive. For the peice it is an excellent secondary backup drive for anyone. In short I will definitely recommend this drive.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 4 out of 5 stars

    Fast USB 3.0 connection. Lots of storage space.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transfers are very fast compared to older portable drives thanks to the USB 3.0 data port. With 2 TB of storage space, large files or a large number of files can be stored with worrying about what to save. Software for automated backup is also included, This device also works as external storage for Xbox One. I have also had good luck with Western Digital portable and Network storage drives. No so much with other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great portable hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My passport has loads of storage space for most users, no problem hooking up to all my devices to transfer files, unattaches from your devices safely and quickly. Perfect size to carry on your person or your bag

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Speed

    Rated 5 out of 5 stars

    Good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. HD is small fast and easy to carry in my laptop bag. Would recommend if anyone ever needed any external storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Fabulous

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is great. It’s compact, stylish, portable, the right amount of storage for an Xbox external drive and an all around good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Excellent solid state technology for data storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two more of these external hard drives after buying my first a month earlier. They provided the fastest and most reliable storage for my eBooks, my mp3 music files and my wife's recipes. I like having my important information stored in my own personal vault safe and secure. I would highly recommend this product to anyone that wants to assure the safe storage of any important documents or files from this excellent company with very high quality control standards for their equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed, Storage

    Rated 5 out of 5 stars

    Easy to use Backup Hard Drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a MacBook Pro, and I was looking into a new hard drive, as I had filled up my previous ones. I ended up getting the 2 gb version and reformatting it to work with time machine. Much cheaper than other versions specifically for macs. Haven't had any problems, it's fast and reliable. For the price, you definitely couldn't go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Excellent External HD for Mac

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried many external hard drive's in my day, all of which is use with my MacBook Pro. Of all the brands I have tried, Western Digital has consistently been my favorite. This hard drive is specifically formatted for Macs. The only reformatting necessary is if you need to partition it. For example, to create one for media files and one for a Time Machine back up. This can be can using the Disk Utility application. The drive needs to be erased, and at that point and you need to select the GUID partition map. Now you can partition the newly formatted drive into as many segments as you like. Western digital includes a few programs on the HD that so far I've found to be useful, with features like the ability to import files directly from cloud-based services such as Dropbox etc. I purchased this hard drive to replace the Seagate drive that I had been using for the last few months. But one day it died on me for no apparent reason. I highly recommend any Western Digital external HD, but if you're looking for something portable to use with your Mac, this is the one to get.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great value!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive is compact and easy to use. With USB 3.0, backing up files was super fast! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Great USB 3 hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is small, 2t, and easy to plug in and start using. The utilities software is very usable too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great Item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2TB Hard drive. Good value for the money. Easy to use. USB power supply all that is needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Works great easy setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The passport external drive is easy to set up and is working great with my son's Xbox One. In addition it comes with encrypted security at no additional cost unlike the Seagate hard drives which do not offer that protection during purchased or on their website. I have used these hard drives for years and they have never failed. I recommend them you will not be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed, Storage

    Rated 5 out of 5 stars

    Awesome HDD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used External WD drives for backup solutions . I recently expanded my storage from 1TB to 3TB . This HDD comes bundled with some basic tools which some people would like to use for basic backup options . It runs quiet and fast . It comes packaged with a sata cable and minimal package. The design of the device is nice and compact . There is no excessive heating when transferring data . The HDD just warmed up while moving 1TB of data . Given this is a spinning disk its quite an improvement from my previous drive . I purchased it with the Best buy protection plan which i recommend to all users . I back up my data in multiple places which should be the norm if you are not using offline raid storage . And i have the hardware covered though BB protection plan .

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    For a friend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a friend who is not computer savy and had never backed up her laptop. Her computer was 3 years old and used for work (YIKES). It was plug and play, despite the fact that she was using a USB 2.0, due to backwards compatibility, which was an important aspect of my recommendation. We were able to get her computer backed up quickly enough - creating a full system image and setting up an incremental backup schedule. I have several of these models, in various GB's in my arsenal, as we have laptops and desktops, with kids in school and work computers to maintain. I have yet to have one fail in the two years or so that I have been adding them into our collection, which is why I keep coming back to WD over Seagate (sorry Seagate).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great External Harddrive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an exceptional External Hard Drive and with the 2T amount of data storage, it easily copies and stores my data while also giving me the added security of being password protected! I absolutely love the "My Passport" external drives. They are simple to use and as I previously stated store plenty of data!

    I would recommend this to a friend
Sponsored