Customer Ratings & Reviews

because of BB plus discount and sale price combined ,, i got this for off desktop backup storage ,, as you see i also have the easystore drive too ,, which i got on sale too back when . these ssd not being mechanical ,, i suspect would last longer than all my hdd .. but time will tell .. plus is the hdd going the way of the dino soon .. i take lots of photos and video as a hobby shooter then add trail cams and dashcams and actions cams and phone cam ,, and it is in the gb to TB of files ,, 4Tb is my max to use ,, i canna seem to trust yet any larger drive to put tons and tons of files on one drive..

Easy setup, small footprint for so much capacity. Highly recommend.

Very good product and comes with a password encryption for the hard drive , very easy to navigate through. Very durable as well

It does 2x the job it's supposed to do 1. More space 2. I have to prop up my laptop so that does block my flat screen and does the job perfectly

I purchased two for my Xbox X consoles. They work well solve the low space issue good value for money spent

Great and expansive storage in such a small device

Small (palm size), easy to use and you are able to encrypt it as well! Highly recommended!!

It’s really easy to set up and customer representative was really helpful in picking this item because the one I came in there for was to much for what I needed

I've had a great experience with this little My Passport! I use it for file backups--primarily for photos so I dont have to pay cloud storage fees.

Fastest data transfer and safe way to safe your photo and video.

Uhhhhh, what is there to say about this......it stores......Of course!. It hooks into my computer....Of course! I may never really use it like I thought I did.....of course! Am I glad I have it.....I mean I bought it!

Needed it to back up media files from the Mac and it did just that, even has password protection! It’s wonderful

Great drive... thought it would fail but it was a great purchase. I'll buy another one someday.

So far, so good,... and comes with a three year guarantee- I bought two,

Neat and fast can be relied on for all types of stored file retrievals.

I received the 4 TB drive today. I plugged it into a windows 10 laptop and saw the drive formatted NTFS. Great. I copied a few large folders to the drive and watched performance. The transfers rates are between 2 MB/s to 60 MB/s, which is 16 to 180 mps, far below the advertised 3 gbs. I performed a quick ntfs format of the drive and started another copy. Same thing. This is way too slow compared to my previous 2 TB WD drive. Not sure what is going on. No instructions. Nothing in the installed software to set anything. I shouldn't need to set anything. I will give WD chat support a try before returning to BB.

WD discovery software will only back up to a WD device or cloud service. This is fine if you are just starting out with computers or you decide to buy a large number of WD drives for a project. Within reach, I have seven bus-powered 2.5” external drives, two AC powered 3.5” drives, one 3.5” 4-drive RAID 5 enclosure and a dual-bay 3.5” USB 3.1 drive dock with a stack of 3.5” bare drives. I have a number of other 2.5” bus-powered drives around the house. This is after cleaning house and tossing out old useless drives. ONE of these drives is a WD enclosure. I have no room in my backup toolbox for proprietary software that will only backup to a single brand drive/cloud. The drive is great. I love the size of this drive. All my bus-powered 2.5” drives, including the Passport, are 3” wide. The Passport is just a little shorter and thicker than my other 2.5” enclosures. Overall, looks and feels smaller. This is currently the largest capacity drive I have in this small bus-powered size. Big Bang for the Buck. I promptly reformatted the drive to HFS+, Mac OS Extended. My two windows 10 laptops are covered with several dedicated drives using Macrium Reflect software. I’m shuffling around several other computers/drives and really needed 4GB of pocketable HFS+ storage for Time Machine and SuperDuper. It would have been nice to have a little leatherette sleeve, or a rubber bumper/case included like ALL my other 2.5” enclosures. At first glance I thought there was no activity light on the enclosure, but it is visible when the drive is in use. Unless it is a klunker, a drive is a drive. It works great -until it doesn’t. I can’t speak for longevity of the hardware but I’m really happy with the look and feel of this drive. I skipped the WD Discovery software since it only works with this one drive I own.

I have been building computers for the last twenty five years. WD hard drives have always been the most consistent and stable drives. (I love the new Black SN750.... Really can't say enough good things about that NVME drive...) And I love this My Passport, too. It's not as fast as the ultra options. I know I get slightly faster transfer times from the Seagate Back-Up Plus Ultra Touch. But, that drive also crashed on me a few times and, so far, the My Passport hasn't. It's stable, reliable, and fast enough. For reference, I was able to transfer a 2.5gb file from my desktop hard drive to the back-up in under 5 seconds at an average speed of 117MB/S. My older drives from WD and Seagate performed under 100MB/S, so I definitely feel like this is an upgrade in speed as well as size. The new big feature with this Passport is the AES-256 hardware encryption. I feel like that's a pretty standard feature these days. The software has been updated. It's all very user friendly and the base software is included on the drive or you can download the software from western digital directly. I also tested this drive on an XBOX ONE as an external storage solution, and that may be how I use this drive. My 2 TB Passport was pretty full and this drive works great with the XBOX. All-in-all, I think this is a good drive. It does what it sets out to do well. I haven't had any problems and it's very easy to recommend if you are needing a back-up for work, media, or even as an external drive for an XBOX.

I purchased a similar silver hard drive for my wife and after seeing how affordable it was, I couldn't help but to get one for myself. Would you believe that neither one of us has used our hard drive yet? I have mine in safe keeping until that perfect moment. My wife and I are on the computer very frequently and just haven't set aside a few moments to enjoy our new hard drives. I really appreciate the value that I received for both hard drives. I compared a few hard drives on Best Buy's website to ensure that we got the best quality at a decent price. Data security was an important factor and both hard drives had password protection and data encryption. Combining those aspects with a great price and I was very satisfied with the outcome. I like that Best Buy has various options for different products that I look for from time to time. This was definitely another great shopping experience and the curbside pickup was awesome. As I mentioned in my review about my wife's hard drive, I wasn't expecting the hard drive to be so small. Despite this, it is a great convenience as you don't have to worry cause it uses very minimal space. We have transitioned from those days when bulky items used to clutter our desks or wherever you work on your computer.

This is a good drive and the transfer speed is only slightly better than last years version. Simply put, for 2019, this drive underwhelms in features. You lose a transfer light and it is still the same USB 3.0 interface. They did change the outside to get rid of the finger print magnet of the previous model. I am a WD fan but feel that more could have been done to deliver a new product for this year. Essentially the only real difference is the software is updated, you lose the LED light, and the outside is just a little smaller and does not attract finger prints. You can download the newer software from the WD website.