Customers are delighted by the overall performance, storage capacity, and portability of the My Passport 4TB External Hard Drive. Many appreciate its fast speeds, compact size, and plug-and-play connectivity. However, some customers have noted concerns about the cable length and noise level.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 969 reviews
Pros mentioned:
Storage
Rated 5 out of 5 stars
another sale price deal
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
because of BB plus discount and sale price combined ,, i got this for off desktop backup storage ,, as you see i also have the easystore drive too ,, which i got on sale too back when . these ssd not being mechanical ,, i suspect would last longer than all my hdd .. but time will tell .. plus is the hdd going the way of the dino soon ..
i take lots of photos and video as a hobby shooter then add trail cams and dashcams and actions cams and phone cam ,, and it is in the gb to TB of files ,, 4Tb is my max to use ,, i canna seem to trust yet any larger drive to put tons and tons of files on one drive..
I would recommend this to a friend
Pros mentioned:
Reliability
Rated 5 out of 5 stars
Hard drive
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good product and comes with a password encryption for the hard drive , very easy to navigate through. Very durable as well
I would recommend this to a friend
Pros mentioned:
Storage
Rated 5 out of 5 stars
Very useful in more ways then one
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It does 2x the job it's supposed to do 1. More space 2. I have to prop up my laptop so that does block my flat screen and does the job perfectly
I would recommend this to a friend
Pros mentioned:
Storage
Rated 4 out of 5 stars
Extended hard drive
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased two for my Xbox X consoles. They work well solve the low space issue good value for money spent
I would recommend this to a friend
Pros mentioned:
Storage
Rated 5 out of 5 stars
Great Hard Drive
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great and expansive storage in such a small device
I would recommend this to a friend
Pros mentioned:
Ease of use, Size
Rated 5 out of 5 stars
Small Wonder
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy setup, small footprint for so much capacity. Highly recommend.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Good buy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s really easy to set up and customer representative was really helpful in picking this item because the one I came in there for was to much for what I needed
I would recommend this to a friend
Pros mentioned:
Ease of use, Size
Rated 4 out of 5 stars
Easy to use
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Small (palm size), easy to use and you are able to encrypt it as well! Highly recommended!!
I would recommend this to a friend
Rated 5 out of 5 stars
Fast 4k video transfer.
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fastest data transfer and safe way to safe your photo and video.
I would recommend this to a friend
Pros mentioned:
Storage
Rated 5 out of 5 stars
Avoid Cloud Storage Fees!
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had a great experience with this little My Passport! I use it for file backups--primarily for photos so I dont have to pay cloud storage fees.
I would recommend this to a friend
Pros mentioned:
Storage
Rated 5 out of 5 stars
Little black box
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Uhhhhh, what is there to say about this......it stores......Of course!. It hooks into my computer....Of course! I may never really use it like I thought I did.....of course! Am I glad I have it.....I mean I bought it!
I would recommend this to a friend
Pros mentioned:
Storage
Rated 5 out of 5 stars
Compact and Cool
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed it to back up media files from the Mac and it did just that, even has password protection! It’s wonderful
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
Great for storing video music, pictures and videos
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great drive... thought it would fail but it was a great purchase. I'll buy another one someday.
I would recommend this to a friend
Rated 5 out of 5 stars
4 TB Portable
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far, so good,... and comes with a three year guarantee-
I bought two,
I would recommend this to a friend
Rated 5 out of 5 stars
Wd is great
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Neat and fast can be relied on for all types of stored file retrievals.
I would recommend this to a friend
Rated 1 out of 5 stars
Really slow
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I received the 4 TB drive today. I plugged it into a windows 10 laptop and saw the drive formatted NTFS. Great. I copied a few large folders to the drive and watched performance. The transfers rates are between 2 MB/s to 60 MB/s, which is 16 to 180 mps, far below the advertised 3 gbs. I performed a quick ntfs format of the drive and started another copy. Same thing. This is way too slow compared to my previous 2 TB WD drive. Not sure what is going on. No instructions. Nothing in the installed software to set anything. I shouldn't need to set anything. I will give WD chat support a try before returning to BB.
No, I would not recommend this to a friend
Pros mentioned:
Size, Storage
Rated 5 out of 5 stars
Big Bang for the Buck
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This reviewer received promo considerations or sweepstakes entry for writing a review.
WD discovery software will only back up to a WD device or cloud service. This is fine if you are just starting out with computers or you decide to buy a large number of WD drives for a project. Within reach, I have seven bus-powered 2.5” external drives, two AC powered 3.5” drives, one 3.5” 4-drive RAID 5 enclosure and a dual-bay 3.5” USB 3.1 drive dock with a stack of 3.5” bare drives. I have a number of other 2.5” bus-powered drives around the house. This is after cleaning house and tossing out old useless drives. ONE of these drives is a WD enclosure. I have no room in my backup toolbox for proprietary software that will only backup to a single brand drive/cloud.
The drive is great. I love the size of this drive. All my bus-powered 2.5” drives, including the Passport, are 3” wide. The Passport is just a little shorter and thicker than my other 2.5” enclosures. Overall, looks and feels smaller. This is currently the largest capacity drive I have in this small bus-powered size. Big Bang for the Buck.
I promptly reformatted the drive to HFS+, Mac OS Extended. My two windows 10 laptops are covered with several dedicated drives using Macrium Reflect software. I’m shuffling around several other computers/drives and really needed 4GB of pocketable HFS+ storage for Time Machine and SuperDuper.
It would have been nice to have a little leatherette sleeve, or a rubber bumper/case included like ALL my other 2.5” enclosures.
At first glance I thought there was no activity light on the enclosure, but it is visible when the drive is in use.
Unless it is a klunker, a drive is a drive. It works great -until it doesn’t. I can’t speak for longevity of the hardware but I’m really happy with the look and feel of this drive. I skipped the WD Discovery software since it only works with this one drive I own.
I would recommend this to a friend
Rated 5 out of 5 stars
Great for XBOX and Windows 10 Back-Up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been building computers for the last twenty five years. WD hard drives have always been the most consistent and stable drives. (I love the new Black SN750.... Really can't say enough good things about that NVME drive...) And I love this My Passport, too. It's not as fast as the ultra options. I know I get slightly faster transfer times from the Seagate Back-Up Plus Ultra Touch. But, that drive also crashed on me a few times and, so far, the My Passport hasn't. It's stable, reliable, and fast enough.
For reference, I was able to transfer a 2.5gb file from my desktop hard drive to the back-up in under 5 seconds at an average speed of 117MB/S. My older drives from WD and Seagate performed under 100MB/S, so I definitely feel like this is an upgrade in speed as well as size.
The new big feature with this Passport is the AES-256 hardware encryption. I feel like that's a pretty standard feature these days. The software has been updated. It's all very user friendly and the base software is included on the drive or you can download the software from western digital directly.
I also tested this drive on an XBOX ONE as an external storage solution, and that may be how I use this drive. My 2 TB Passport was pretty full and this drive works great with the XBOX.
All-in-all, I think this is a good drive. It does what it sets out to do well. I haven't had any problems and it's very easy to recommend if you are needing a back-up for work, media, or even as an external drive for an XBOX.
I would recommend this to a friend
Pros mentioned:
Ease of use, Reliability, Storage
Rated 5 out of 5 stars
Perfect for backups!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The WD 4TB External Hard Drive proves to be a robust storage companion with its generous 4TB capacity and dependable performance. Whether you’re a creative professional, a gamer, or simply need extra storage space, this external hard drive offers a seamless experience.
Pros:
1. Vast Storage: With a capacious 4TB of storage, you’ll have ample space for your digital files, photos, videos, and more.
2. Swift Data Transfer: The drive’s USB 3.0 interface ensures fast data transfer speeds, making it efficient to move large files or perform backups.
3. Reliable Build: WD is renowned for its durable hardware, and this external hard drive is no exception. Its sturdy construction ensures data safety during transportation or everyday use.
4. Plug-and-Play: Setting up the drive is a breeze – simply plug it into your computer and start using it. No need for complicated installations.
5. Compatibility: Whether you’re a Windows or macOS user, the drive is formatted for both systems, providing flexibility and easy cross-platform usage.
Cons:
1. Bulkier Size: Due to its higher storage capacity, the drive might be slightly bulkier than smaller capacity alternatives. However, the trade-off is well worth it if you require extensive storage space.
Final Thoughts:
The WD 4TB External Hard Drive is an excellent choice for individuals seeking a reliable and capacious storage solution. Its impressive capacity, fast data transfer speeds, and compatibility with various operating systems make it a valuable asset for storing and safeguarding your digital life. Whether you’re backing up important files or expanding your storage options, this WD external hard drive is a dependable companion.
Note: Please consider your specific needs and preferences before making a purchase.
I would recommend this to a friend
Pros mentioned:
Ease of use, Reliability, Storage
Rated 5 out of 5 stars
Worth every penny
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The WD Passport 4TB external hard drive is an excellent option for those who need to store large amounts of data. The drive offers plenty of storage space for a variety of files, including photos, videos, music, documents, and more. The compact size of the drive makes it easy to transport, so users can take their files with them wherever they go.
One of the standout features of the WD Passport 4TB is its compatibility with both Mac and PC computers. The drive comes formatted for Windows, but it can easily be reformatted for Mac using the included software. This makes it a great option for users who work on both platforms.
The drive itself is well-designed and durable, with a sleek black finish and a sturdy build. The USB 3.0 interface provides fast data transfer speeds, so users can quickly transfer large files without any lag or delay. Additionally, the drive comes with built-in 256-bit AES hardware encryption, which helps to keep sensitive data secure.
Overall, the WD Passport 4TB external hard drive is a great choice for anyone in need of a reliable and portable storage solution. Its ample storage space, compatibility with both Mac and PC, and fast transfer speeds make it an excellent value for the price.