Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $138.99

Customer reviews

Rating 4.7 out of 5 stars with 422 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, storage capacity, and portability of the My Passport 4TB External Hard Drive. Many appreciate its fast speeds, compact size, and plug-and-play connectivity. However, some customers have noted concerns about the cable length and noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 422 reviews
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    FANTASTIC BACK UP DRIVE ENOUGH FOR YEARS OF DATA

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOUGHT THIS TO BACK UP AND STORE ALL DATA AND CREATE BACKUP FOR MY LAPTOP, LOTS OF SPACE AND WILL LAST ME FOR YEARS. EASY TO USE AND EASY TO SET UP FOR INDIVIDUAL USE. GREAT FOR MASTER BACKUP OF PHOTOS, MUSIC AND DATA.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    It's a perfect addition to my collections

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a number of WD-My Passport - they just keep making the content space larger. It's a very reliable and well performing addition to my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a hard drive add on for xbox 1, storage was maxed. Now I've got breathing room. Response times are good with usb 3.0, no lag. Usually do Seagate but took a chance because of price. So far, so good!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Value storage from reputable brand

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price per terabyte, especially from a top rated brand. Paid a little extra for red instead of black. External storage is a must-have for GoPro videos, pictures, graphics files and music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Very good quality.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not big nor is it too small.. It's a perfect size to go on my computer desk without taking a lot of room,Its great quality, Easy to figure out. I am so happy that I purchased this external hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Compact way to store info, share with others

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last external drive was huge compared to this, with less storage and giving off more heat. This one is the size of a coffee cup and lets me move files from one computer to another quickly and safely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice drive.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast drive. Connects with no problems. The color makes it easier to differentiate between multiple drives.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Great product! Good looking, too.....

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, very easy to set up and with reliable archiving schedule & characteristics.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    excellent storage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this hard drive has been great. As a DJ I need tons of space since music files are large. 4TB is perfect. Price was good. The drive casing is nice and solid. No problems at all overall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great External hard drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're getting a External drive for your PS5 this is it. From unboxing to formatting on the PS5 was probably 15 minutes. Very easy to use and a ton of storage

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Pleased PAPy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Responsive, spacious and a great price. We use this as an extension to our Xbox one built in drive. It’s works well, it’s responsive and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to store games

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. I'm using it to store PS4 games. It was also easy to transfer ps4 games to the ps5.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Best Portable HDD

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, lightweight, and portable. A perfect combination for a perfect product. It goes everywhere wit me.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great portable storage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have many of these drives. They're small, fast and provide plenty of extra external storage. And even when they're not on sale, the prices keep coming down, so they're very affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    My passport

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. So much space and easy to load information into it

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product, no complaints.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, shape and color (red). I like that it's red so I know the difference right away from my other drives. Very light, I pretty much carry it with me every time I bring my laptop anywhere for the peace of mind that my files are always backed up. I have no complaints, files seems to transfer super quick. Good value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed about average, excellent capacity . I like the color as it stands out in the drawer. Simple plug-n-play, and a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great HD

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredible hard drive for the price. Easy to use for PCs, easy to configure for Macs. One of the best HDs you can get for your money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Worth the Money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, size is perfect for small places. fits great along with our current gaming system.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    GREAT ITEM TO SAVE PERSONAL DOCS/VIDEOS

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for my friend. I had purchased one for me, which was able to use to save classes, large videos, and personal documents. I was able to also save memory in my laptop. It’s password protected, so no one can just grab and see what you have in there. I really recommend this for those who have personal things that need to be saved outside their computers and/or those who do not have enough memory in their computers.

    I would recommend this to a friend