Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 130 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the My Passport 500GB External USB Type-C Portable SSD's small size and ease of use, finding it convenient to transport and use as a backup device. The drive's quality and speed are also frequently praised, with many appreciating its USB connectivity and lightweight design. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 130 reviews
  • Pros mentioned:
    Size, Storage capacity

    Rated 4 out of 5 stars

    Extra ps5 storage

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done. Used to add additional storage to my ps5 and can run my ps4 games off of it. Was surprised how small it was.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Superman fast!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is crazy fast and truly plug and play. I use this with my work laptop and have no issues transferring large files with ease. I recommend this for a budget friendly user that is looking to store documents and photos.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    My passport sad drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hook up. Does what it’s supposed to do. Very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great drive and good price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using the drive for a recovery and re-image drive for work and has worked flawlessly with backing up data for customers as well as quickly loading Windows back on their computer. Easy to carry size is a big plus with travel to new locations to work.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Small Storage Device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very small size. Runs very hot. Got it because Western Digital products have always been reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's compact, it's efficient, and it wasn't especially expensive. Backup drives are only exciting when they don't work right. This one is not exciting. That's good.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 4 out of 5 stars

    geo

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast covenient storage, working well with projects

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best small storage unit for your files

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external drive is so easy to use and gives plenty of storage space for my use during the next several years. It is smaller than a cell phone and I can carry it with me in my purse. So useful and can only recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awsome SSD for cell phone and tablet

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this nsolid state drive for backup for iphone and iPad mini.Simple to setup and use in a matter of minutes.Very light weight and portable for carrying everywhere in a pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great for back-ups

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice small size. More than enough space to save all my files and photos for back-up. Easy to use and set up. Definitely would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    512GB SSD

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the SDD with my Mac Pro. Very fast transfers. The case could be of better material. Seems like I can pry it open easily. Bought it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Denny's backup

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent product that does what I purchased it for. I need an extra backup for my tax business. It's excellent at a fair price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Drive is fast however case is fragile

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive itself is as fast as you would expected for a first gen usb 3.1 SSD. Doing some speed testing I am getting around 400MB/s reads and writes. The drive itself aside the build quality of the case is pretty terrible. This drive sits on top of my computer or goes into a separate pocket of my backpack. After a few weeks of sitting on top of my computer with nothing else around it, I go to pick up the drive to put in my backpack and the case just falls apart. I snapped it back together and it held for another few uses before again it fell apart. After doing this for a few days I ended up wrapping it in some scotch tape and calling it a day since it did in fact still work. With the tape the case stays together now just fine.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    External hard drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm replacing a 3 year old WD drive. This is solid state and hopefully will last a little longer. Set up was not intuitive. The quick start guide was nothing more than arbitration waivers in 16 languages!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ssd

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very portable compared to my previous hard drive.usb c port finishes the hassle of having an adapter to connect to macbook.looks well built.got it while on sale

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    WD SDD

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic . Fast and what a great deal!.thanks for the quick service , price match and product and thank s western digital for making PUBG better on Xbox one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Match for MacBook Pro M1

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this little Passport drive to do Time Machine backups for my new Space Grey MacBook Pro M1. It seems perfect both performance and style wise,

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good Value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. I was looking for a portable ssd drive that was compact and easy to carry. The WD Passport is just that.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    External hard drive

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This External hard drive was the perfect size for the price. No problem at all installing on my laptop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommend!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to save store space in my mac and save my PC games here, and it works amazing. I have not had one issue!

    I would recommend this to a friend