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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 3.9 out of 5 stars with 236 reviews

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76%
would recommend
to a friend

Customers are saying

Customers admire the My Passport Cinema's large storage capacity, ease of use, and compatibility with USB devices, finding it simple to set up and use for storing and playing movies, especially 4K content. However, some users experienced compatibility issues with certain Smart TVs and found the setup process challenging. A few customers also expressed disappointment with the limited selection of pre-loaded movies and the quality of the instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 236 reviews
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! gave me the extra storage needed for my library.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup with the Samsung tv. Came with the TV bundle.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great harddrive for almost anything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use this harddrive to store movies but in fact I use it to store games and save data from my Xbox one but however you look at it it has a good amount of storage for the price not too mention you can use it with other things other than just using it for storing movies

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was given to test the 4k content. It is loaded with 8 movies with 6 block. Don't know if I have to pay to watch but I will Check it out later. I'be watched the 2 unlock so far and I can tell the difference as I watched one the 2 movies before on a 1080p. It is great..

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product hooked up successfully to my new js8500 Samsung. I haven't used it yet, but it was a 'throw in' on the sale, as the salesman told me it was included.....but had this TV confused with the js9000. Was pleased to see the salesman honor his word though!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Cinema HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came free with my Samsung UHD TV. Works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product for storing your 4k content. Good value

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for storing movies easy to hook up to your TV.

    I would recommend this to a friend
  • Cons mentioned:
    Movies

    Rated 3 out of 5 stars

    OK Product but Not Cheap to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product only had two movies that could be seen without paying extra. Since the item was not cheap, it should have more movies available at no cost.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    4k movie accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought Samsung 4k 55 inch TV, needed a preloaded hard drive with Blu-Ray movies. This unit is marked down and works with Samsung TV. Great price compared to Sony.

    I would recommend this to a friend
  • Cons mentioned:
    Movies

    Rated 3 out of 5 stars

    Cool device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got mine free with a purchase of a 4K tv. It is a neat idea but you are limited to the movies that are on there. The movies are about $24 a piece.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 3 out of 5 stars

    Compact, lots of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, unfortunately for me, I didn't receive the 2 free movies it said it was preloaded with. Other than that, it does its job.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Does what it is meant to do!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy we were able to get this device in addition to the TV! The movies we save are displayed in perfect quality with the option for 3D and it holds more than we can imagine in high definition! GREAT PRODUCT!!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Device works as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the product to connect to my Samsung 65JS8500 which worked flawlessly. I recommend this to anyone who purchases any 4K TV to get the best bang for you money. The drive comes pre-loaded with two movies.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 3 out of 5 stars

    Passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefer VUDU, where if I buy a DVD in store I get the DVD and the Ultra violet version that I can watch anywhere, on up to 8 different devices.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WD 1TB hard drive holds all my 4K content and plays flawlessly with incredible display quality. There is no hesitation when loading movies and when I have this one full with my favorites I will buy another!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 3 out of 5 stars

    4k is nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to 4k movies is nice, but they are slightly expensive. Only comes with two free movies and they are not ones I would normally pick.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect for the true 4K experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much 4K programming out there. What's your next choice? Downloading 4K movies into this made-for SUHD hard drive. Crystal clear picture!! Love it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can't use it for Movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i hooked it up to the one connect box it took forever for the App to actually work and when it did locate the 2 free movies on the drive I noticed that the app had changed my custome color calibration and made the movies unwatchable it would take forever to tweek them back just for the App to watch these 4k movies. I would also need to run a optical cable to my receiver from the one connect box if I wanted sound through my speakers. I have a clean installation with no wires or cables and it would ruin the look.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Can't beat free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They gave this to me and I figured it was going to be a bonus still can't figure out how to get the movie that's supposed to be on it but it's pretty convenient to have for storage

    I would recommend this to a friend
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