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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 3.9 out of 5 stars with 236 reviews

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76%
would recommend
to a friend

Customers are saying

Customers admire the My Passport Cinema's large storage capacity, ease of use, and compatibility with USB devices, finding it simple to set up and use for storing and playing movies, especially 4K content. However, some users experienced compatibility issues with certain Smart TVs and found the setup process challenging. A few customers also expressed disappointment with the limited selection of pre-loaded movies and the quality of the instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 236 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesome bonus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with the purchase, but regardless the passport external drive is an excellent addition allowing anyone to play digital movies, songs, and view picture on the big screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product if u like to store movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product but it cost to get movie. u can download the m-go app in your IPhone and u can watch movies anywhere from your passport system if u have bought that movie.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Free 4K Movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this with my tv. Got two free movies in 4K. Thanks Best Buy. Storing my 4K movies on this is a breeze. Good buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive is OK but to use the included free movies you have to set up an account to unlock the free movies on the drive. Came free with the TV so I will use if for other movie storage in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great external hard drive for Xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with this purchase definitely will recommend too extend your storage space for Xbox one gamers

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK but not really very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive came pre loaded with some UHD movies. But only two of them are free the rest must be purchased for a pretty hefty price. I think they should have at least let me pick which two I would like to choose for free. The items that were free were not really very good for my taste. You also have to subscribe to an online service in order to enable the whole thing. Not really very useful to me at this point.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good for those who don't have fast internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy for the price. My only gripe would be that the amount of movies that are in 4K that you can get is not very large at this point.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great concept

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received free with tv. Only option for 4K movies currently. Has been great addition so far. Would have spent the money for one after the fact as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as difficult as most say

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To address some of the other complaints, yes when you plug it in you can see folder structure and not see the listed movies; however, if you follow the installation instructions you will see that you have to setup an account with MGo, after which when you login the movies can be activated from there. I did have a small issue activating and a quick call to tech support resolved the problem. You will have to set the account up from a separate computer and not the TV since you have to input a code once the account is setup. The account creation seems to be the hardest part as in leaves you guessing just a little on what to do after setting up. Also, you will have to be connected to internet to watch the movies, (verification of subscription). I will recommend to friends, but not really for the tech illiterate, you will need some tech savvy to us this devise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another nice movie watching option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little tricky initially to set up,but attributed to my inexperience with the unit more than the unit itself.Provides many movie/tv viewing options.Good glitch-free viewing so far.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 2 out of 5 stars

    Just a hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The free movies are simple away to get U into a subcriptions to rent or buy movies. Only one free in the hard drive after you subscribe, the rest are for a fee. I simply end formatting the drive and using it simple just as a regular external 1T hard drive. Nothing special about it, but was free for the purchase of a Samsung TV.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Great to store movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the performance of this hard drive. It is easy to find and play movies in UHD. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    awesome device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my passport in a bundle tv purchase. I'm glad I did! I'm glad I have the extra storage and a device that will stream movies for me.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Complimentary!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came with the 65' curve tv that we bought. It came with two 4k movie. We checked out the movies with our new tv and it was amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Portable Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to download movies on and take everywhere with taking up a lot of space.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this in a bundle with Ultra K tv and it's great to have a place to store good movies for kids and family all together

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this preloaded with two M-Go ultra HD movies as a promotion with Samsung. The External DVD works well and the M-Go ultra HD movies played with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Free with samsung 9000 series.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Part of combo package. Using it as home server for music, movies and personal photos - videos. Happy with free product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to have, but have other devices that are easier to use, and thought I was getting multiple movies only ended up with 2 says I have to pay for other movies

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Usb

    Rated 4 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one cable powers and transfers your files, super easy. basically plug and play.

    I would recommend this to a friend
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