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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6268 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 6,268 reviews
  • Pros mentioned:
    Price, Reliability, Size

    Rated 5 out of 5 stars

    The Best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are small, fast, and easy on the pocket-book. Can't go wrong with these drives. Whenever I need a portable drive, this is my 'go to' drive. They come in larger capacities, but these 1TB drives are just so bullet-proof, that I prefer to stick with them. We purchase many of these regularly at the office for backup purposes for our engineers and they just seem to work without issue, so I can't imagine getting any other brand/capacity of external hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Fulfills Backup Needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive is easy to set up and would comfortably meet the needs of all home users. In have over a thousand family photographs stored on mine.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great Est HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a small external hard drive to use as a back up for my computer. This Western Digital hard drive was just exactly what I wanted. I have always had good luck with Western Digital products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Small but useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought this for storage while he's deployed. He loves that it's small and portable as opposed to a large bulky one that he had before that had to be plugged in. Easy to use and connect.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    small on the desktop, fast, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is small for a 1TB capacity. Installed and ran fine on Win 7 Pro and continues to perform well on Win 10. Software provided is OK but I use Win backup. I'd rate it 5 stars if it was $15-20 cheaper. No plan to use cloud storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    It just works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this with a new laptop with a 256GB SSD. It's easy to use and works great. It's a great size and shape and seems solid. I'm not using the apps that came on it, soI can't comment on them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 4 out of 5 stars

    Good Product at the Right Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has plenty of memory and connects easily using either USB 2.0 or 3.0, so it will work with older devices. Compact size is a plus - easy to transport. Got it on sale at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Nice little Hard Drive for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Western Digital Passport 1tb Hard Drive is perfect for travel, and backing up digital images on the go. And at a reasonable price. I have several of these Hard Drives.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability, Size

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale around $60. Saw on Amazon it was going for a little few dollars over so not bad. I have a previous WD external hard drive and satisified with them so I trusted the brand. The compatibility of this model and the color choices and the slim size made this ideal. Actually using it for my mother in law to store her pictures. Made her instructions and its easy for her. She's in her sixties and not too fond of computer use.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Great for storing music and on the go files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second drive. I use them for storing music and work files that I can quickly access on my laptop any where without putting sensitive files on the cloud. They work flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Good external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife to save her files and she likes it. It is big enough to hold all of her embroidery files and all her documents and pictures. Easy to use, just plug in & go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Good hard drive lots of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The passport hard drive is a great way to have external memory and can b easily taken any whee you go. Great for storing all your favorite movies games music and lots more. With this hard drive you can download all your games without using all your saving space on your gaming console

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Bought it as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a plug and play so no AC adapter needed. Compact and fit perfectly in the case I bought for it. I did have it gift wrapped, it was placed in a blue and silver gift box but inside it had silver tissue paper wrapped around it to you could still see what it was. I don't think it was worth the extra money. I ended up re wrapping it myself. The person I had bought it for has a mac. It was simple to format it.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Excellent backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always on the lookout for good drives to use for backup purposes. I routinely have to deal with over 5 different computers at any time, and learned long ago the importance of making regular backups. I have found the WD My Passport drives to be completely reliable, and have never had any issues with them. In the past three years I have purchased more than ten of them, for my personal use. I strongly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Excellent product for the dollar value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the dollar value. Easy set up with tons of storage for all my picture, music and video storage needs. Don't know why I waited so long before purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this hard drive for my nephew's gaming system. He had it set up and running within a couple of minutes and is completely pleased with it. Nice drive at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how small this device is, and very easy to set up. I bought it to save some 3000 photos on our desktop that is getting very old. Works seamlessly and automatically.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Best portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always preferred Western Digital portable hard drives to those of other manufacturers. They require a single wire hookup, have a small profile, and are reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Storage
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a very reasonable price at BB. Needed a new backup storage unit and this is perfectly fitting the bill. It does come with a Seagate Dashboard software program that I found more annoying than useful so I uninstalled that. The drive works just like it should.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Love the size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced our broken external hard drive and I couldn't be more pleased with the size, it's so much less bulky, and its have more memory than our previous device.

    I would recommend this to a friend
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