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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1835 reviews

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  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the ample storage space, ease of use, and compact size of the My Passport Ultra 2TB external hard drive. Many also appreciate its reliability and fast USB 3.0 transfer speeds, considering it good value for the price. While some users found the included software less useful or experienced minor issues with heat or weight, these concerns were less frequently reported than the positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,835 reviews
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Great external Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the hard drive for it's small, compact size and reliability as a back up. I had My Passports before and they have never crashed. I usually need bigger hard drive space eventually and pass the smaller ones along to other in the family who have never reported problems.

    I would recommend this to a friend
  • Pros mentioned:
    Storage, Usb 3.0

    Rated 5 out of 5 stars

    Better choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a replacement to my seagate which the first one went bad & was out of warranty & the second one didn't even work right out of the box. I haven't had issues with the WD & regret that this wasn't my first purchase. Great drive with no issues this far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    I love this USB hard drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this recently and love it! I have a couple of older ones that aren't nearly as easy to use as this one is. I use it basically like a flash drive. Works perfectly. Nice and small too for easy travel.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage, Usb 3.0

    Rated 5 out of 5 stars

    Small size, fast transfer & 2TB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best external drive for size, weight, storage - 2TB and transfer speed USB 3.0. Worked flawless in transfer of about 1.5 TB home video to family member as holiday gift. It is perfect for photographers and videographers for external storage in the field from camera / camcorder to laptop to the Passport Ultra 2TB External USB 3.0. In such situations typically needed is speed and lots of storage with minimal weight / size, and this is the best unit I have seen, especially for the cost. I did not attempt to use included software and stored onto a disc in case relative decided to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    The Best Part is Never Having to Worry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is absolutely flawless in operation, seamless in using it with my laptop and is highly-reliable. There's been not one glitch and it is one of the best investments I've made to ensure having my data preserved safely. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Usb 3.0

    Rated 4 out of 5 stars

    Good drive at decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive works as intended. USB 3.0 seems fast as usual on my laptop. I have transfered all files from a small 500GB WD which has been pretty reliable for me over the past few years. No WOW factor but no problems as well. I've only been using it for a week now so hopefully it last a few years as I usually put a beating on my portable hard drives. I plan to place a good number of Virtual Machines on it and DVD-Videos.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Excellent Portable Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended - Portable Hard drive WD - My Passport Ultra 2TB External USB 3.0/2.0 Portable Hard Drive - Titanium Can store a lot of data, photos, movies and music with great compatibility and incredible speed. It really served my purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    So Simple.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciated the ease of operation. Near plug and play! Saved me from replacing my laptop computer because the hard-drive was full. I use this 2TB external drive as a 'vault' with everything on it that I need to save. Good poduct!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Large Volume / Fast Speed / Portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat the WD My Passport drive for portability, speed and reliability. At 2TB volume, I have enough space for all my music and Karaoke files with more than half the space still free (and we're talking well over 100,000 files)!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size, Storage

    Rated 5 out of 5 stars

    Reliable Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the reliability of western digital hard drives. This particular drive can fit in my pants pocket. The encryption was a little tricky finding out how to set up but once set up, it is good.The drive hold 2 TB and transfers using USB 3.0 are fast except when I am transferring a lot of smaller files. I was backing up a few thousand old pictures about 50K each and it took a long time. I would definitely buy again and own 6 of these drives now. Two other brands of portable hard drives I purchased do not work as quickly as western digital.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Almost 2 years now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of this for my office, to use with my iMacs as time machine back up drive. It has been almost 2 years and working good. no complain. Always connected and using 24/5.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    tiny drive, but only physically

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for something to replace my old 1Tb desktop WD Hard drive. This has twice the space and is less than 1/4th of the size. And since I have pretty much done away with my desktop, I love that I can take it everywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage, Usb 3.0

    Rated 5 out of 5 stars

    A compact and lightweight external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A compact and lightweight external drive with plenty of storage space. Easy to set up with continuous, periodic or manual backup. Uniformly good reviews from multiple sources and good price at Best Buy made this a no brainer. Accommodates both USB 2.0 and 3.0 ports for those with multiple computers with different specs. Also provides password protection, hardware encryption and cloud storage option (requires Dropbox account).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Nice external hd.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very good to use at home theaters sistems work with media centers. Save movies, shows, musics, photos & more...connect a wd live media center and have a nice nigth!!! It's good to use to back up files of computers also!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Love it and the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale and I have NOT regretted it. It is transportable, inexpensive, has a ton of space, and after transferring files from a smaller hard drive, I am still happy with all the space left. This was worth my money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    PERFECT FOR XBOX ONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is perfect to expand your Xbox One memory.. Its pretty much plug and play easy to format on your console. Buy this than going to Gamestop and buying a over priced external hard drive for your Xbox One.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    A Great External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is fantastic. It is small, reliable and easy to take on the road when travelling. So easy to set up that a child could do it. Highly recommended for anyone looking for that extra storage space or for back-ups.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    The Passport Ultra 2TB holds all my data.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something that held more data. ALso, one that would make it easy to put data from one computer into another without losing any info. The Passport does it all. Also, it was on sale for $50.00 less. It was $150.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the portability and the size. I can have most of my desk-top work on it and work while traveling. Love the password protection in case I lose it. It is fast. Would have preferred it in different colors though.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    a lot of storage for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned the 1TB version for the last 6 months, and that has done very well. This 2TB version will allow me to keep hundreds of movies. The size is a plus as well, as it easily hides behind any media player.

    I would recommend this to a friend
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