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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $149.99

Customer reviews

Rating 4.7 out of 5 stars with 1835 reviews

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Rating by feature

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the ample storage space, ease of use, and compact size of the My Passport Ultra 2TB external hard drive. Many also appreciate its reliability and fast USB 3.0 transfer speeds, considering it good value for the price. While some users found the included software less useful or experienced minor issues with heat or weight, these concerns were less frequently reported than the positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,835 reviews
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Great product at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second passport ultra. Worked great so far and more reliable than a competitor's hard drive. Wish it came with a case, though.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design and it's a awesome drive. Speed is a must and this drive has it, if capacity is what you need this is the drive of choice..

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    The Best Hard Drives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD are the most reliable drives for video editing.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    moe than i hoped for. great capacity. very good buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    ample, fast and reliable for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having bought many passport hdd's in the past, this was a no-brainer. These are great little devices for archival storage and portability.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    I like it very much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Evrything is perfect and works good, i appretiate.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with purchase. easy to use. great product!!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    spacious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of storage space for all my picture albums!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is great. I'm glad I purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Usb 3.0

    Rated 5 out of 5 stars

    Seems to Work Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've not had any problems with this WD hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Performs as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great to hold all my data I take on the road

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Woks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up for my Mac and loads up fast..........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic hard drive for incredible price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this hard drive for additional space I needed for my digital movie collection. Everything I expected was in this hard drive. It immediately reads in my Samsung television with little to no wait. I purchased the 2 TB and only wished I purchased another one because of the great sale price which was offered.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Excellent portable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It performed well as i expected. I had used another storage portable from WD before. I am still using it. The both are very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this item is very good use to the people of that need one. It never crashes and comes with good programs to keep it virus free.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this HD for a few weeks now, and have had no problems with it. Good data transmission speed. Reasonable price for the value

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good back up device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this to back up computer files. Works fine, we have three of these in our family now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this hard drive is a good option, it is not that expensive and so far has worked just fine. I will get another one in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    The perfect storage for on the go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and the cord is sturdy, light weight to carry, a very small footprint. and is super fast. The perfect storage unit for those on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Hardward is great but software needs refinement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product performed as promised but the software has no option which permits me to save data from a server which can be accessed through the computer. The software would be much better if it let me search the network and save from any station on the network as well as from data storage which has no computer access other than by remote access.

    I would recommend this to a friend