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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $149.99

Customer reviews

Rating 4.7 out of 5 stars with 1835 reviews

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Rating by feature

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the ample storage space, ease of use, and compact size of the My Passport Ultra 2TB external hard drive. Many also appreciate its reliability and fast USB 3.0 transfer speeds, considering it good value for the price. While some users found the included software less useful or experienced minor issues with heat or weight, these concerns were less frequently reported than the positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,835 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good value. Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external hard drive is easy to use. The instructions were simple and the application was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product for the price. I have stored all my data in this, its very handy to carry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly, very fast. Do not drop as it well not stand shock; ohter than that very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great storage easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and holds a ton of photos and files as I’ve switched between computers. Compact but hardy. Very pleased with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this drive for my sister's business. It was easily installed and has worked well for her

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not sure how product would work but glad I bought it. Fulfilled my storage needs as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Great price, when on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another Black Friday Deal. 2TB for $100 was a good enough deal for me. WD has always served me well. This is my 4th Passport and I only buy new to increase capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Easy to use - great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super. I love it 2T is a great size for pictures and all my documents. I use it to back up my hard drive daily. it was so easy to start and to use. Thanks WD!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small, compact, and very easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The USB cable is USB 3 and it is very short so if you want a longer one you will have to buy one. The HD works great the only bad thing I can see for people is because it is USB 3 but it works with USB 2. The HD will not work or power on if you connect the USB cable into a USB 2 extension cable. Also I saw this HD on Amazon at the same price and it came with a HD case this one has NO case. I bought one for $5 at Target.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Super easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this extremely easy to use. It holds a lot of important data for us. I was pleased. A little pricey, but comparable to others with the same storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to handle, easy to move from device to device. Lightweight with a simple connection to ports!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Portable Storage Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this external drive for backing up songs and pictures. Worked great right out of the box. No installation issues. Using it on Windows Vista and Windows 8.1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found out the hard way on why it is so important to backup your PC so as not to lose your data. It cost me a considerable amount to recover the data on my PC's hard drive. Now I'm protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What it should be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly as advertised. If you are reading a review for an external Hard Drive you probably need a life but this is exactly what it claims to be, it is a very good price for the size of storage. You really can't go wrong with Western Digital.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Great storage device compact and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the first one I've bought, I always go back to this brand because the are reliable and easy to use. I have never had a problem with any of their products

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    WD - My Passport Ultra 2TB External USB 3.0

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, easy and affordable way to add 2TB to our xbox one

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Compact and huge storage. Excellent buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2T external drive is compact, efficient and affordable. Fits in your pocket. Love it. I have three other back-up devices, but this is my quick go-to drive.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Good hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western digital usually has the best hard drives (in my experience) in regards to reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this external hard drive. There is enough storage that I should not ever run out of room.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Very good external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It meets my requiremts and gives ample storage space to backup my important files and photos.

    I would recommend this to a friend