Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $89.99
Clearance
The comparable value price is $149.99

Customer reviews

Rating 4.7 out of 5 stars with 1835 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the ample storage space, ease of use, and compact size of the My Passport Ultra 2TB external hard drive. Many also appreciate its reliability and fast USB 3.0 transfer speeds, considering it good value for the price. While some users found the included software less useful or experienced minor issues with heat or weight, these concerns were less frequently reported than the positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,835 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    As Advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is super easy to work. The size and weight make it a remarkable purchase for the price. A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had mine and have had no issues. I own numerous My Passport Ultra from WD and absolutely love/trust this brand w/ my important files. This is my first portable sized WD, so now I can take it on the go! Also has cloud-back up and a 3 year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work horse external drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great work horse drive. I work in video analytics for an Olympic team sport and our game files are 20 GB. The transfer speeds with USB 3.0 are great and even after 6+ hours of continuous use, I don't see much drop in the read/write speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external drive with automatic back-up feature is awesome. The SmartWear automatically backs up any new or changed file., No manual intervention required. This promotes good piece-of-mind, knowing all your data is backed-up on a continuous basis.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Affordable Reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product for anyone looking for a reliable, affordable portable drive.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Tons of storage, great price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two terabytes of ultra secure storage, what more could you ask for! Great price (I shopped around) and WD's rock solid performance made this an easy sell.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Always gets the job done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've used several of these and never had a problem. They are very convenient and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Hard Drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older model and was so satisfied with it that I bought the 2 TB portable hard drive and its a great size and holds up really well and great price.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    I like it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. Fast and reliable. Excellent right out of the box. Should have a carrying bag

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small, fast, terrific

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with this 2.5" external right out of the box. It's well-built, quiet, and fast. I reformatted the drive for use as an Apple Time Machine backup drive, so I can't speak to the quality of the drive's included backup software.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Compact, Big, and Fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as I buy a music CD I rip it to MP3. I have replaced a lot of vinyl I bought in the 70s with digital downloads as well. I was running out of space till this little beauty. I copied all 5 of my old SATA drives to it and it's still only 1/3 full. I watched a DIVX episode of a TV show at the same time I was backing up a360gb drive to it. The video never lagged or froze.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Great HD - reliabliy and price makes it a winner!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a simple plug and play device. No issues using it to back up the tons of pictures and videos I have taken! It has been fast and reliable to date!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    My go to for run and gun storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had problems with these hard drives always buy them to store my film jobs on set.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Handy item!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed hard drive for school and this is my third one...great storage and a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Works Well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good unit for backups and storage. I have had no problems with this hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good back up device.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very useful external hard drive; good for an iMac, with space left over for movies!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external HD, fast and dependable.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 6th WD Passport that I own. They are all performing perfectly. The oldest one is over 4 years old. Two are 1TB and the other four are 2TB. I have found these drives to be fast and dependable and I have not lost one bit of data.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well as a added storage for Xbox one.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good backup drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this drive for a backup on our computer so we could protect our pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does just what it was supposed to and easy to connect. Love not having the power cord!

    I would recommend this to a friend