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Customer Ratings & Reviews

Your price for this item is $89.99
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Customer reviews

Rating 4.7 out of 5 stars with 1835 reviews

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  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the ample storage space, ease of use, and compact size of the My Passport Ultra 2TB external hard drive. Many also appreciate its reliability and fast USB 3.0 transfer speeds, considering it good value for the price. While some users found the included software less useful or experienced minor issues with heat or weight, these concerns were less frequently reported than the positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,835 reviews
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Excellent Price, Excellent product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I obsessed about this product for a whole week! I was able to store all my data from pictures to music to documents from 4 different computers. It's all on this handy device that literally holds my entire life.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    this is my third

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have loved western digital HDs for many years, and am really enjoying these passports. small, don't need a power source (don't miss the days of the HUGE plug hogging outlets), 2TB of space for $70, love it!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 4 out of 5 stars

    Great budget portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this hard drive to back up my computer and was looking for something that was within my price range. This hard drive was not only within my range, it also gave me more than enough storage. This hard drive has worked well so far, and I have not encountered any real problems.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    external hard drive - it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought the version for both windows/mac but this external drive was formatted and ready for windows. To use with my daughters MAC we had to follow the instructions for the MAC. It worked ok, instructions a little off but we got thru it. Buying this version rather than the external HD made for the MAC saved us money. NO issues the price was right!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Usb 3.0

    Rated 5 out of 5 stars

    Very GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with WD. I have had other ones for more than 5 years without any problems. Looks sleek. Does not need a separate power adaptor. Plug into your USB port and it is good to go. USB3 is fast.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Excellent Portable Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid and well-made portable hard drive. Excellent design and feel also. A perfect size usb connect external drive for travel, with plenty of space for pictures, movies, etc. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use lots of memory compatable to both our apple lap top, our non apple desk top and our samsung tablet we use this to record TV programs and it works wonderfully very easy to figure it all out

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small, Lightweight, Fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great portable hard drive. It is small & lightweight & being USB 3.0, it is really fast. The price was right too. This is my 3rd Western Digital (WD) hard drive and I highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    great for laptop back-up and external storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is large enough to both: store system images, and to externally store pictures, videos, and other data. A really frees up space on the laptop, and a quick easy option for laptop back-ups.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 4 out of 5 stars

    Love it for backing up my photo images

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, perfect capacity and perfect price for value

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Great storage capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is great for storing large amounts of data, whether it is computer documents or photos from smart phones. A very reliable hard drive. Do not forget to purchase a protective case.

    I would recommend this to a friend
  • Pros mentioned:
    Storage, Usb 3.0

    Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to increase the storage space on the xbox one. Does the job well. The USB 3.0 and the RPM of the drive make it so there's no noticeable lag compared to the xbox internal drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    large storage space, small, mobile package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter. She is delighted by it's mobility. It has twice the space of the hard drive in her laptop. She never even had to ask for help or advice setting it up. Also a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Usb 3.0

    Rated 5 out of 5 stars

    nice small external hd.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have a wd 500 gb hd external hd. my book model. powered and using firewire so i was due for an upgrade. this is nice. 2 tb and usb 3.0 powered. i nice addition to my 13.3 asus chromebook.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Storing my photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to store all my photos to save space on my iMac. This was very easy to get up and running on my Mac. So far it works great! I leave it connected to my computer all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Usb 3.0

    Rated 4 out of 5 stars

    only portable hard-drive I use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, compact portable hard drive. Though my USB cord is a little temperamental and hasn't worked with my Surface, I can use it with another cord and it works just fine. I now own 5 of these and it's the only portable hard drive I've used in years. I would have given it 5 stars if my cord didn't give me so problems with my Surface.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    decent speed lots of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an add on, I already have a 1,5 TB and several 1 TB pocket drives, there's lots of storage space and connects to my laptop with no issues, a good deal for the money...

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    great backup device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales associate helped me find this drive when I was looking for another. This is more durable and was cheaper than the one I was originally going to get. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Good hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the WD Passport series for their size and capacity. I have had overall luck with them in years past, so I'm hoping this model continues the trend -- especially for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Lot of Storage Space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this data storage; it is light weight and has lots of storage space, I easily moved all of my photos and documents to this USB. It was simple to use and I can take it anywhere.

    I would recommend this to a friend
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