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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1835 reviews

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Rating by feature

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the ample storage space, ease of use, and compact size of the My Passport Ultra 2TB external hard drive. Many also appreciate its reliability and fast USB 3.0 transfer speeds, considering it good value for the price. While some users found the included software less useful or experienced minor issues with heat or weight, these concerns were less frequently reported than the positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,835 reviews
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Small and big at the same time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the small size and amount of storage. The fact that it draws it power from the USB is also a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Just what I wanted to store pictures, etc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stores my pictures do I have more storage on only computer . It is mobile & I can use on different computers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Portable HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, with no issues setting up on my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great product. I own another. Very reliable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my Xbox as a secondary storage system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great product that's a necessity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to pick this product on sale which was great. Memory is becoming more adorable with time so everyone should have a few of these. The brand is trustworthy too so that's great news.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good, reliable drive fast shipping good quality, thin

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    does what it says it does

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, good price, lots of space, good purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is very fast to transfer data as to compared to other external hard drives I have used in the past. It exceeds my needs and I hope to be able to use this for many years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent drive but don't drop it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement drive for one I bought late last year. it fell from a height of 8 inches and the drive arm failed. I like these drives, just back up often and take good care of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used both Seagate and WD over the years. The size and quality of this WD surpasses anything previously purchased. Best Buy honored a competitor price and Best Buy is great to work with!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this as a back-up drive. It is compact and easy to transport, while holding a lot of data.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great ptoduct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great. Love it's portability.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Awesome Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The amount of space you get for this price is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a storage device to store pictures. easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy to find a hard drive that on I was looking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well, good compact size.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive is ideal for our purposes. We use it daily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim and fast. I like the black color and the capacity

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Very good drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, functionally very good, good performance.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great HardDrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive for at a good price. Made by a reliable harddrive manufacturer WD, and use it as a back-up.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? It works, it hasn't crashed on me yet.

    I would recommend this to a friend
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