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Customer Ratings & Reviews

Your price for this item is $89.99
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Customer reviews

Rating 4.7 out of 5 stars with 1835 reviews

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  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the ample storage space, ease of use, and compact size of the My Passport Ultra 2TB external hard drive. Many also appreciate its reliability and fast USB 3.0 transfer speeds, considering it good value for the price. While some users found the included software less useful or experienced minor issues with heat or weight, these concerns were less frequently reported than the positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,835 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great performing hd. Fast and lots of space.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    use google to figure out how to format it for mac. The prices on these drives comes down every week. I learned the hard way that you always keep your data in 2 places. Buy 2 of these and keep one in a drawer and back up the other one once a month. For 200 bucks you can have 2x 2tb drives. Should take care of space and backups for most consumers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    A handy, reliable little device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2T storage device was recommended by a friend. It has been very reliable and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Reliable, easy to use but NOT made in USA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the Western Digital My Passport Ultra 2TB External USB 3.0/2.0 Portable Hard Drive for a couple of months now and have experienced no issues with it thus far. Easy to set up and use, acceptably fast transfer speeds and has been reliable during the admittedly short time I've used it. Personally, I would have been willing to pay more for a comparable device made in the USA but Western Digital, like most companies, outsources work to Asia where labor comes cheap - at the expense of American jobs. As such, advise to buy only if the price is right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used for Backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item to use it for backups of my customer's data before having to reformat their hard drives. This HD does it as good as I can expect. Fast and speedy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooked to Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to expand the storage on my Xbox One and so far everything is working great. I moved my games to it and still have a ton of space left for more games and apps.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Tons of storage, extremely portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel weekly for work, and do a lot of work with VMs while on the go. This drive provides lots of storage and USB 3 speed, without the hassle of an additional external power supply. The built in encryption and security is an extra bonus for sensitive files. I find the supplied software pretty intuitive, although I do not use it that often.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Works great and easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds a lot of information, works great and is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased several of these and have no complaints. It works as well as the higher priced drives and with the USB 3 data transfers and backups are nice and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect for work on go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fast easy transfer and stores everything. Good price makes saving files and videos simple.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect for storing all your files. Compact and easy to use, with tons of storage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best USB 3.0 Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome hard drive. Cooler than the others I've tried and fast. I use this for my iMac and it's really great! I use it for my VMs that I run on VMware Fusion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased WD external drives. I needed another one and found out about the Ultra. The purchase choose was a no brainer. Especially since it was on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play, easy to use. Tons of storage, backed up 3 computers at home. Not lightning fast took about 20 min to back up each computer but nice peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just use mine to back up my computer and all my photos in particular. It's a lot smaller than I expected, provides plenty of space and has been great so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for an external hard drive to transfer some files from our server. This worked fine for our need. We've had it for about 2 months with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked perfectly right out of the box.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD has an excellent reputation. I can affirm this is my experience and this item exemplifies the point. It was precisely what I wanted and gave me no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice portable self (bus) powered hard drive. Great for backing up data or moving a large amount of data. I've recommended it to many people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for video backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for backup of my pictures and videos and has backed up without any problems, anticipating to have more then enough backup space for all my videos.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Easy set up and lots of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. The compact size is great, as is its power. The price was reasonable and I was assured by the Best Buy employee that this was one of the top names for quality. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Storage, Usb 3.0

    Rated 5 out of 5 stars

    Fast and stores every

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage device fast USB 3.0 and plenty of space for what ever you want to store.

    I would recommend this to a friend