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Customer Ratings & Reviews

Your price for this item is $89.99
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Customer reviews

Rating 4.7 out of 5 stars with 1835 reviews

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  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the ample storage space, ease of use, and compact size of the My Passport Ultra 2TB external hard drive. Many also appreciate its reliability and fast USB 3.0 transfer speeds, considering it good value for the price. While some users found the included software less useful or experienced minor issues with heat or weight, these concerns were less frequently reported than the positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,835 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small. Compact. Easy to use.compatible with a number of platforms

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install. Great price and product. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Really nice thing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    small and thick enough to handle, really convenient when outside.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage for a great price! Plug and play for ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Western Digital products are very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is very fast and I have not had any problems with it. It is a good piece of external hardware using USB 3.0 speeds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive works very well for providing data backups. The transfer rate is better when plugged in to a USB 3.0 port versus a USB 2.0 but either way works fine. Haven't had any problems thus far with data corruption or long seek times.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Perfect for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs. Small, compact, and plenty of storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    small, portable, great for large and small files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the uinit is small, portable and great for large and small files

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased for Daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Passport external Hard drive. I purchased this one for my daughter to save video and pictures of my granddaughter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Easy to handle and stores many pics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. It stores tons of pics and music. Very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivers as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ran out of hard drive space again and needed a cost effective solution to back up my data. happy with purchase, would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for backups of music and videos.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly use this for a digital backup of my PC's and for all my pictures and movies. Has been great so far without any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Good drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it for a while and haven't had any issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Usb 3.0

    Rated 5 out of 5 stars

    NOT BIG & BULKY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the compact size, one USB to plug in and your ready.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my second WD product since the first one if full, this one looks good and material used on it is better than the old on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is exactly what I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson at Best Buy was very helpful in recommending just the external hard drive I need. I am pleased with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Easy to use and keeps by stuff safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and reliable. Nice and simple way to back up data

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great solid enclosure, comes with usb3/2 cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little hard drive for backing up laptop computers. I have two of these and used for backing up several devices within partitions. Easy to transport in a computer carry bag. Would have given five star if I knew it had a WD Black HDD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable SSD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for putting my Xbox one games on. Has relatively fast transfer times and is an all around great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drive at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems with this drive. It was easy to set up and has excellent speed. And it was on sale so the price was right!

    I would recommend this to a friend