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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $149.99

Customer reviews

Rating 4.7 out of 5 stars with 1835 reviews

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  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the ample storage space, ease of use, and compact size of the My Passport Ultra 2TB external hard drive. Many also appreciate its reliability and fast USB 3.0 transfer speeds, considering it good value for the price. While some users found the included software less useful or experienced minor issues with heat or weight, these concerns were less frequently reported than the positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,835 reviews
  • Pros mentioned:
    Reliability, Size

    Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size. Great performance and excellent price!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this as a time machine back up and for streaming stored movies. I am happy with the size and performance. It is also handy to put it my pocket and take with me if I need to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    SOLID YES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a middle of the road (cost wise) choice for some extra hard drive storage, easy to use, small and takes up little space.. a great option for back up or extra storage of data.

    I would recommend this to a friend
  • Pros mentioned:
    Storage
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to backup all my files, pictures, and ebooks. It's great. I have plenty of storage space and it functions flawlessly. Easy to eject. It does get a little warm with use.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Excellent external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2TB hard drive by Western digital is not only very fast but small enough to put easily into a back pocket or purse. I take alot of video and the storage is more than enough.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    The Only Portable HD I'd use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have over 10 WD portable hard drives and have never had any issues with them. This one has a lot of storage and you literally just plug it into the USB and it's ready to go.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Purchased for my xbone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good cant beat the price and size if you have the 500gig xbone I would highly recommend this product saves alot of hassle from deleting and reinstalling your games

    I would recommend this to a friend
  • Pros mentioned:
    Usb 3.0

    Rated 5 out of 5 stars

    Great external hard drive for xboxone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed some additional storage for my xboxone, it had to be a usb3.0 device. It worked flawlessly and was at a great price

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Super slim // Super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this hard drive... barely thicker than most similar portables, but this one's got HUGE storage capacity... Definitely worth the few extra $ vs. smaller capacity models.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive. I would buy two if I could. I would recommend it his to a friend. It was easy as pie to use. Down loading was easy and fast. It's small and light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Portable Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very compact, but great size portable/external drive. It is extremely fast (faster than the internal drive on the computer). VERY good price for the size also.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    I needed a portable, secure drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do aerial videography and photography using drones. I needed something that was good enough (i.e. tough) for the field for massive data storage. This works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    You Get Exactly What You'd Hope For

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is one of several WD drives I have purchased. They are small (highly portable) and reliable. I rely heavily on these and have never been disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great! There is so much storage space on this portable hard drive. Best part of it is that I can take it anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Easy to use. Lives up to the reviews.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed more memory for the Xbox One. After trying to use a stick memory card I finally found this item. It had the space we needed and at a price I could afford.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Nice choice for a roomy portable hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some issues with Seagate external drives, I selected this Western Digital portable model. It's small, reasonably fast, and so far has been rock solid reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 4 out of 5 stars

    3 good, 1 defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 4 of these to use for backups for our office. Three of the drives worked perfectly and I'm very happy with them. One appears to be defective and our IT guy agrees. The size is great--nice and compact but 2 TB of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 4 out of 5 stars

    Small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this at Best Buy at a great price, and I love how small and streamed line it is. It easily fits into my purse. It has tons of storage. I bought this to save all my movies and pictures. I had more than a thousand pictures and over 100 movies and still haven't use half of storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Usb 3.0

    Rated 5 out of 5 stars

    Portable, easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size, it's small enough to fit in a purse or back pocket. The USB option makes the hard drive easy to use anywhere. I will be purchasing another one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    super easy to use and save data from my PC!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super easy to use and save data to from my PC. No double cables for power as well as data, and incredibly small so it can be carried around if required. very nice!!

    I would recommend this to a friend