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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1835 reviews

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  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the ample storage space, ease of use, and compact size of the My Passport Ultra 2TB external hard drive. Many also appreciate its reliability and fast USB 3.0 transfer speeds, considering it good value for the price. While some users found the included software less useful or experienced minor issues with heat or weight, these concerns were less frequently reported than the positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,835 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a flash drive ended up leaving with this way better and a lot more memory definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did everything it said it would!! I use this for faster speed at my home,and streaming is amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and quick. Works great attached to the PC or to the Blu-ray player for playing videos. Good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this has done exactly what it should, has worked great with my iMac, and has been quiet and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it's supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use on my Xbox one and it works perfectly and didn't take up any space. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for XBox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to format but still better value than pre-formatted version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product would buy again! Fast and stable for photography!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and has 256-bit hardware-based data encryption. Also like the Smartware backup software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ton of memory for cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A ton of memory for cheap, It can carry all of my music over to my ps4 so i can play it while I game

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Passport, first ULTRA. Very pleased with both. My computer expert recommended external storage. Since I was pleased with my smaller Passport, I bought this larger capacity one. All is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and reliable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western digital keeps me hooked with their reliability and price. Good buy. Dare I say...Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this for a backup for my mac as my previous hard drive was nearly full. This has a nice case, and the 3.0 usb speeds are great. Overall the hard drive seems solid, but nothing to write home about.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Just what I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had the Passport for about a month and so far so good. I use the device to back up data, music, photos on both my laptop and desktop computers. I've used Western Digital before and it has serviced my needs perfectly which is the reason I have purchased another; this time with more storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much space in such a tiny machine! I have a bigger one but ran out of space. Loving this product!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    excellent value and reliability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always used Western Digital harddrives, and have never been disappointed. I love this new harddrive, with all the space I'll need for another couple of years. Four stars only because I don't like all the pre-loaded software that tries to back up the computer automatically and think for me. I keep different files and different harddrives, so auto-backup is not a feature I like. But for the target demographic, this is awesome and takes the guesswork out of backing up your files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great For Backing Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backed up my computer perfectly. My hard drive was crashing and it was able to mirror my hard drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to the Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fast reliable sotrage option for the Xbox One. Game Play is smooth and fast. Great Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drive and small size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second My Passport Ultra 2TB drive I have bought. Works great for backups on my Mac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this bad boy on my 27" iMac Yosemite working like a charm for all my photos...FANTASTIC!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my kids, so they have plenty of room to backup all their files. It works well.

    I would recommend this to a friend