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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $149.99

Customer reviews

Rating 4.7 out of 5 stars with 1835 reviews

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Rating by feature

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the ample storage space, ease of use, and compact size of the My Passport Ultra 2TB external hard drive. Many also appreciate its reliability and fast USB 3.0 transfer speeds, considering it good value for the price. While some users found the included software less useful or experienced minor issues with heat or weight, these concerns were less frequently reported than the positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,835 reviews
  • Rated 5 out of 5 stars

    Great Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive is a little bulkier then some of the others I have purchased but it a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great companion for external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added this external drive as a safe-guard. Good so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital is my go to brand for external hard drives. They rock and I love my external.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect storage for the right price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth having for backup and prefer to keep my personal files off my network connected computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged it in to my computer and it did it without a hitch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great External USB Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast drive and comes with backup software that works to create a image of your computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for more memory for Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size and amount of memory is great for when you use up the internal hard drive on an xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fast, reliable and compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had good experiences with WD external drives and this is no exception. The ability to encrypt the drive and no separate power supply are the main reasons I chose this. The compact size is another benefit. I don't use the software that comes with it, but some may find it useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved that I was able to take it straight out of the box and plug it in and it was ready to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use WD HDD's, they are a solid hdd that never fails. Also compatible with my samsung tv's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast upload/download and small/light for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice external hard drive. Small andl lightweight and moves files quickly. Good price too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy cutumer service is always perfect and i feel really comfortable at bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to use and has enough storage space for all three laptops in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great External Disk for back UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer for back-ups. It comes with software that lets you stay backed-up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it home, set it up, and started using it immediately. Have not had even one hiccup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best portable projector .. I love it..baterry is of little low capacity.. Still the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hard Disk at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fun to use this W2 hard disk. The transfer rate is really fast. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great western digital product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought Western Digital Products in the past and all have been quality merchandise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this as network storage sttsched to my netgear router for media storage. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hardrive for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this Product is what you would hope and expect. I Love it and it suits my needs perfectly

    I would recommend this to a friend