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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $149.99

Customer reviews

Rating 4.7 out of 5 stars with 1835 reviews

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Rating by feature

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the ample storage space, ease of use, and compact size of the My Passport Ultra 2TB external hard drive. Many also appreciate its reliability and fast USB 3.0 transfer speeds, considering it good value for the price. While some users found the included software less useful or experienced minor issues with heat or weight, these concerns were less frequently reported than the positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,835 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    External hard drive that's compact and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like how easy it is to use and to schedule back ups to fit my needs. I would recommend this product to anyone who requires ease of use. Basically set it and forget it. (I do verify - just in case!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a backup drive for my office computer and is doing the job just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use, compact, seamless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as advertised. I highly recommend it to anyone who needs secure backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hooked it up and it did its thing. So happy I bought it before my laptop died.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Great HD size for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is compatible with both the PC and Mac computers. The one thing I dislike about the product is that it does not come with online storage, to be able to access your data when the HD is not avail. Also in order to add a password, you have to download a program to the computer that will be using the device, otherwise it will not recognize the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically prefer WD products and haven't had any issues. Got this one on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for $30, great buy, so far no issue with the item, would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy for all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and simple. Perfect for backing up my computer full of pictures and videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value and much needed. It was the perfect Christmas present for my daughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great movable storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife needed to back up some work files and this hard drive got the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this item on a whim because it was on sale and it was the brand I liked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teriffic Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific backing up to save all my information before changing out my hard drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awsome harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the harddrive is very good. it never laggs when i connect it always responvile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have it hooked up to my xbox one, speeds up the install process tremedounsly

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to back up my Windows Home Server. Works great, and backs up a large amount of data pretty darn quickly. Love that it doesn't require an external power source like my old portable WD drive did! Just wish they made one this portable in a larger size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Transports & Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been really pleased with this harddrive. Working for a photographer and transferring files to edit with a large harddrive is a bad idea, so the portability of this is great. I'm very careful with it, and it's treated me well so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really helps our wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had excellent help from Best Buy sales person. Helped make our decision easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recent Purchase; but so far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too early to tell; but seems very easy to use and works great with Macbook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Liable Device and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase for recover data from corrupted hard drive and work perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Western Digital harddrives for a years now. They never disappoint.

    I would recommend this to a friend