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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1835 reviews

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  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the ample storage space, ease of use, and compact size of the My Passport Ultra 2TB external hard drive. Many also appreciate its reliability and fast USB 3.0 transfer speeds, considering it good value for the price. While some users found the included software less useful or experienced minor issues with heat or weight, these concerns were less frequently reported than the positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,835 reviews
  • Rated 5 out of 5 stars

    Easy to use to backup my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plugged the Passport in and was able to backup my computer easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent portable storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    True plug and play. So easy. Pocket size for outstanding portability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to implement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and go with windows 8.1. The drive is recognized immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smallest, lightest 2TB on the planet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old MyBook, 500 MB, started acting up so we got this as a replacement drive and what a difference! From loud noises from a fan-driven brick that took up an electrical socket to a quiet deck of cards that runs off your USB port! Amazing. Software was a dream to use and had things backed up in less than an hour. Only thing I can't figure out its how to get it to turn of the white LED when laptop is shut down. I can see the drive goes into standby, but that light stays on....probably user error. Anyway get the drive. I just took a trip and for the first time, left my laptop home and only took this drive to Jack into the local computer.it's all you need...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive. Plug & play. Have installed many PC Games on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found it perfect for my needs. Light, easy to carry and to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very well developed and dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it seems to be very well constructed and I look forward to using it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Device to expand your existing Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for anyone looking for a backup device or extra storage. You can put important documents and even store it in a safe deposit box if needed. It's portable so you can carry it and plug it's USB into any device that it Supports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great & compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to carry around in tote or overnighter including wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and easy to carry. Holds lots of data. Great quality build.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is working great for my purposes, I love the expanded capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome hard drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the dependability of Western Digital. Great value purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of storage, everyone should get one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful for general backup but I am using for movies and dvd shows.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent usb drive, fast, and reliable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the single cable to connect for both data and power is great for portability and ease of use. Using it with USB3 port, data transfer is fast for backing up and storing video.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of storage space.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast free shipping. Very easy to use. I can use it on Mac or PC.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Size and speed performance unmatched

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The growing data space backup requirement and remote storage of backup was completely addressed with WD portable 2TB hard drive. Out 2x1TB desktop hard drives were consolidated into one drive - easier to manage and more desktop space left.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a mac and I like using weatern digital products i have never have a problem. I needed the item right away had to back something up before o left town and it was a good deal because best buy price matched for me made it a great deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is great very fast and used it to backup my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Second one I've purchased for business purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought several of these already. Great quality and value.

    I would recommend this to a friend