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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1835 reviews

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  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the ample storage space, ease of use, and compact size of the My Passport Ultra 2TB external hard drive. Many also appreciate its reliability and fast USB 3.0 transfer speeds, considering it good value for the price. While some users found the included software less useful or experienced minor issues with heat or weight, these concerns were less frequently reported than the positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,835 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is fast and it's big (Storage capacity) and small (physical size) and I love it. Just what I was looking for and a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good for xbox one use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to increase the storage for my Xbox One. Works great so far. Just plugged it in and it was good to go, no extra setup required.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for store your more important things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is small and with plenty of room for the more important things,fast to pass files and read them , I really like

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a "relaible" product I could depend on for backing up my computer, It is easy to setup backup, and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Stupid easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose the WD Passport over a Seagate because it is self powered. I HATE extra cords. I've digitized many of my movies and it's doing great. I recommend MICCA for a playback device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great way to store my files and use as backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I'd recommend this product to others. I have three computers and was able save all my files as a backup on my passport. I've had no issues with it and it's easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works great and it's inexpensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look, it's an external hard drave. It works great, the price is right. Nothing sexy or special about it. It does exactly what I want, quickly and quietly. Good value for the buck.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE BEEN USING THIS TO FREE UP SPACE ON MY COMPUTER HARD DRIVE. I HAVE ALSO FOUND THIS A GREAT ASSET AS IT ALLOWS ME TO ACCESS ANY OF MY INFORMATION ON ANY COMPUTER I AM USING.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Plenty of space for everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this portable hard drive to store all of my pictures, videos, music and documents. Now I have plenty of room after transferring everything from my computer. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Meets my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would buy another one if and when needed. Meets all my current needs.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great love using it. No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use with my xbox one. To date I have no problems

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great External Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had 3 previous WD model drives and they have never failed and one is now 8 years old. Having a 2TB portable is great for movie and photo storage that I need.

    I would recommend this to a friend
  • Pros mentioned:
    Usb 3.0

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this about 2 months and it works like a champ so far. First USB 3 drive, which is nice with new laptops support for usb3. Much faster than previous USB drives.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love this product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a backup for another external since it is getting older and really enjoy it. It is small and compact which is something I look for when purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great capacity size for the great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a good size portable drive, found this drive at BestBuy.com for a great per GB and came to the store and the price was even cheaper in store, even better..

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Reliable product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have had several lesser capacity WD Passports from Best Buy...first time I have purchased a 2 TB one...very pleased...need it for all my pic and video projects.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great External Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product met or exceeded all my expectations and I would recomend anyone to buy this product..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great portable hd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive have a slim design and a fast response. The only thing that's need is a sleeve.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    No issues so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought several since the deal was too good. Sent some to my families and they like it. No issues heard so far.

    I would recommend this to a friend
  • Pros mentioned:
    Usb 3.0

    Rated 5 out of 5 stars

    Works as advertised, no install issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to store photos, videos and music. Works smoothly with my PC (Windows Vista). No install or operational issues. It does what I need well, with no problems.

    I would recommend this to a friend
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