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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1835 reviews

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  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the ample storage space, ease of use, and compact size of the My Passport Ultra 2TB external hard drive. Many also appreciate its reliability and fast USB 3.0 transfer speeds, considering it good value for the price. While some users found the included software less useful or experienced minor issues with heat or weight, these concerns were less frequently reported than the positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 1,835 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good plug-in-and-go item. I'd buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great protable HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable HD. Works great for movies, music and pix!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer Backup -- Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've gone through two hard drive failures so far and were lucky enough in those instances to have recovered -- but it was a costly chore. I like this external hard drive because it can update on a regular schedule or automatically any time changes to files occur.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use and is sleek and looks nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old lap top was quickly dying and I didn't have time for yet another learning curve. This was quick and easy to use and quickly saved my files.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had hard drives break down on me, but not this one.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for hold all my programing class homework and games

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    It's been running good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been running good so far no problems so far with it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great for backing up all your computer files.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    does what it claims to do and is easy to use and t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to use the passport right out of the box. It is fast and very portable. It holds more data than I need so I can use it for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great, easy to use external hard drive. Worth the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Easy to use and worth the price. A+++.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Lots of data in a small package.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace my recently failed 1TB portable drive. I can store just about anything I want on it...and with plenty of room to spare.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and product, very portable and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is compact and fits in my safe deposit box.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Essential to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny to back up pc files/ Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great little hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes up no space yet can handle 2tb of disk space!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive installed without a problem and backed up my data with ease. Ended up using it for backing up my machine images for ease of restoring.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Awesome storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an ad-on to my HP laptop so that I could store my 100's of DVD and travel with them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is working well so far. I have crashed 4 external hard drives over the years. Hence, I am a little worried about durability over time so I couldn't rate this higher.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Does exactly what it is supposed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use as a backup drive for my Windows 7 PC - it fills that role just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good value for external storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace an older, failing external hard drive. This was quick easy to set up and start using quickly. Plug and play

    I would recommend this to a friend
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