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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $149.99

Customer reviews

Rating 4.7 out of 5 stars with 1835 reviews

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  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the ample storage space, ease of use, and compact size of the My Passport Ultra 2TB external hard drive. Many also appreciate its reliability and fast USB 3.0 transfer speeds, considering it good value for the price. While some users found the included software less useful or experienced minor issues with heat or weight, these concerns were less frequently reported than the positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 1,835 reviews
  • Rated 5 out of 5 stars

    great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great connects right to my tv fast to transfer items to as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great drive for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great hard drive for the price. I have a MAC getting this formatted for a Mac took some time. You need to find the Mac install instructions in the documentation. If you are using a PC it will work right out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product for the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how much I'm supposed to praise a simple external hard drive, but it seems to be a quality product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD Is My Forvorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital is my preferred choice for desktop or portable external hard drives...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for saving documents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i save all my pics and music on it and im able to put a password on it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wrong one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3 stars are not for the drive itself, which I'm sure was fine. I recently bought an iMac, my first non-PC, and needed an external drive for it. Went into Best Buy. They were out of the 2TB drives for Macs, but the salesperson told me the reformatting was easy, so I got the PC version. When I got home, I discovered from my web search that the reformatting was anything but easy. I put the drive back in its box unused and returned it to Best Buy in exchange for the Mac version when they got them in a few days later. So the 3 stars are for the Best Buy salesperson giving me poor information.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a great external drive for the price. It also comes with backup software, which is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Size Storage Devise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great portable hard drive w fast access to your files. Perfect for travelers to rake w you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This external hard drive exceeded my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to all my friends and relatives. The product is great and Best Buy is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product - came just as described and the drive and cabling seem high quality. No issues yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I always buy WD products because they are just better than other similar products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to career around.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been great having the product for my backups. It would have been great to have a longer cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy for moving files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to move info from old computer to new and this really does the trick. Using it for backup now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive like most products from Western Digital.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Capacity Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD Passport Ultra 2TB does what it says it can do. Great to have the security features too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast to use this...No trouble for me so far. Recommend everyone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best on the market rite now I ll try different brand but this one stand out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good quality product. Happy so far with my purchase with a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product with the addition of my new router so I use this as my home cloud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my item online, walked in, and walked right out. Easy, simple & Done!

    I would recommend this to a friend
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