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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.7 out of 5 stars with 1087 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use, storage, reliability, and size of the My Passport Ultra 2TB External USB 3.0 Portable Hard Drive. Many appreciate its lightweight design and USB-C connectivity. However, some customers have reported issues with the setup process and the absence of backup software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,087 reviews
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Pretty good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great amount of storage. If your using to store videos photos and such it’s great. Will hold and run video games but will add a little bit of load time. But for the price no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Small and reliable

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to store all my kids’ photos and any important documents. I’m amazed by the physical size of this thing and how much it can hold. It’s very light weight and easy to store. It’s only about the size of my iphone and can hold many files. So far, it’s hasn’t given me any problems. File transfer speed is quick and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Solid storage No hassle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and compact. The WD Easystore 2TB External Hard Drive offers fast USB 3.0 transfers and automatic backup. Great value for everyday storage needs—plug and play simplicity with no fuss. Perfect for photos, videos, and backups.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Thrilled with my newly purchased Ext Hard Drive!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really neat and inexpensive item that has such great value!! It is helping me have peace of mind when backing up important documents and files like never before. I am not one to trust in cyberspace products like iCloud, etc. to save my products, plus I do not trust these sources to keep my information confidential and secure. Having this External Portable Hard Drive provides me with the utmost security, safety, and confidence in storing important information, with easy access to it whenever it is needed! It also has a great amount of storage space, so that I can confidently store as much information and data as I'll ever need. I am thrilled with this product!!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Portable HD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use and just the right size. The drive holds plenty of items and easy to upload or download. If you need a portable HD I would highly recommend this one for your needs.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Passport is great for traveling without wifi

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HUGE improvement to our very large backup drives. Super simple to use and though I keep it in a fire-safe, it is very durable and is easily portable. I still allow my computer to be backed up to the cloud since I don't think there is away around that when using Microsoft apps, but I like the security of knowing my critical files are mine and I can access them with or without internet service. 2TB is A LOT of storage!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Size

    Rated 5 out of 5 stars

    Perfect mate for Macbook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Passport ultra drive is perfect for using with my MacBook. It is slim, light, and fast. It is also rugged and easy to transport.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Additional Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to set up. The 2tb capacity is as much as I need right now with plenty of extra storage as I need it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Usd as "Backup" to my "Back-ups"

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as secondary backup storage. It was fast and slender, (read compact), but I've used it when traveling and it is exceptionally light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    WD Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great device for backing up my information. The 2TB of space is a way more than I expected to need so I won't need another any time soon. I also love that it is encrypted to keep all my information safe.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lightweight and portable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a portable and lightweight external hard drive, this is for you. I bought this specifically for the USB-C port which is compatible with my laptop. This also comes with a USB 3.0 adapter which is nice. There is also no need to manually eject like other hard drives. If you right-click to select "eject", there is no option for that. You can just remove the hard drive without worrying about accidentally forgetting to eject, making things more convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Oversized thumb drive?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's relatively small size and rubber feet are great additions to the 2TB storage. It is a spinning disk, but was moving data fast enough to keep me satisfied. SW that comes with it is not intuitive, IMO. Using it as an oversized thumb drive works just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product easy to set up and use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never used an external hard drive in the past but found I needed one to back up documents. I found this hard drive really easy to install and use. I was worried that it would be complicated and I would have a hard time getting it set up and utilizing it. That was not the case. It is a good size and easily portable if need be. I expected it to cost much more than it actually did. I am very happy with this purchase and should I ever run out of space, I would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Size

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Good price. No complaints. Also slim profile

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great Portable Hard Drive!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to back up my Dell Desktop because my email system was being encrypted. The WD-My Passport Ultra 2TB External USB 3.0 Portable Hard Drive solved my problem immediately. The WD-My Passport Ultra 2TB External USB 3.0 Portable Hard Drive is small, sleek looking, compact, light, and easy to use. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Pocket-Sized Marvel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wonderful Hard Drive has been my companion for the past few months. It's just a bit wider and shorter than our friendly iPhone 14 Pro, and it's a real treasure in the world of computing accessories. You see, this little hard drive might not be the fastest one on the block, but it's like a patient friend who takes its time to help you with your tasks. Transferring files is not like a rollercoaster ride, but it's more like a leisurely, yet brisk walk in the park. I've mainly used it to back up dash cam footage from my card and moved a few files from my laptop. Imagine this hard drive as a quiet hero, much like the kind people you meet every day. It's not showy or loud, but it carries a certain elegance with its sleek aluminum exterior and its magical USB-C connection. It's not just a box for storing things; it's like a special container that holds your memories and work, keeping them safe and sound. So, dear friends, as we sum it all up, this hard drive is like a small, dependable friend who has helped me organize my digital world. It brings a touch of comfort and sophistication to our tech space. In a world full of flashy gadgets, it's a gentle reminder that even the quiet ones can make a big difference. I'm happy to have it in my life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Fast and easy to set up back unit for your fav com

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of digital storage in a small, elegant package..easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    On the go storage for all needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2TB silver external hard drive is a sleek and reliable storage solution. Its silver finish gives it a modern and stylish look that complements any setup. With a generous 2TB capacity, it offers ample space for all your files, photos, and videos. The USB connectivity ensures quick and easy data transfer. Its compact design makes it highly portable, perfect for on-the-go storage needs. Overall, it's a dependable and attractive choice for anyone in need of extra storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Easy to use for Mac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this harddrive for school (PhD) and for backing up my macbook pro. It was so easy to use, lightweight, and compact. Very nice that it comes with a lightning connector so I don’t need to find my USB adapter! I wish it was all black, but color is the least of my worries.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    GREAT BACKUP DRIVE FOR WORK, HOME & TRAVEL!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this small lightweight hard drive that I use for a backup drive. Especially easy to travel with!

    I would recommend this to a friend