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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 126 reviews

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99%
would recommend
to a friend

Customers are saying

Customers often highlight the ease of use and ample storage capacity of the My Passport Ultra 500GB External Hard Drive. Many appreciate its compact size and reliable performance, finding it suitable for storing photos, videos, and other important files. Positive feedback also mentions compatibility across different operating systems. The drive is also praised for offering good value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 126 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LOVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I told the sales person at Best Buy I wanted something that was easy to set up. We bought this so I could back up our Quick Books program and this is the EASIEST back up drive to get set up and use. Great product. Couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big storage that's portable anatomy a very reasonable price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    does what it supposed to and well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little hard drive is very portable, large capacity and works seamlessly. No setting up, just plug in and do your thing.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is a smart idea for anyone who has a large amount data they want to move from computer to computer, or as a back-up hard drive. One of the best ideas I have had.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    as easy to use as a thumb drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new back up disk for my old Mac G5. This was the only one that did not require a newer OS so I decided to give it a try. It works great on OS10 leopard and time machine. I have some great old software on this machine and I would hate to loose it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use, installed on multiple computers. Bought 20 of them for special project and no issues at all. Did not use the pre-installed S/W so can't comment on it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the process of moving files from a Vista OS system to my new Windows 10 system. This external hard drive did the trick with minimal head-scratching involved.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ancestry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this as a backup for doing my family Ancestry. Piece if cake to install. Peace of mind knowing it is all backed up a second time. Helpful employee

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Best need was satisfied with this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the amount of space I needed this was over the limit. I needed to do some serious backup of files and this was just the product I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great back up for my sons college work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my son to save all his school projects on. He loves having a back up and to be able to carry around from place to place.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    My Passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a new external drive after someone borrowed my old one and never returned it. The new one is doing an awesome job so far...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Passport Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Passport was easy to use! Backed up all my files and pictures with plenty of room left. Nice to know I'll never lose the pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use loads quickly small enough the carry around

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Performs as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product performs as expected. It had plenty of room for all my files from a laptop that 'died' with room to spare.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    ALOT of storage.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I would of bought it sooner.... It has enough storage for a Loooooong time..... Everything is in one place....

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    This is a fantastic product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with my purchase. After backing up my files I still have plenty on spaces for future files.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to yse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not tech savvy, but I can easily access my pictures and documents

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup. Flawless functioning.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive was virtually plug and play. Very easy to use for backups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, no problems, but I prefer the Seagate ones because they are more slicker and uniform in design,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did what I needed and was easy to transfer files to and from.

    I would recommend this to a friend
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