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Customer Ratings & Reviews

Your price for this item is $134.99

Customer reviews

Rating 4.6 out of 5 stars with 483 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 483 reviews
  • Rated 5 out of 5 stars

    Western digital ssd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with windows easy enough with minimal setup and came with a mini usb to USB an adapter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A photographer’s life saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I capture a lot of images…as a photographer I’m confronted with the issues, such as culling photos, backing up and the finished portrait (better not lose those). I find this Xternal HD a must. It has proven to be a lifesaver!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Drive has problems with iMac and Ventura OS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These drives have a problem where they will show "zero" files on the drive, even though your data is on the drive. (see pics) They will not unmount to run disk first aid, and you must either restart your machine or do a forced eject. Once you plug the drive back in, your files will be visible and the drive can be written to and works normally... for a while. They it happens again. I'm running a new iMac with Ventura. WD has no answers for this known problem, nor does Apple, and they both say to take the drive back to Best Buy and get a different brand.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Defective

    Rated 1 out of 5 stars

    Quit in less than a month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the hard drive less than a month and it went bad. The light would come on and I could hear the motor working in it but my computer never recognized it. This is the 3rd one I’ve purchased and they all did the same thing. Used on MacBook Pro 2015

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    If you need the space and you have time...

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need the space and you have time, this drive is for you. It is SLLLOOOWWW! Compared to the many SSDs that are readily available. But if you need a bunch of space for a lower $ this is a great solution.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    4 tb storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product bought it to replace my1 tb drive and I put everything on here and still have so much room left! It’s a little bulky compared to the 1 tb but worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GLAD I GOT IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO EASY TO USE. WOULD DEFINETLY BUY AGAIN. SO MUCH BETTER THANB PAYING FOR A CLOUD SERVICE EVERY MONTH TO STORE MY INFO.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Storage

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and has a great amount of storage four the price. Used with a mac book with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Chairman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its capacity exceeds my needs. Its price was right. It is small and convenient to carry with laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesome product!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for storage of my files for use in my DAW (Logic Pro). I also use it for my plugins (effects and other things for recording and mixing). Great to have!! I love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still havent had any issues with it to me and my style of use its perfect and with my mac mini works amazing. Speed its great transferring large files and still fast, for my video editing and pictures amazing no complaint yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best External Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to sink to my Mac, and downloaded my many files quicker than I anticipated. It was a great value for the storage space too. I would highly recommend this as a "Best Buy"!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for backup and storage

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard is good for storage, if you don't want it put to much things on your ssd. Although it's not the fastest, it doesn't take to long got downloads. I would recommend a ssd for everyday use downloads but this is great for backup storage.

    I would recommend this to a friend
  • Pros mentioned:
    Reliable

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a professional photographer, I need something reliable that will handle my work flow. I love this. I was in a pinch and bought the smaller one because I filled up my large one and couldn’t wait for the larger one to be shipped. I love both of them. Definitely prefer the ultra over the regular.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t exactly sure what I needed. I explained what I thought I needed to your sales representatives . He was very thorough, patient, and professional as he questioned me to better understand. He considered my options and explained each so I could determine the best option for my needs. He also took time to listen to my desire for a future purchase and discussed and explained those choices, as well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great value for the size.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hard drive because the new base Macbook Air really doesn't have enough storage. I could either pay $200 for a little more built in or buy this and have a lot more for less. I wanted a USB-C hard drive for fast transfer speeds. This was the cheapest of this size and reads/writes fast and comes with software to set a password on the drive, so it was exactly what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Backup Option for Mac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this external drive without much research as I was in a pinch to get my MacBook Air backed up quickly. The WD My Passport was ready to go right out of the box, no issues. I did end up partitioning the disk to set some space aside for TimeMachine backups and the rest for videos and pictures. I was having issues with my existing external drive and this thing crushed the entire backup within an hour. It's super quiet, runs cool and does exactly what its suppose to do...and it looks great too! The silver color matches Apple MacBook products perfectly. Also, the form factor is small and easy to throw in my backpack for use while on the road. If you're looking for an external drive for you Mac, don't look any further...buy this drive!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Portable, Storage

    Rated 5 out of 5 stars

    Compact and convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, easy to setup for an extra drive for storage and to transfer items from my old computer to my new computer. I especially like that it came with an adaptor for USB-C to USB-A. I've had two WD My book for 10 years, so I tried this compact drive with more storage capability. I hope it lasts as long as the others.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Trustworthy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad with WD software for Mac. It could be a little cheaper, but at least it’s on par with its value.  Don’t expect to edit videos off of this thing. This is more for storage only.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite hard drive!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are always my go-to hard drives. Absolutely love them! So easy to use, and perfect for a photographer with a massive catalog of photos.

    I would recommend this to a friend