Customers often highlight the ample storage capacity, ease of use, and compatibility of the My Passport Ultra for Mac 4TB External USB 3.0 Portable Hard Drive. Many appreciate its convenient size and the USB connection. Positive feedback also focuses on the drive's reliable performance and speed. The product is praised for seamlessly integrating with Apple products.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 541 reviews
Rated 5 out of 5 stars
Solid, elegant and easy to use WD hard drive!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love my new WD HD! With it coming pre-formatted for MAC OS, I went from unboxing to MacBook Pro backup configuration in less than 3 minutes. It’s whisper quiet and doing its thing in the background. So glad I upgraded to this drive that needs no external power supply…beautifully simple!!
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
WD 4TB MacBook Compatible
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this Hard Drive! I own 2 and one is over 2 years old and i have never ran into issues
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Successful purchase
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This drive did the job and was easy to acquire. It was as a good value.
I would recommend this to a friend
Rated 5 out of 5 stars
Western digital ssd
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works with windows easy enough with minimal setup and came with a mini usb to USB an adapter.
I would recommend this to a friend
Rated 5 out of 5 stars
A photographer’s life saver
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I capture a lot of images…as a photographer I’m confronted with the issues, such as culling photos, backing up and the finished portrait (better not lose those). I find this Xternal HD a must. It has proven to be a lifesaver!
I would recommend this to a friend
Rated 1 out of 5 stars
Can't Repair The Disc
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought in Oct 2023 and moved years worth of stuff onto it. Haven't used it since March 2024, then plugged it in today, Sept 7, 2024, and got a popup saying "macOS can't repair the disc" and that I need to reformat it as soon as I can. I won't be doing that, since I can't trust this piece of garbage. Going back to Seagate, transferring this drive, and then I'll try to get my money back for the inconvenience.
No, I would not recommend this to a friend
Brand response from Western Digital Team
Posted .
Hi MarnieS, We recommend you to please let us know the entire problem in detail along with the error screenshot, so that the technical team can help troubleshoot and resolve the concern. You can open a support ticket at https://support-en.wd.com/app/askweb, the customer support team will contact you as soon as possible.
Rated 1 out of 5 stars
Quit in less than a month
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had the hard drive less than a month and it went bad. The light would come on and I could hear the motor working in it but my computer never recognized it. This is the 3rd one I’ve purchased and they all did the same thing. Used on MacBook Pro 2015
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Drive has problems with iMac and Ventura OS
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These drives have a problem where they will show "zero" files on the drive, even though your data is on the drive. (see pics) They will not unmount to run disk first aid, and you must either restart your machine or do a forced eject. Once you plug the drive back in, your files will be visible and the drive can be written to and works normally... for a while. They it happens again. I'm running a new iMac with Ventura. WD has no answers for this known problem, nor does Apple, and they both say to take the drive back to Best Buy and get a different brand.
No, I would not recommend this to a friend
Pros mentioned:
Overall performance, Size, Storage
Rated 5 out of 5 stars
Great product
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
As a professional photographer, I need something reliable that will handle my work flow. I love this. I was in a pinch and bought the smaller one because I filled up my large one and couldn’t wait for the larger one to be shipped. I love both of them. Definitely prefer the ultra over the regular.
I would recommend this to a friend
Pros mentioned:
Size, Storage
Rated 5 out of 5 stars
Compact and convenient
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Compact, easy to setup for an extra drive for storage and to transfer items from my old computer to my new computer. I especially like that it came with an adaptor for USB-C to USB-A. I've had two WD My book for 10 years, so I tried this compact drive with more storage capability. I hope it lasts as long as the others.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 4 out of 5 stars
So Far, So Good.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've used WD Passport HDs for years and this has been one of the best so far in terms of speed and ease of use.
I would recommend this to a friend
Pros mentioned:
Ease of use, Size, Storage
Rated 5 out of 5 stars
Great External Hard Drive!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Before I purchased this product I did a lot of research. I wanted something small with a lot of storage available for my growing needs. At the same time I wanted something easy to use. I wanted something I could plug in, set up and use Time Machine to automatically back up for me. WD - My Passport Ultra for Mac does all of this! It's exactly what I was looking for. Easy to use. I definitely recommend it!
I would recommend this to a friend
Pros mentioned:
Speed, Storage
Rated 5 out of 5 stars
Great value for the size.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this hard drive because the new base Macbook Air really doesn't have enough storage. I could either pay $200 for a little more built in or buy this and have a lot more for less. I wanted a USB-C hard drive for fast transfer speeds. This was the cheapest of this size and reads/writes fast and comes with software to set a password on the drive, so it was exactly what I was looking for.
I would recommend this to a friend
Pros mentioned:
Ease of use, Overall performance
Rated 5 out of 5 stars
Great portable hard drive.
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this drive to replace another external hard drive that failed early this year, a 2TB Seagate WirelessPlus, which I always had trouble connecting to. I have had no issues with the Passport working on my iMac, which is now running Big Sur 11.2. The drive works flawlessly. Very easy to set up and use. Highly recommend. I attach 3 external drives as backups: one, WD 1TB MyBook Studio, is synced to iMac TimeMachine--I have had that drive at least 8 years and it has never caused any trouble; two, 4TB My Passport Ultra for Mac 4, which has worked flawlessly since purchase. And now I am replacing a Seagate 2TB Backup Plus Portable drive, which will not boot on my iMac or my wife's PC running Microsoft, as my third external drive with another My Passport Ultra for Mac.T
I would recommend this to a friend
Pros mentioned:
Storage
Rated 5 out of 5 stars
Happy with purchase
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great external harddrive with a lot of capacity to store my digital photos. It is pre-configured for the Mac so I don't have to be concerned about compatibility. It comes with 17 inch USB-C to USB-C cord and an adapter so that it can be connected to a USB-3 port, if needed.
I would recommend this to a friend
Pros mentioned:
Overall performance, Speed
Rated 5 out of 5 stars
A Must-Have!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I absolutely love this! It’s crazy fast, works like a dream, and setup was a breeze. Highly recommend it!
I would recommend this to a friend
Pros mentioned:
Size, Storage
Rated 5 out of 5 stars
Great Backup Option for Mac
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this external drive without much research as I was in a pinch to get my MacBook Air backed up quickly. The WD My Passport was ready to go right out of the box, no issues. I did end up partitioning the disk to set some space aside for TimeMachine backups and the rest for videos and pictures.
I was having issues with my existing external drive and this thing crushed the entire backup within an hour. It's super quiet, runs cool and does exactly what its suppose to do...and it looks great too! The silver color matches Apple MacBook products perfectly. Also, the form factor is small and easy to throw in my backpack for use while on the road.
If you're looking for an external drive for you Mac, don't look any further...buy this drive!
I would recommend this to a friend
Pros mentioned:
Ease of use, Storage
Rated 5 out of 5 stars
Quite and reliable external storage
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my 6th WD external drive (several are stored in safety deposit boxes for backup). Using this one to back up my laptop . I have found WD drives like this to be very dependable and easy to use. This one is USB-C so reads and writes very rapidly. Highly recommended!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
WD Passport 4TB- Great Product!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have 4 different WD Hard drives of all different sizes and I love them. Super easy to use on macbook once set up and I've never had any issues of 3+ years of use for all of them. Nothing has ever randomly deleted on me or anything. I'd recommend this product to anyone with a macbook! I use these like crazy for my professional photography business and they are very durable.
I would recommend this to a friend
Pros mentioned:
Ease of use, Storage
Rated 5 out of 5 stars
Just what I needed!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was struggling trying to edit multiple videos for multiple YouTube channels because of running out of space on my laptop. I don't even keep the video files on the computer once they are posted, but the render files were making it difficult for me to work on editing more than one at a time. This thing has made my life so much easier! Now all my videos are backed up on this so I am not in danger of accidentally deleting them because of needing more space and also I'm able to save the finished product of the video on here until I'm 100% sure I'm ready to delete it. I am in no way a professional video editor, but this was very worth the money to support my little hobby. Plus it's super easy to use. Like another reviewer said...just plug and play!