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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 625 reviews

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98%
would recommend
to a friend

Customers are saying

Customers are positive about the My Passport Ultra Metal Edition 2TB External USB 3.0 Portable Hard Drive's large storage capacity, ease of use, and compact size, frequently praising its design and fast USB 3.0 transfer speeds. Many also find it to be a good value for the price. However, some customers have noted that the device is somewhat heavy and that the included software has issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 625 reviews
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little external storage with a huge capacity and for a decent price point. Sturdy and quick, everything you'd expect it to be.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 4 out of 5 stars

    Nice Looking Storage drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Storage Drive Is Good And Fast And Has Plenty Of Room For All Your Needs

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    So Slick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never bought a portable drive before, but I'm quite techy. Just simply never had the need for it. I was moving and was adding a new hopper to my dish network. I needed my recordings so this fit the bill. It's quick, small, and super sexy. 3 months later, my recordings are still on there. Now I have a backup driver for my hopper or additional storage for my hopper. You can look at it either way.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for storing lots of photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't want to store all my photos on my computer so I bought this to put them on.... I take a lot of pics of games and needed an external place to store them.... This is a great option!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    My best Wd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is my best product, I will recommend to a friend definitely, plenty of space to storage my pics and videos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Changing Departments needed to save Documents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changing Departments needed to save Large Documents. This device allowed me to save and move LARGE Documents around rather effortlessly, between Home, Office, and Cloud

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and fast!!! I use it to back up large files and works great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Perfect External Drive for Back-ups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing negative about this highly portable 2tb USB external drive. The small size is ideal, the case is shiney metal (looks tough) and it is capable of being plugged into either 3.0 or 2.0 USB ports. Plus the price was very good too. I use this drive as my secondary back-up drive and use it to transfer photos and files from my PC to my girlfriend's PC. Very happy in every way!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Very compact and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this hard drive for 4 weeks now and it works perfectly. The backup is fast and so far I didn't face any problem.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Storage

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good portable storage, looks good doing it too. Good price for it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Fast and very portable. The price is fair too

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    Super Fast and Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly use the drive for Dropbox storage (almost a full TB) between my work pc and laptop. Never overheats or lags when updating/downloading documents, pics, videos; and I beat up my drives pretty bad with constant 3ds. and dwg, file transfer and updates, to say the least. Comparing the price to quality, This external is worth twice the value easily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Looks great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, plus ease to use. Purfect for storing music and photos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great External Drive - Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fourth WD Passport external drive. We have one for each laptop and computer. I have tried others and highly recommend the Passport. It is easy to operate, small enough to conveniently store and access and is very reliable--which is most important. Have used these Passport drives for years and am very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    External hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive. Lots of memory. Really like metal case.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice drive for the $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use a lot of these external WD drives, and not one has failed me yet. I like this particular series of small-footprint external drives because it is enclosed in a metal case. Metal cases dissipate heat more than plastic cases, and lower heat can play a key role in the longevity of a hard disk drive. Several studies appear to contradict each other on the subject of metal case/heat dissipation, but considering I have had some issues with failures of plastic-cased drives, and have never had problems with metal-cased drives, well... need I say more ??

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, huge space, love it, feels good too cause it's metal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheap. No AC Power needed which is awesome. Very fast file transferring thanks to usb3.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 4 out of 5 stars

    I Like It.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this on sale, for $99. Great price! It is easy to use, of course 2tb is plenty of storage. I have a Lonovo 900 , I just wanted something to hold storage so I wouldn't fill up my laptop. I am having an issue with My Passport, or its my PC. When I have the passport plugged in for awhile and I want to eject it, many times I cant. I am looking into it. Still I am pleased with the WD My Passport, its small and looks cool.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for our XBOX ONE. Works great. Nice price. Lots of storage. No complaints.

    I would recommend this to a friend
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