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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 625 reviews

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98%
would recommend
to a friend

Customers are saying

Customers are positive about the My Passport Ultra Metal Edition 2TB External USB 3.0 Portable Hard Drive's large storage capacity, ease of use, and compact size, frequently praising its design and fast USB 3.0 transfer speeds. Many also find it to be a good value for the price. However, some customers have noted that the device is somewhat heavy and that the included software has issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 625 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool looking and has good space. Had the best price at the time.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using it to save my pictures and important files Very fast transfer rate Holds too many files Got 2 of it, regret did not get more Gets little bit hot after a long transfer

    I would recommend this to a friend
  • Pros mentioned:
    Design, Speed

    Rated 5 out of 5 stars

    Compact and sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is compact design and looks sturdy. It is fast when connected to USB 3 port. It requires USB that supplies power as it does not has its own power supply. I used it for transfer data on PS4. ( requires reformat)

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Storage

    Rated 4 out of 5 stars

    Great storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device with plenty of memory, user friendly and well designed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to upgrade my Xbox one and it worked perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Storage

    Rated 5 out of 5 stars

    It does what it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this external hard drive to add 2 TB of storage to my iMac. I like the fact that the metal somewhat resembles the design of the iMac. It is a great drive for back me up things like music and photographs.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    The best external drive for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second unit, I just increased the capacity. I love the ease of usage, the speed of transfer and the reliability of the software. I also like the smart look and solidity - i case of need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 4 out of 5 stars

    WD hard drives - you can't go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good storage value for the price. Stylish, small, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Big storage volume

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this little drive. I partitioned it to be both my time machine back up and a storage volume for all of my old files so I don't have to keep them all on my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Speed

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, fast, good looking, reliable and easy to use!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great hard drive at incredible Price, you must buy it

    I would recommend this to a friend
  • Pros mentioned:
    Storage
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Very useful with a great price tag, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great external hard drive with plenty of space for the cost, but the software that comes with it is flawed, not user friendly, and frankly extraneous. The exterior finish of the drive is also prone to wear and tear. I give it 4 stars in that it serves its intended purpose well, though it comes with a few pitfalls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Portable Hard-Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had great success with other Western Digital portable hard-drives. This one looks well-made and I hope the metal chassis will help to dissipate heat, which would yield a longer life. Very quiet and little to no vibration when running.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a SSD Portable Hard Drive in Silver. The size is perfect to travel with. With being a 2TB, this External USB 3.0 can hold a lot information, weather it's for business or just fun.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself is awesome but the software that it came with I uninstalled because it would bring my computer to a standstill

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Best compact external backup storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third WD My Passport Ultra external storage device ( two 1TB and this new 2 TB storage). Its compact package, large storage capacity and WD reliability makes this a must have.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Awesome hd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is small, light and fast. I like the metal enclosure. It feels more durable than the plastic ones. This exceeded my expectations and I am very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    Maintainance free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was great combo of price and storage size. Does the job and gives me more space for Xbox 1 and games load faster now since the drive is faster than internal drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used about 30 WD Passport drives over the last few years and they are very reliable. I have never had one go bad, unlike Seagate which I have had DOA upon opening the new box.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great size.. super efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing itsa perfect size for storing away photos for a later time. I have fit a ton of photos on mine I was planning on buying a few but 1tb is a great size.

    I would recommend this to a friend
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