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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 625 reviews

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98%
would recommend
to a friend

Customers are saying

Customers are positive about the My Passport Ultra Metal Edition 2TB External USB 3.0 Portable Hard Drive's large storage capacity, ease of use, and compact size, frequently praising its design and fast USB 3.0 transfer speeds. Many also find it to be a good value for the price. However, some customers have noted that the device is somewhat heavy and that the included software has issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 625 reviews
  • Rated 5 out of 5 stars

    Great starters device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for extra storage on your xbox one "s," "x"ect. Then look not further. It's usb powered,no extra socket needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of storage. Was easy to set up. I am using it on xbox1.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Lightweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed the extra storage space. It's lightweight and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is really fast. Lots of storage. Great buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Large storage space...plug and play!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use...has great space. Plug and play...Great price!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a 2 tb hard drive very fast and holds a lot of data

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Small size with large capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really neat portable hard drive. It is a plug and play that runs off of the USB without the need for an additional power source. It is working as advertised. I use it to back up my computer and I have my movie and music collections on it as well. I like being able to carry it where ever I go and when ever I need it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very nice product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, feel solid, speed is fast since it is USB3.0

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and fast. Easy hookup. Ideal size for travel.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking and design. Easy to use as portable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Backup for Computer Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room on this great price super easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    "good" choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall: If there is a cool sale or if you're willing to spend a few dollars on a slick design then it's a decent 2TB option. Current use: Time Machine formatted at 750GB for Macbook Pro 13" (early 2015). 750GB parition exFAT. 500GB mac partition There was a generous sale, I needed something Mac compatible. Mac was part of the description. Started as a frustrating disappointment. Ended up a solid piece of hardware that works well but in my opinion is a little bit gimmicky. 2TB can be acquired for less money. The design is cool but seems to drive the price(unless I'm missing something). I knew nothing about drives when I purchased this(used only mobile devices for the past 7 years). But the journey of figuring out how to best use this has helped me learn a lot about Windows/Mac OS, formatting, backups, compatibility, and may even help me influence my next purchase of an actual computer. Turns out most external drives can be formatted for Mac. This one was not formatted for Mac out of the box so at first I was disappointed at first. The Dropbox features is only for Windows. That also was disappointing. The instructions on formatting were not totally the same as what I had to do to make the drive compatible with a MacBook Pro. I am using this as a Time Machine for a Mac laptop. Initially I must have chosen a superior level of encryption because it took 4 days to create first backup. I had to get online and figure out that with El Capitan I could disable all throttling and get processes like these to speed up. I was able to store my Windows download for BootCamp on this drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, rugged, and eye-catching hard drive that can be encrypted. You can encrypt the hard drive for all computers, or you can have it encrypted to every other computer than your own. The USB 3.0 insurers a high-speed transfer. Transferred 79 gigabytes of HD video from my desktop to the hard drive and approximately 8 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding unit for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use for Mac Time Machine backup. Perfect size, weight, & outstanding capacity. FAST backup! Exceeds my needs & expectations!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Good external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice useful hard drive. small and light. Easy to use with both Mac and windows. Worked well for me. Steel cover makes it look shiny!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    MY BACKUP DONE EASY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Western Digital Passport Is a Great backup and extra storage device. I was able to partition the drive so that the backup is in one drive and still have another drive for portable storage, It was very easy to have a backup no problems. The software is all setup to do the job. BEST BUYS DEAL MADE IT HAPPEN

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Small, durable backup solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was much smaller than I was expecting and I like the metal case. It can easily fit into my laptop bag. It does a great job of backing up my laptop quickly. I haven't had to perform a restore yet, so I can't speak as to how it does at restoring. (Hopefully we never had to find out)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent mid size portable backup device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge fan of all WD storage products, have not had a single failure or issue. This new USB 3.0 drive is perfect for those who still are working with last gen 3.0 and need to transfer files quickly and easily, or, have a storage device that allows for quick access to your information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using as a Carbonite mirrored backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is working out very well. I needed a drive for use with my Carbonite backup subscription that includes a mirrored local drive (in addition to the cloud-based backup). Working great. Have used WD Passport drives in the past, so this was an easy choice for me.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Terrific backup device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new backup device. I like to keep my music and photos backed up away from my computer and this is the perfect device for the job. Only pet peeve is that years ago when you bought storage devices they came with free cases. Now you have to purchase one separately.

    I would recommend this to a friend