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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.2 out of 5 stars with 504 reviews

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Rating by feature

  • Ease of Use

    Rating 4.1 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers praise the ease of use, streaming capabilities, and compatibility with various media files. Many appreciate the small size and attractive interface, while also noting the generally good picture quality. However, some users experienced performance issues such as pausing and buffering, and others found the remote control to be less than ideal. A few also mentioned slow response times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 504 reviews
  • Rated 4 out of 5 stars

    Good product, 2 issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays videos very well and menus easy to navigate. Setup was not great but only for wifi. Only real negatives with the player is that when you hook an HDD to it, the initial discovery and indexing of the media is extremely slow AND slows menu navigation to the point of unusability while it is indexing. Other issue is the wifi radio seems weak in terms of range. Player sitting next to other wireless devices but reports 1 or 2 bars and thruput pauses or freezes on netflix while other wifi devices do not.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Great media player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great media player play just about any files out there. Have 1 tb ext dr and 2 tb portable dr connected and plays all my files.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Streamer but no Amazon!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an old WD device and I decided to get this newer one for another TV so we could connect the two. However, came to find out that it does not offer Amazon instant video! This was a deal breaker so I went and returned it in favor of a Roku. I did like the WD and was able to plug in my hard drive like I needed to, but I am really loving the Roku- the WD is easy to use but not as easy as Roku.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for streaming video, promotes clear and precise picture quality. This product will freeze from time to time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The streaming content works great but it can be a bit dodgy on reading network media.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 4 out of 5 stars

    Good media player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great media player for playing mkv, mp4, MPEG, etc. You can also stream video from any dlna device wirelessly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great streaming box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great streaming box. nice remote. it's easy to connect to the tv and has a lot of apps

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid media player at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays at lot of different formats (.avi, mp4, mkv, etc). Customizable themes. Relatively easy setup. The only problem is that the USB ports don't power off completely after you shut down the WDTV, so the drive lights stay on. I just shut off the power strip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very solid device, straightforward and versatile.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is remarkably flexible and can handle every video format I've thrown at it. The only downside is that it sometimes "loses" the connection to the network drive to which it is connected. I finally found the solution on the Internet, which was to designate my media server as the "Master Browser" and disable the ability (through the registry) for the other machines in my Windows 7 Workgroup from becoming the "Master Browser" when an "election" is held. (You can Google for full info on how to do this using all these keywords: "Western Digital" "Master Browser" "Windows 7" Workgroup Registry). It's not too complicated to do, and once that is fixed, this device is truly fantastic!

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 5 out of 5 stars

    works with slingbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked this thing up, updated the firmware, and connected it to a slingbox. Downside is that it's super-slow to respond, even on a fast internet connection. Major wait time between button press and device response. Not a bad product overall though.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Perfect for my needs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this product to replace an Apple TV. I was fed up with it's lack of codec support, mainly MKV's. It is perfect for my needs. It can take videos off of USB drives or a network share.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still don't no how to set favorites but it does everything I needed it to do and more like the way I can hide it and control it with I pad or phone so it doesn't need line of site.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    allows you watch your favorite movie collection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used other products like this and they restrict what you want to watch or don't allow you to watch your stored movie collection. I love this product and it's ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best media player for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best media player out there if you want to view files from a usb device. Very simple to use. I recommend updating the firmware from WD's site to ensure it has the latest.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great gadget if you don't have a smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes My life easier since I don't have a smart TV. Works better than my Samsung blue Ray player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Runs every file format I've thrown at it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried several different methods for extending my collection of home movies to our TV, all of which are stored in various formats on a network attached drive in my basement. None of the options met my expectations until using the WD TV Live Media Player. Every file I have created over the years works flawlessly on the WD TV Live Media Player. My biggest complaint is the UI for locating files is ugly. You need to traverse file folders and find the appropriate file by name. I'd prefer a more UI rich experience. Fortunately there are community created options available to download to change the UI, however I'm still trying to figure out how to apply them correctly. Overall, I'm satisfied with the performance and usability of the WD TV Live Media Player.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent item for cost and ease of hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up and very easy to use. I installed it and it automatically ran its updates and was ready to use in no time. Very simple to use and works like a champ. Would definitely recommend to any considering buying.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i use it all the time for movies from my hard drives on our 120 projector, great to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Media Player I've Found

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this media player so much, I have bought it twice. As someone who has quite a library of video files, I wanted something that could play what I had as well as link to streaming sites if needed. This box does that. Best of all, it lets you organize your videos and upload from your local network. It also has intuitive playback features other boxes do not. For example, we have a folder named "Cartoons" and inside of that, folders of different cartoons (e.g., Futurama, Simpsons). By clicking "play" on one of the folders, it will shuffle all of the items in that folder (even if separated by season). By clicking "play" on the Cartoons folder, it will shuffle all of the many cartoons we have, regardless of how many folders or seasons.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works the way I was hoping it would with tv and computer. Easy to hook up to my system.

    I would recommend this to a friend
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