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Customer Ratings & Reviews

$39.99

Customer reviews

Rating 4.5 out of 5 stars with 477 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire Antivirus Protection and Internet Security for its all-in-one security software, ease of use, and good performance. Many customers also appreciate its antivirus capabilities and reasonable price. However, some customers have reported compatibility issues and expressed dissatisfaction with the customer service they received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 477 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Security at a reasonable cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compatible with my MacBook and extremely easy to download and use. Excellent product. Reasonable price. Case protects my laptop This protects use!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on all my devices — laptop, desktop, and phones

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Renew now?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I renewed my subscription to webroot but webroot says I need to renew now. Is my webroot working? I’ve used webroot for a few years and never had a problem until now.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Webroot Secure (Not able to activate)

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been able to activate this with my email since I purchased on March 10, 2020.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to BestBuy support: 1 (888) 237-8289 Webroot

  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Webroot Antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far. Installation was a breeze and haven't noticed any performance issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Security

    Rated 5 out of 5 stars

    Great Antivirus program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well bought this antivirus for the 2nd year now. I don't have to worry about my files being infected because it automatically checks my system every day. It wasn't hard to upload the program on my Mac, which made me happy because I'm a beginner with technology. Overall very satisfied with this purchase and the price very economical.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus, Ease of use

    Rated 5 out of 5 stars

    Protection you can trust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great and simple to use, I like how the interface looks, I never had an issue with malware

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is an easy antivirus program to install and use. I’ve been using it for several years and it has always provided good protection for my PCs.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Webroot Antivirus Software Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Researched five antivitrus products and cancelled two of them before talking through concerns with a Geef Squad person. Oulined what I needed and Webroot was recommended - great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webtoot antivirus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to install , will buy again . I have used this for several years. Have not had any negative events on my computer. Great customer service also, I misplaced the product, Best Buy associates helped me out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot is the best value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to Webroot many years ago after getting my computer hacked using just Windows Defender. I have not had any problems since then. It is VERY light on memory when just running in the background and the scans are very quick when I let it use all the system resources. Considering all of the above, Webroot is the best value out there as far as I'm concerned.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus, Performance

    Rated 5 out of 5 stars

    Webroot antivirus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on my desk top computer. Keeping it safe from viruses. No problems.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works & it is easy to install and update my subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A Good Idea To Use Antivirus Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work satisfactorily. I haven't had any issues. Installed it easily on my Windows 11 laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Ultimate protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this product to keep viruses off my laptop and this product has the ultimate protection fory laptop. It was easy to install. I haven't had any problems with my laptop since I installed this product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Webroot - Perfect For Any Computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I was skeptical of Webroot. After all, when I sell Total Tech Support to a customer (I work in Geek Squad), it comes free with it. So, I wrote it off as a bloatware product. Until I used it. I was big on Norton for awhile, my mom paid for the subscription and I rode along for the ride, However, Norton was on my gaming laptop, where framerate and resources are important. Norton would butcher it, pop up during games asking for more money, and say I owed them for something. 148FPS to 22FPS on a scan. Webroot was the best switch I've made. No frame drops on my computer, real-time scanning, a web shield, and a firewall set Webroot above the rest as the most premium antivirus around. I have it installed on a wide array of my computers: A gaming desktop, a gaming laptop, a 16 year old laptop, a 14 year old desktop, and an iPad. Each of these devices are perfectly capable of running this simple antivirus quicker and more efficient than anything else. So, please, uninstall McAfee, Norton, Avast, and AVG, and switch to Weboot.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thanks for choosing Webroot! Stay safe out there! Webroot

  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Just What My Laptop Needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product since my last one expired and it got my laptop going again. I am happy with the product and it was discounted when I purchased it which was a plus. I loved that this product can be bought digitally and it quick and easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Virus program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Dies a great job. Great product. Works in background

    I would recommend this to a friend
  • Pros mentioned:
    Price, Security

    Rated 5 out of 5 stars

    Great low cost option for anti-virus softwear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have trusted webroot since I first purchased it in 2015. They have always been a cheaper option with great protection and you can cover multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Registered Nurse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and effective. I purchased this antivirus through Best Buy Website and received digital installation via email right away. It was less than twenty dollars. I highly recommend it. I had to complete online modules and my PC had no antivirus protection.

    I would recommend this to a friend