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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 88 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the easy installation, security features, and the ability to protect up to 10 devices with Webroot's Complete Internet Security + Antivirus Protection. They appreciate the great value for the price, especially with the 2-year subscription. While some customers experienced download issues, many were pleased with the overall security and protection provided by the software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 88 reviews
  • Pros mentioned:
    Easy installation

    Rated 5 out of 5 stars

    Secure, Easy to use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this product for several years on all our family computers and will never change to another. It is so easy to install and use. It does all its work in the background, automatically. It gives piece of mind over other questionable options.

    I would recommend this to a friend
  • Cons mentioned:
    Automatic renewal

    Rated 5 out of 5 stars

    Webroot - Complete Internet Security + Antivirus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Webroot - Complete Internet Security & Antivirus Protection for 5 to 7 years. I have checked into other security programs, however I stay with Webroot. It works for me. I have only one "con" regarding this program, that is your lose the last few days you have left on the Webroot program before it expires, "those days are paid for. So the next Webroot installed should pick up on the last day of the preceding program. Like I stated "it is paid for". I have always bought the physical disc, This time in December 2023 I used the digital download, no problems. When this version is about to expire in 2 years, I'll download Webroot again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot works fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Unless you have an ASUS with the S protection. Apparently Microsoft has its grips on everything having to do with my laptop. This S protection comes with it, so I cannot addd Webroot or any other protection to it. And that's not so bad, but I also cannot add Zoom or any product unless Microsoft offers it. Had no idea that was the deal with this laptop. But the Webroot went on fine for my new Dell laptop and our HP laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Easy installation

    Rated 5 out of 5 stars

    A Good Security System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone who isn't really good at things like this i was able to figure it out and install it, so far it has kept me virus free.

    I would recommend this to a friend
  • Pros mentioned:
    Easy installation

    Rated 5 out of 5 stars

    Webroot software

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software. Never had any issues. Does what it claims. Runs in the background effortlessly. Does not seem to slow down any device/computer that it is sinked to. Great purchase and security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love webroot. Have used it for years. The price is right when getting it from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot is awesome. Norton is terrible.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is much better than Norton. Norton kept sending me notifications, even when turned off, while I was playing video games. The video game would freeze. Norton kept asking for the same permissions over and over, even after I set the permissions. Norton keeps tricking into buying extra crap. I hated Norton with a passion. It would rather lose the money I paid for norton and buy Webroot.

    I would recommend this to a friend
  • Pros mentioned:
    Easy installation

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install this is my third time purchasing this item provides excellent coverage

    I would recommend this to a friend
  • Pros mentioned:
    Number of devices

    Rated 5 out of 5 stars

    Affordable Great Cyber Security.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad Technician recommended this product for Computer Security to replace my McAfee that is expiring. I got the 10 license package and have it installed on most of my computers and tablets now. Great Product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot has always worked for me. I habe never gotten a virus on my computer or my Android phone with it. If it detects something harmful it notifys me right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installationis very user friendly, and overall great product to have.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really feel secure with my Webroot secure anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Same reliable software with more devices to add

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the same version of this software for three devices for several years and it performs very well at detecting threats and preventing threats from entering the system. This installed Webroot Application has a feature where I could upgrade by changing the key code to this new ten device upgrade that I recently purchased rather than go through the hassle of downloading a new one. this new upgrade works fine on all three of my current devices with room to add more devices in the future. By changing the key code on the existing app to the new one rather than downloading from scratch, it will take longer for Best Buy to acknowledge its installation and to set up a subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have it but have never used it do get it is great

    No, I would not recommend this to a friend
  • Pros mentioned:
    10 devices

    Rated 5 out of 5 stars

    I'm a fan of Webroot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a renewal. First subscription worked great, I expect the same from renewal. Great price & 2 years which means I don't have to worry about security for a while

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Webroot secure

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the security that i get when using webroot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Webroot is easy to install and use and after that it practically takes care of its self. A must have for virus protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secure Anywhere Webroot Internet Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It does not slow down your internet.

    I would recommend this to a friend
  • Pros mentioned:
    No problems

    Rated 5 out of 5 stars

    I am very satisfied with WEBROOT secure anywhere.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rate WEBROOT secure anywhere 5 stars this is my second purchase of WEBROOT secure anywhere I never had any problems with my first purchase from two years ago and decided to do the digital purchase which seem to be working out well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good internet security software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good anti-virus and internet security software. Easy to install and does not slow down my laptop while providing very good protection against viruses and malware.

    I would recommend this to a friend
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