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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 5288 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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76%would recommend to a friend

Customers are saying

Customers are enthusiastic about the antivirus protection, free offering, and overall performance of the Internet Security with Antivirus Protection. Many appreciate that it came free with their purchase and are satisfied with its effectiveness in safeguarding their devices. While some users experienced installation difficulties and compatibility issues, the majority find the software easy to use and reliable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 5,287 reviews
  • Rated 5 out of 5 stars

    Safety

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use, highly recommend and not annoying as many antivirus applications can be. Makes me feel safe and secure when browsing the web.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never even used this product so I couldn’t tell you if it’s any good. I’m just writing this review to get 25 free Best Buy points. Hopefully they don’t actually read this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Little Thing

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this printer! It is clear in print and makes very little noise. The setup of Wi-Fi connection was very easy to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot program is a great software internet security and virus protection works well to keep your computer safe from viruses and other online attacks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rated on the fact of being a free with purchase!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't get an opportunity to use this. Had to return the preowned touchscreen laptop, this security came free with the laptop purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alright but the term could be longer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine, didn't really have any issues, but I need to find a replacement for the antivirus i use. I Wish it was 9 months instead of 3 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I ordered this product but after talking to my son, that is the expert n computers, he recommended for me to get Kaspersky. So I returned it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pointless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll give you two stars because I don't want to completely ruin the rating but I can't properly review this product because after purchasing it I received the e-mail saying your digital download is ready. There is no link next to the digital product but I certainly did pay for this without wanting to in the first place. I am unable to access it but I can still add it to my cart and buy it again. GREAT. I will buy something else. Pointless. I have a two year old and I am in medical school so I do not have time for this.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hi,

      I'm sorry you were unhappy using our free bundled software. If you have any issues please reach out to our free support through a ticket or over the phone and they will get it sorted https://www.webroot.com/us/en/support/contact
      We hope you try us out again soon.
      Thanks Webroot

  • Rated 5 out of 5 stars

    Great Tool

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this for my personal computer but this is the same software my IT company installed at my business as 1 of many layers of protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product plan for anything you get from Best Buy.it really helps with the protection of the growing of sites and programs on the laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not use this item as I already have Webroot on my system. It would be nice if I could add these free months to the end of my current contract.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed the software and planning to purchase it once the three months trial period is over. I really feel very secured being on line

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good antivirus

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good antivirus, it was included with my purchase of a laptop, maybe in the future I will consider to buy a complete license

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Security

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Webroot for 5 years and it has been reliable in providing security - with routine check ups and when I have manually operated a checkup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect my info

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great I don’t have to worry about catching or getting personal information stolen. Where in time age where anything can get stolen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been pleased with Webroot. Since using it, I have not gotten any virus. I can't say that for Norton or MacAfee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time ever using Webroot, I am not disappointed. 3 free months of web browsing, I'm definitely going to be using this till the end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, came free with Total Tech Care. Replaced a Norton internet security software that was slowing down and clogging my Mac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well i havent tried the product yet. I received ir free for 3 months with a laptop purchase. I had to write this review for best buy points

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an IT Specialist and webroot will always be my choice of antivirus at work as well as on my personal devices.

    I would recommend this to a friend