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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 3462 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in Webroot Internet Security Yearly Subscription's overall performance and protection features. Users appreciate its ease of use, background operation, and simple installation process. Many also feel it provides good coverage for their computers. However, some customers have noted compatibility issues, concerns about the price, and unnecessary reporting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 3,462 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Webroot = #1

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Webroot for a number of years now, and the Product continues to be upgraded as technology continues to be refined. We have had NO 'intrusion' problems from outside, negative sources. Webroot will always be on our electronic family of Products!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    WEBROOT Security

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Webroot is working excellent. My problem was that I was being charged again by another company and didn't know that I was already covered by being a Geek Squad member. Thanks to your technician Thomas, I would've never known!.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No Issues

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is that I'm not a techie & this has quietly helped me finally feel more secure with all my laptop. I don't understand all it does or how, but my previous laptop had issues all the time. Its replacement [HP] is now 3 years old and not one issue so far with Webroot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Webroot internet security

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a recommendation from our Geek Squad. We have had our computers compromised in our last address. We felt that we needed more security but didn't know who to trust. Admittedly, we took a chance on their recommendation but we are satisfied with purchasing this subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot security

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dependable service. Seems better than some of the more famous brand name competitors

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Security

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does its job. It notifies me to let me know everything is good.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good addition to computer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have this addition to my computer. I feel that it is a safe and good way to save you from harmful stuff on your computer

    I would recommend this to a friend
  • Pros mentioned:
    Background operation

    Rated 5 out of 5 stars

    It has been working for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Webroot since 2018. It came with the purchase of laptop. Honestly, I have not had any issues with annual repurchase. It has kept my system safe. It does not slow down my computer with system checks. It really quite in the background.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Keeps my computer safe.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Webroot for over 3 years and have had excellent results. I wll subcribe to it again when the time come up.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    reommend this for everyone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    webroot has saved my family so much grief and money -we have this on all our family computers, we do not dare go without webroot protection (especially in this day and age), wish it was available for our cell phones also (love this product)

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary evil! The software is easy install and a necessity

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Secure it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for keeping your sensitive materials private and no one will stay that way have been using for several years and have had no problem

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Use WEBROOT for internet protect for your PC

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have subscribed to Webroot for several years and I am VERY happy with the internet protection from hacks that it has given me. I used to get a problem once a year or more. No longer.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A heavyweight protector for all your computers!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer program that products your device is totally extradentary in the way it checks and protects every time you turn on and start up! It makes many fixes to identified "intruders" before any potential problems arise!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the security Webroot offers with confidence my computers are protected from malicious malware. I am happy Best Buy supports Webroot with the yearly Geek support subscription. I recommend Webroot without reservation.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Running behind the scenes

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to worry about always covered. I love that it just kicks in and checks my computer randomly and lets me know what’s going on.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Has served us well for many years..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Silent security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had any security problems with the computers since adding Webroot to the system. You can set the computers to be scanned anytime when it's convenient for you. It does it's job and I don't have to worry about it. That's what you want from a security system.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Webroot Internet Security

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I accidentally downloaded a Virus, the Agent cleared it out and downloaded Webroot Internet Security so I can avoid any more issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good protection

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is an excellent protection program to keep viruses and other harmful intrusions from getting into your computer. Well worth the subscription cost.

    I would recommend this to a friend
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