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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 3461 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in Webroot Internet Security Yearly Subscription's overall performance and protection features. Users appreciate its ease of use, background operation, and simple installation process. Many also feel it provides good coverage for their computers. However, some customers have noted compatibility issues, concerns about the price, and unnecessary reporting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 3,461 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Has served us well for many years..

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    You need this!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot go wrong with Webroot!! It protects me when I get onto a site that is questionable. I have used this program for a few years and feel totally safe. Scans every day for the bad things.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having webroot, and my total geek squad contract. Its wonderful since I'm electronically challenged

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    No worries.. exceptional performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased and used for many years… protection while using your computer, telephone etc… much needed. Too busy to worry about potential scammers/hackers. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Webroot works well if it is properly installed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Webroot installed on my last PC worked well, however, it was not installed on my new PC. I contacted Geeksquad with a Remote and nothing happened. I guess that I will have to take the new PC back to have the Webroot installed.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Computer protection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webtoot protection is a great deal Glad I can see what's affective

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Security

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing every time I enter my computer that it has been reviewed and is safe to continue is peace of mind. Also knowing that the Geek Squad recommends them is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Yearly Subscription is fabulous!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable with service! This warranty is great to have. I’ve never had any problems with this product. Best Buy is the best when it comes to standing by their products.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rooting for Webroot!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's terrific to have the knowledge that my computer is being kept in good shape. I'm quite ignorant & didn't like having to rely on a few different programs to accomplish that so I'm much more relaxed now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy--Dependable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy and confident with this coverage. It tells me all the time what it is detecting. Accurate from what I have noticed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good peace of mind.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's been good. Hard to tell if it's working well, though. Kind of like saying you can detect every submarine that runs, when if you missed one, you wouldn't know it. So far I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this product for at least four years and have had no issues with it at this time. This is a good product from Best Buy. Have not had a problem with my Mac or Lenovo. This is a renewable software.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Webroot provides good protection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased Webroot many years ago when we had a desktop computer. It provided really good protection. Once we purchased the laptop we knew Webroot was the only way to go for computer protection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great! Besides being able to catch malware, I love the feature that lets you optimize your computer or laptop so that it frees up lots of space! You can also check the health of your computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Internet Security for the Best PC Experience

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Webroot Security for my PC, anything else is slowing you PC down, been using this since 2010, Don't trust Norton, or the other, if you don't uninstall those programs immediately upon getting your new PC, they will keep trying to get you to purchase there software. Webroot doesn't use a lot of memory, less than 1%.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Webroot Internet Security

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot Internet Security has been great protection for my devices. I have no worries that behind the scenes it is actively protecting my devices and keeping my information safe.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Webroot protection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is the very best internet security protection system around. Previously had other services and had problems. This runs intermittently and protects my computer system.W

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good running PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Norton's for some time now, all of a sudden it hasn't been working and I have had problems with my pc. Since purchasing Webroot, my laptop has been running 100% better!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    recommended by GeekSquad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the Webroot subscription every year because it was highly recommended by the GeekSquad members. It is convenient and easy to do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product provided by BestBuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Webroot for a number of years now and have been very happy with it. Works well in the background, provides periodic evaluations to me. I have had zero problems with it.

    I would recommend this to a friend
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