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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 3462 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in Webroot Internet Security Yearly Subscription's overall performance and protection features. Users appreciate its ease of use, background operation, and simple installation process. Many also feel it provides good coverage for their computers. However, some customers have noted compatibility issues, concerns about the price, and unnecessary reporting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 3,462 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Benefits

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this service. I've had it for many years. When I purchased an over range microwave oven, I benefited by having this service.... I didn't have to pay for installation and removal of old appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Security Review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since I have Webroot protecting my computer I have not been hacked. As soon as it detects anything, it acts. I have been very happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dependable Webroot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot runs quietly in the background without disturbing my work. I've trusted it for years and have not been disappointed. My subscription protects several different products.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Webroot, the best investment for your money.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This security software is quite the hit. It costs less than the leading antivirus software and is super effective. I've had it for about 3 years and I haven't had any problems with viruses or phishing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    vcr- Samsung Qled tv connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    appointment scheduled two days after request for assistance in installating a recommended best buy adapter connecting a vcr to a new tv (couldn't get image). Tech arrived on time, quickly identified and fixed the issue; works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great virus protection!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot has protected me for the last several years since Geek squad recommended and installed it. I couldn’t be happier and I’ve updated every year. I particularly like that my subscription to Webroot allows me to cover three separate devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great virus protection

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best virus protection for my computer. I have bought this product for years

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came with my HP laptop purchase and Best Buy protection plan. This malware software protection is great it detecta any issues and it is detailed if it finds something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy--Dependable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy and confident with this coverage. It tells me all the time what it is detecting. Accurate from what I have noticed.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    No worries.. exceptional performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased and used for many years… protection while using your computer, telephone etc… much needed. Too busy to worry about potential scammers/hackers. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Web Root

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had Web Root and feel that is is well worth the cost. I like knowing that my computer is protected at all times.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Security

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing every time I enter my computer that it has been reviewed and is safe to continue is peace of mind. Also knowing that the Geek Squad recommends them is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Tool!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way to go Webroot!! My computer runs so smoothly and makes me aware due do frequent reports!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the investment!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever you purchase a computer, you need to make sure that you protect its software so that it won't be compromised whenever you search the web. WEBROOT is worth the price you have to pay, so that your computer is safe.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Yearly Subscription is fabulous!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable with service! This warranty is great to have. I’ve never had any problems with this product. Best Buy is the best when it comes to standing by their products.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    You need this!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot go wrong with Webroot!! It protects me when I get onto a site that is questionable. I have used this program for a few years and feel totally safe. Scans every day for the bad things.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    recommended by GeekSquad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the Webroot subscription every year because it was highly recommended by the GeekSquad members. It is convenient and easy to do.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Webroot Internet Security Yearly Subscription

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Webroot Internet Security Yearly Subscription has kept me comfortable that my computer is protected against scams and hacking!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Webroot works well if it is properly installed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Webroot installed on my last PC worked well, however, it was not installed on my new PC. I contacted Geeksquad with a Remote and nothing happened. I guess that I will have to take the new PC back to have the Webroot installed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pleased with Webroot

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Webroot as my internet security for several years and have been very happy with it.

    I would recommend this to a friend
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