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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 3461 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in Webroot Internet Security Yearly Subscription's overall performance and protection features. Users appreciate its ease of use, background operation, and simple installation process. Many also feel it provides good coverage for their computers. However, some customers have noted compatibility issues, concerns about the price, and unnecessary reporting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 3,461 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Webroot security.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I like Webroot. It runs by it's self. I don't have to think about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WeRoot Security

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this security added to my computer, I believe has kept me from having any security issues. Also, the Geek Squad is has always come through for me when and if I have any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I think it's worth the money.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having access to virus scanning for my Mac Computer.... and the Geek Squad is great and can remotely access your device with a link and fix whatever is wrong usually in that remote session.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad has my back

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always feel supported by live experts with Webroot. The competition doesn't have a team at my local store. Why would anyone want an online-only source when a device dependent on successful online access is in trouble?

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Works

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. I don't have a way to compare it to other brands, but the installation was easy and trouble free.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great Internet Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been usig Webroot for a few years. Excellent Internet Protection. Very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a customer for a few years. I have not called them a lot. Computer protection is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb System Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot keeps all my electronic equipment safe & secure. It auto-runs every day to ensure my devices & their software are protected from viruses and malware. Any attempt to corrupt my devices, Webroot immediately notifies me to run diagnostics to capture and eliminate all threats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Webroot over the other internet security services. This is very helpful and I don't get fake pop ups saying I have a virus or other issue. If Webroot doesn't tell me I have an issue I don't worry about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughters laptop got a bad virus on it, and the Macfee I believe it was antivirus software already on it did nothing and was no help getting rid of it. Webroot cleaned it up in 5 minutes and both hers and mine haven’t had a problem since. Worth it for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your computer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live security protection easy to use.worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has not let me down

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this over the previous two protection services I had previously and it has not let me down.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Price for 5 devices including laptop and phone reasonable. Doesnt seemt to slow anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolute protection.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the name! Just like it's name, it protects my connected devices (on the web) right down to the root! I haven't had a problem in years (possibly over a decade). keeps me from pulling out my remaining handful of hairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Webroot does its scheduled scan and I feel much better having that security installed. It has kept on top of things, I have not run into any problems since using Webroot. It is a good value for the money. A very smart decision to keep your computer protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Webroot is awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Webroot very much. It keeps my computer safe from all the evil people out there trying to steal my information. I am glad to have it. I have had several other security subscriptions, but they were not good enough.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Virus protection

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I purchased this virus etc. protection for my computers I have not worried about being hacked etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential purchase for sure

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is most definitely important. It covers your , phones, tablets, computers & even tv... This is an essential purchase in maintaining the health of your devices. Think of it as your device doctor...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Webroot Internet Yearly Subscription ensures that our computers are secure. We value this protection as it gives us peace of mind from the possibility that hackers might try to gain our personal information. We are glad Best Buy offers this product and will continue to use it in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a customer for several years. I don’t like your customer service number personnel for questions. They don’t know the answers. And are hard to understand. I don’t feel like a valued customer after calling them

    I would recommend this to a friend
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