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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 3462 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in Webroot Internet Security Yearly Subscription's overall performance and protection features. Users appreciate its ease of use, background operation, and simple installation process. Many also feel it provides good coverage for their computers. However, some customers have noted compatibility issues, concerns about the price, and unnecessary reporting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 3,462 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product and reccomend to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great Internet Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been usig Webroot for a few years. Excellent Internet Protection. Very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolute protection.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the name! Just like it's name, it protects my connected devices (on the web) right down to the root! I haven't had a problem in years (possibly over a decade). keeps me from pulling out my remaining handful of hairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Webroot is awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Webroot very much. It keeps my computer safe from all the evil people out there trying to steal my information. I am glad to have it. I have had several other security subscriptions, but they were not good enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a customer for several years. I don’t like your customer service number personnel for questions. They don’t know the answers. And are hard to understand. I don’t feel like a valued customer after calling them

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a customer for a few years. I have not called them a lot. Computer protection is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay well informed with Webroot.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot has been very reliable. The program often scans my computer and lets me know if it is working well or if there are concerns I should be aware of. I trust that Webroot is keeping my system secure and safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase if you have any problems with connection great thing to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessity!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not technically savvy, however it’s very scary to be hacked while using my computer. This program that Best Buy recommended is what I am using. It was installed after they checked my computer and removed anything suspicious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughters laptop got a bad virus on it, and the Macfee I believe it was antivirus software already on it did nothing and was no help getting rid of it. Webroot cleaned it up in 5 minutes and both hers and mine haven’t had a problem since. Worth it for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb System Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot keeps all my electronic equipment safe & secure. It auto-runs every day to ensure my devices & their software are protected from viruses and malware. Any attempt to corrupt my devices, Webroot immediately notifies me to run diagnostics to capture and eliminate all threats.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Does not work on S22+ phones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work with the Samsung Galaxy S22+ phones. You cannot install it on the phones. I called them and they sent me some email gibberish. I do use it on my computer and that works fine to be honest. I would not recommend it for these phones at least. But, the computer end of it is good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best in security for computer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never have to worry about spam after we changed to Webroot.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Works

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. I don't have a way to compare it to other brands, but the installation was easy and trouble free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secure conscious

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The security system works great. My information is secure and there has been no breaches. Which i can't say the same about other venues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Webroot does its scheduled scan and I feel much better having that security installed. It has kept on top of things, I have not run into any problems since using Webroot. It is a good value for the money. A very smart decision to keep your computer protected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Web root protection

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. I only use it on one tv, but do rely on it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Price for 5 devices including laptop and phone reasonable. Doesnt seemt to slow anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Webroot Security for many years now and it is well worth the annual subscription. I have recommended this service to family and a two family members signed on with Total Tech and we are all very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I need, and is easy to use. I also like that it can cover more than one computer.

    I would recommend this to a friend
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