Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 3461 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in Webroot Internet Security Yearly Subscription's overall performance and protection features. Users appreciate its ease of use, background operation, and simple installation process. Many also feel it provides good coverage for their computers. However, some customers have noted compatibility issues, concerns about the price, and unnecessary reporting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 3,461 reviews
  • Rated 5 out of 5 stars

    Very safe

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. Has always kept us safe. They automatically do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughters laptop got a bad virus on it, and the Macfee I believe it was antivirus software already on it did nothing and was no help getting rid of it. Webroot cleaned it up in 5 minutes and both hers and mine haven’t had a problem since. Worth it for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a customer for several years. I don’t like your customer service number personnel for questions. They don’t know the answers. And are hard to understand. I don’t feel like a valued customer after calling them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bye bye nasty computer viruses

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems to keep the bad boogies and viruses out of my old laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Webroot does its scheduled scan and I feel much better having that security installed. It has kept on top of things, I have not run into any problems since using Webroot. It is a good value for the money. A very smart decision to keep your computer protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessity!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not technically savvy, however it’s very scary to be hacked while using my computer. This program that Best Buy recommended is what I am using. It was installed after they checked my computer and removed anything suspicious.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good protection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Price for 5 devices including laptop and phone reasonable. Doesnt seemt to slow anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay well informed with Webroot.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot has been very reliable. The program often scans my computer and lets me know if it is working well or if there are concerns I should be aware of. I trust that Webroot is keeping my system secure and safe.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Virus protection

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I purchased this virus etc. protection for my computers I have not worried about being hacked etc.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I need, and is easy to use. I also like that it can cover more than one computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works in spite of vendor renewing then canceling then renewing then denying anything is wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JR

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Webroot Internet Yearly Subscription ensures that our computers are secure. We value this protection as it gives us peace of mind from the possibility that hackers might try to gain our personal information. We are glad Best Buy offers this product and will continue to use it in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Helpful to have protection

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot Internet Security is included and helpful if you don't have any other protection on your devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Fan of Webroot

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed Webroot in Jun 2021. Whether shopping, banking or browsing the web, I feel safe knowing that Webroot is running in the background to protect my computer. When I did have a problem, the Best Buy Total Tech Team was ready to help me. I was up & running within the hour.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Web root protection

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. I only use it on one tv, but do rely on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Webroot Security for many years now and it is well worth the annual subscription. I have recommended this service to family and a two family members signed on with Total Tech and we are all very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Protection Renewal - Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Annual Computer Security software for computer protection. Not sure why it requires annual funds to renew, but it does. I've had 1 recurring issue that's a medium annoyance & I run the scans manually & automatically. I don't tough risky websites, so overall Webroot seems to be doing pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    SS back up drive.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is working well.T ime will tell if it continues to peSSrform as expected

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Webroot

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well. Renew it annually. Have not had a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot anti virus

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This good bus so expensive he couldn’t stay with me long time

    I would recommend this to a friend