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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 3461 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in Webroot Internet Security Yearly Subscription's overall performance and protection features. Users appreciate its ease of use, background operation, and simple installation process. Many also feel it provides good coverage for their computers. However, some customers have noted compatibility issues, concerns about the price, and unnecessary reporting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 3,461 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Helpful to have protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot Internet Security is included and helpful if you don't have any other protection on your devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Praise for Webroot Internet Security

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Webroot Internet Security for a long time. Was always pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I need, and is easy to use. I also like that it can cover more than one computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessity!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not technically savvy, however it’s very scary to be hacked while using my computer. This program that Best Buy recommended is what I am using. It was installed after they checked my computer and removed anything suspicious.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works in spite of vendor renewing then canceling then renewing then denying anything is wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Fan of Webroot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed Webroot in Jun 2021. Whether shopping, banking or browsing the web, I feel safe knowing that Webroot is running in the background to protect my computer. When I did have a problem, the Best Buy Total Tech Team was ready to help me. I was up & running within the hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet security subscription

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This yearly subscription was worth it. I could contact them whenever I had an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay well informed with Webroot.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot has been very reliable. The program often scans my computer and lets me know if it is working well or if there are concerns I should be aware of. I trust that Webroot is keeping my system secure and safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Protection Renewal - Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Annual Computer Security software for computer protection. Not sure why it requires annual funds to renew, but it does. I've had 1 recurring issue that's a medium annoyance & I run the scans manually & automatically. I don't tough risky websites, so overall Webroot seems to be doing pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pease of mind with the security working all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    SS back up drive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is working well.T ime will tell if it continues to peSSrform as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Webroot Security for many years now and it is well worth the annual subscription. I have recommended this service to family and a two family members signed on with Total Tech and we are all very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Web root protection

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. I only use it on one tv, but do rely on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works without hype!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot came as part of my Geek Squad subscription. I had not heard of it before. Since I have had no virus or issues of stolen privacy, I believe it is doing its job. What I do like are the additional performance features because it keeps my PC working efficiently in the background

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Webroot

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well. Renew it annually. Have not had a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot Security has protected my devices for over a decade. Never had a security issue in all that time.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good internet protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my choice but does add the needed protection on several of my Apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NO REGRETS W TECH SUPPORT!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LISTEN, CUSTOMERS OF BEST BUY, I HAVE HAD WEB ROOT FOR YEARS N TOTAL TECH SUPPORT. ANY TROUBLE, THE GEEK SQUAD HANDLES!! NO CHARGE. AND THE SUB CONTRACTORS FOR THE INSTALLATION ARE FRIENDLY FAST N NEAT!! THANKS TIM!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot installed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot protection is the best I have had in virus protection, and it was installed by the best team, the Geek Squad. I would recommend that you install it on your computer whenever you purchase a computer from BestBuy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little hard to understand some features if you're not tech savvy, but it works well nonetheless

    I would recommend this to a friend
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