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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 3461 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers find value in Webroot Internet Security Yearly Subscription's overall performance and protection features. Users appreciate its ease of use, background operation, and simple installation process. Many also feel it provides good coverage for their computers. However, some customers have noted compatibility issues, concerns about the price, and unnecessary reporting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 3,461 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Computer Security

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my entire computer product...always working, displays any issues. Easily installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won't rely on any other Web Security and if something happens Geek Squad is 100 % behind this Product!! I get warnings and never have had an issue with the hard drive! Easy to understand any warnings and Geek Squad explains if I have a questions from Webroot scans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The security system is great and it is based in the United States

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It’s Been Ok.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the top internet security, but it’s better than not having any. Came free with total tech membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a member with Best Buy for about 2 years already since I purchased my new home and it’s be super convenient for me since everything I had to install was new. It’s either free or 20 percent off! Plus you get extras depending on the item you purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tulsk

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Webroot internet security Yearly Subscription for several years now and they are as good as advertised! Whenever I've had a problem with my P/C the service has been very professional and knowledgeable, and friendly! I always enjoy visiting Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    identity protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy with webroot protection/security on my devices. I believe that I am fully protected on my devise info, personal info, identity theft protection and my personal bank info, passwords and credit/debit info.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot Internet Security Yearly Subscription

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a subscriber of Webroot Internet Security since 2014 and have never been disappointed. My laptops are automatically scanned daily, any threats are removed, and reports are provided, giving me the confidence that my devices are fully protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable Security Coverage

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Webroot now for several years; this program does a great job scanning for viruses/malware, etc and then it gives you a full report and lets you know if you need to take any actions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Security

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is the best security. Recommended by Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RenewTotalTech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I renewed my TotalTech membership once again. Best Buy has been my trusted place to upgrade and buy new electronics. The advantages are numerous, such as extra warranty, home delivery of orders and help from the Geek Squad if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always have Webroot on all PCs Tablets Phns

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many times I have been on social media and clicked on something wonderful - NOPE not wonderful and Webroot is there to guide me back to safety. LITERALLY! It is worth every penny and I have been happy for years with Webroot and Geek Squad/Totaltech+.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good additions to devices

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great additions to all devices, I originally bought for my computer for college but now I use it for all Devices with it the family and I’ve recommended it to other people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WEBROOT A MUST HAVE INTERNET SE PROTECTION PACKAGE

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot has been a BIG part of our Internet Security Package for the last 5 years! Best Buy helps keep our computers safe on the NET with WEB ROOT! Have never had a virus or malware issue, builds confidence while surfing the NET!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it's supposed to...

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't use a lot of system resources, and does what it's supposed to. I'm happy with it. Besides protecting my computer, I like the system utilities; they are easier to use than those built into Windows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secure conscious

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The security system works great. My information is secure and there has been no breaches. Which i can't say the same about other venues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bye bye nasty computer viruses

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems to keep the bad boogies and viruses out of my old laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints. The installation guy was in and out in no time flat very knowledgeable, programmed everything for me and explained how to use the device so kudos to the Best buy staff.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than some other options! Good solid option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very safe

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. Has always kept us safe. They automatically do it.

    I would recommend this to a friend
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