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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 3461 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in Webroot Internet Security Yearly Subscription's overall performance and protection features. Users appreciate its ease of use, background operation, and simple installation process. Many also feel it provides good coverage for their computers. However, some customers have noted compatibility issues, concerns about the price, and unnecessary reporting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 3,461 reviews
  • Rated 5 out of 5 stars

    NO REGRETS W TECH SUPPORT!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LISTEN, CUSTOMERS OF BEST BUY, I HAVE HAD WEB ROOT FOR YEARS N TOTAL TECH SUPPORT. ANY TROUBLE, THE GEEK SQUAD HANDLES!! NO CHARGE. AND THE SUB CONTRACTORS FOR THE INSTALLATION ARE FRIENDLY FAST N NEAT!! THANKS TIM!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot installed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot protection is the best I have had in virus protection, and it was installed by the best team, the Geek Squad. I would recommend that you install it on your computer whenever you purchase a computer from BestBuy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Webroot Subscription 2023

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any issues so I am okay with renewing the subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secure conscious

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The security system works great. My information is secure and there has been no breaches. Which i can't say the same about other venues.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good internet protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my choice but does add the needed protection on several of my Apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works without hype!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot came as part of my Geek Squad subscription. I had not heard of it before. Since I have had no virus or issues of stolen privacy, I believe it is doing its job. What I do like are the additional performance features because it keeps my PC working efficiently in the background

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon Fire Stick

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Amazon Firestick. Its lasted me a long time and has some great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good additions to devices

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great additions to all devices, I originally bought for my computer for college but now I use it for all Devices with it the family and I’ve recommended it to other people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable Security Coverage

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Webroot now for several years; this program does a great job scanning for viruses/malware, etc and then it gives you a full report and lets you know if you need to take any actions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Computer Security

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my entire computer product...always working, displays any issues. Easily installed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little hard to understand some features if you're not tech savvy, but it works well nonetheless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won't rely on any other Web Security and if something happens Geek Squad is 100 % behind this Product!! I get warnings and never have had an issue with the hard drive! Easy to understand any warnings and Geek Squad explains if I have a questions from Webroot scans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    identity protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy with webroot protection/security on my devices. I believe that I am fully protected on my devise info, personal info, identity theft protection and my personal bank info, passwords and credit/debit info.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints. The installation guy was in and out in no time flat very knowledgeable, programmed everything for me and explained how to use the device so kudos to the Best buy staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it's supposed to...

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't use a lot of system resources, and does what it's supposed to. I'm happy with it. Besides protecting my computer, I like the system utilities; they are easier to use than those built into Windows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a member with Best Buy for about 2 years already since I purchased my new home and it’s be super convenient for me since everything I had to install was new. It’s either free or 20 percent off! Plus you get extras depending on the item you purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tulsk

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Webroot internet security Yearly Subscription for several years now and they are as good as advertised! Whenever I've had a problem with my P/C the service has been very professional and knowledgeable, and friendly! I always enjoy visiting Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than some other options! Good solid option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RenewTotalTech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I renewed my TotalTech membership once again. Best Buy has been my trusted place to upgrade and buy new electronics. The advantages are numerous, such as extra warranty, home delivery of orders and help from the Geek Squad if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I need help, please

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for a while, and it has been very helpful, but right now, it says "expired." I'm confused. Is it supposed to expire even with my membership protection plan?

    I would recommend this to a friend