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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 3462 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in Webroot Internet Security Yearly Subscription's overall performance and protection features. Users appreciate its ease of use, background operation, and simple installation process. Many also feel it provides good coverage for their computers. However, some customers have noted compatibility issues, concerns about the price, and unnecessary reporting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 3,462 reviews
  • Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this brand for a few years now and it hasn’t let me down. My laptop is kind of old but ever since I got it along with webroot I haven’t had any virus issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    identity protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy with webroot protection/security on my devices. I believe that I am fully protected on my devise info, personal info, identity theft protection and my personal bank info, passwords and credit/debit info.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Computer Security

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my entire computer product...always working, displays any issues. Easily installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech protection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth the cost, trusted company for tech protection. Have had this since I purchased my first computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won't rely on any other Web Security and if something happens Geek Squad is 100 % behind this Product!! I get warnings and never have had an issue with the hard drive! Easy to understand any warnings and Geek Squad explains if I have a questions from Webroot scans.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little hard to understand some features if you're not tech savvy, but it works well nonetheless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RenewTotalTech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I renewed my TotalTech membership once again. Best Buy has been my trusted place to upgrade and buy new electronics. The advantages are numerous, such as extra warranty, home delivery of orders and help from the Geek Squad if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Web Root Security

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Web Root security has worked great for me for many years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are always top notch

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are always top notch when it comes to knowledge about what they are servicing. They are polite and professional and above all patient when explaining how to operate or maintain a purchased product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WEBROOT A MUST HAVE INTERNET SE PROTECTION PACKAGE

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot has been a BIG part of our Internet Security Package for the last 5 years! Best Buy helps keep our computers safe on the NET with WEB ROOT! Have never had a virus or malware issue, builds confidence while surfing the NET!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tulsk

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Webroot internet security Yearly Subscription for several years now and they are as good as advertised! Whenever I've had a problem with my P/C the service has been very professional and knowledgeable, and friendly! I always enjoy visiting Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a member with Best Buy for about 2 years already since I purchased my new home and it’s be super convenient for me since everything I had to install was new. It’s either free or 20 percent off! Plus you get extras depending on the item you purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Anti virus

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great economical product for anti virus for you pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    webroot

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used WebRoot for many years and have had no issues with security at all. I use my computer stress and worry free with this security program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot Internet Security Yearly Subscription

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a subscriber of Webroot Internet Security since 2014 and have never been disappointed. My laptops are automatically scanned daily, any threats are removed, and reports are provided, giving me the confidence that my devices are fully protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok for a free product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldnt pay for webroot, but since it is free with my yearly total tech membership, i use it. There is nothing that makes it special. If i didn't get it free, i wouldn't use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always have Webroot on all PCs Tablets Phns

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many times I have been on social media and clicked on something wonderful - NOPE not wonderful and Webroot is there to guide me back to safety. LITERALLY! It is worth every penny and I have been happy for years with Webroot and Geek Squad/Totaltech+.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No infections, so I assume it is working

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this as a part of the Total Care package. I like that it provides the most up to date version at Total Care renewal without having to think to do. Multiple devises are protected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It’s Been Ok.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the top internet security, but it’s better than not having any. Came free with total tech membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    membership is great.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot internet security is very thorough. Along with auto updates and scanning I feel confident that system is well protected.

    I would recommend this to a friend
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