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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 3461 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in Webroot Internet Security Yearly Subscription's overall performance and protection features. Users appreciate its ease of use, background operation, and simple installation process. Many also feel it provides good coverage for their computers. However, some customers have noted compatibility issues, concerns about the price, and unnecessary reporting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 3,461 reviews
  • Rated 3 out of 5 stars

    UNHAPPYCAMPER

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AGAIN, AFTER SCANNING, WEBROOT NEVER SEEMS TO FIND ANYTHING WRONG. TRULY MAKES ME WONDER WHETHER THE PROGRAM IS DOING THE JOB.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I can't do nothing any more with whatever issues I'm experiencing with my PC, my last resort is to call the Geek Squad I know they're smart,reliable and dependable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    RonGmail

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not want to have you use the Auto Pay system as I had been using when I had it charged to my Discover card. I had phoned this issue several weeks ago to your Geeke man. I had advised him of this situation and I gave him my new email (Gmail address number) to use to advise me of the due date and cost amount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    webroot works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does its job and up-dates automatically...you can scan daily at anytime and it does so automatically or manually. and gives you a readout afterwards. worth the money. I have been using webroot for over 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works while you sleep

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I guess it works. Something froze up my computer the other day so I just shut it down. The next morning it was running back to normal. There was a webroot symbol so I guess it had been doing it's thing. That's good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    webroot

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has helped me maintain my computer running clean an fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to bring my devices in once or twice for clean up but I don’t think the issues weee virus related, more update issue related so I’m happy with webroot. I’ve had it for about four plus years so it speaks for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    webroot

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product because it keeps me safe. I am glad I have had it on all of my computers

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    LOVE VEST BUY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THE WAY WEBROOT PROTECTS MY LAPTOP. BEST BUYS HAS BECOME MY BEST FRIEND

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    runs itself

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to work as advertised, have used for a year. haven't had any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband feels very safe with this protecting the computer. He's found it very helpful after we got hacked.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    TT

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good protection so far; not aware of any issues to date

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased webroot security protection and renew

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this webroot security protection when I purchased my laptop a while back and just kept subscribing to webroot every year and I’m happy with the product so I would definitely recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot has been absolutely amazing in the couple years that I've first started using it! I finally bought a pc a couple years ago, and getting security was a priority. Webroot is very affordable in my opinion, for what it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for peace of mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection gives me peace of mind, that if something goes wrong I can bring my item to local BB instead of dealing with the manufacturers warranty process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great security system. Would recommend to all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so good to know that we are protected with this service. Virus protection is so important these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot Well worth the money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Webroot security for for my resent computer and also for my old computer and am very pleased with it. I had gotten hacked and they were a great help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spooky 92

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the better half working from home and doing a lot of research on-line. Having WEBROOT has paid dividends time and time again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for years. I have never had an issue with this virus protection. It works fast (if you need) and you can have it go super in-depth into your scans (if you want).

    I would recommend this to a friend