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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 3461 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in Webroot Internet Security Yearly Subscription's overall performance and protection features. Users appreciate its ease of use, background operation, and simple installation process. Many also feel it provides good coverage for their computers. However, some customers have noted compatibility issues, concerns about the price, and unnecessary reporting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 3,461 reviews
  • Rated 5 out of 5 stars

    Happy with Webroot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Webroot for many years and have been very happy with it. It is included in our Best Buy TotalTech plan which is worth purchasing too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot Security

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have renewed my subscription to Webroot annually for several years and have been very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love webroot and the help if I need. I have always been treated with respect and care for my items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has paid for itself. Not being the best person to understand all electronics makes this a good idea. The people who help are so patient. Just would like to have webroot part of the deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot protected

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with Webroot Internet Security. It checks my computer regularly and provides a detailed report. I have used Webroot for years and feel my computer is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Security

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel secure online with the Webroot Security doing its job of preventing malware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Various websites are available, yet, you try to trust them with still not knowing anything about it. WebRoot has done the worries for you to let you know if it is safe or not.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I assume it is working.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this 4 stars because I really don't know if Webroot actually detects or alerts me to anything. Have had this for a couple years because Geek Squad pushed it on me. Figured I should have some type of good protection, so, why not. It does pop up occasionally on my laptop so something must be working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy + Geek Squad + Webroot = A great team !

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot comes with my Geek Squad/Best Buy annual contract. I have alway been satisfied with the security provided and have never experienced a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    1234

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be O.K., no problems or I wouldn't renew it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet Security

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The need for Internet security unfortunately has become and absolute need because of a world full of thieves. I would rather protect myself and my families devices than not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Undeniable Confidence

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WEBROOT is awesome. It keeps me informed of the status of my computer. When I have a question, the GEEK Squad is there to help me out. This product is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great store great employees

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service I have been a member of Best Buy for many years. Great store great people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot review

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is a fantastic internet security service. I have had it for several years as a Geek Squad member. Would not be without Webroot or Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent virus checker

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this virus checker. Good reporting structure that easy to under. Threat recommendations are consistent and the software provides seamless fixes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    piece of mind

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very well worth having. gives you piece of mind. luv the alerts and how it checks regularly for possible leaks and viruses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind with my Webroot Security Agreement.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Webroot Maintenance Agreement with the Geek Squad whick puts my mind at ease with all the scams out there & crooks trying to get in your computers trying to steal your i formation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea that Webroot keeps an eye on my software and informs me if any action has to be formed. I feel safe that Webroot is keeping an eye on things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot comes as a benefit as part of the Monthly Protection Plan when renewed. I have used Webroot for several years even before I received it as a benefit form Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet security

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great internet security policy with good customer service if needed. Phone customer service is very good as is the chat if you need it.

    I would recommend this to a friend