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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 3461 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers find value in Webroot Internet Security Yearly Subscription's overall performance and protection features. Users appreciate its ease of use, background operation, and simple installation process. Many also feel it provides good coverage for their computers. However, some customers have noted compatibility issues, concerns about the price, and unnecessary reporting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 3,461 reviews
  • Rated 5 out of 5 stars

    Peace of mind with my Webroot Security Agreement.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Webroot Maintenance Agreement with the Geek Squad whick puts my mind at ease with all the scams out there & crooks trying to get in your computers trying to steal your i formation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Webroot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Webroot for many years and have been very happy with it. It is included in our Best Buy TotalTech plan which is worth purchasing too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Running

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use Geek Squad. Saved my bacon many times yearly. My Lenovo hardware is out of warranty but software keeps it going with Geek Squad support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WebEoot

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operates in the background and not sure how well it is doing it’s job. I’d like more of a breakdown on scan results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Undeniable Confidence

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WEBROOT is awesome. It keeps me informed of the status of my computer. When I have a question, the GEEK Squad is there to help me out. This product is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent virus checker

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this virus checker. Good reporting structure that easy to under. Threat recommendations are consistent and the software provides seamless fixes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety first

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Webroot for several years now and feel that our devices are safe and secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy + Geek Squad + Webroot = A great team !

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot comes with my Geek Squad/Best Buy annual contract. I have alway been satisfied with the security provided and have never experienced a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot review

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is a fantastic internet security service. I have had it for several years as a Geek Squad member. Would not be without Webroot or Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot comes as a benefit as part of the Monthly Protection Plan when renewed. I have used Webroot for several years even before I received it as a benefit form Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea that Webroot keeps an eye on my software and informs me if any action has to be formed. I feel safe that Webroot is keeping an eye on things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who knew a Web even had a Root? Glad they do.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm amazed at how every now and then up pops Webroot and tells me they did an analysis and everything is okay. If there is a minor glitch, they fix it immediately. Couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    piece of mind

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very well worth having. gives you piece of mind. luv the alerts and how it checks regularly for possible leaks and viruses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet security

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great internet security policy with good customer service if needed. Phone customer service is very good as is the chat if you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love webroot and the help if I need. I have always been treated with respect and care for my items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot Security

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have renewed my subscription to Webroot annually for several years and have been very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t forget to renew

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Webroot! Always Remember to renew so you don’t have a lapse in coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep it updated!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is included in your Totaltech memebership, so it is one less to think about. The software is really good, make sure to keep it updated. Fully recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Webroot

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not use anything else. I am so very happy with Webroot! I get great customer service and it is totaly dependable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great store great employees

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service I have been a member of Best Buy for many years. Great store great people.

    I would recommend this to a friend
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