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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
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Customer reviews

Rating 4.5 out of 5 stars with 1107 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,107 reviews
  • Rated 5 out of 5 stars

    Must HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Webroot. Love it. I have it for 3 Laptops 2 phones. Never have to scan. Does it all on it's own or you can if you believe you need to. Had a virus once before I installed it. Pulled that baby out!!! I even applied 1 to my sons computer while he is over seas in school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent treatment Saturday 4/7 larry assisted me and was excellent! also witnessed him offering aman standing in line with a cane a chair as he was waiting on others very good showed excellent knowledge and treatment of customers. give this young man a raise

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone; interesting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't recommend using the Mobile service. The service was not very satisfying. The associate asked what I was looking for and directed me towards the S8. I told her that is not what I am in need of and kept on insisting and not listening to the customer. Phone overall is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help with my computer and the person at Best buy set me up with a program to get tech support all year, it came with virus protection which I didn't have a good one. I am very happy with my purchase and feel my computer is Hopefully safer and will work better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Monitor 22"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its hard to say how long I have had this Dell Monitor.... because its been working so great for such a long time. It is used as a second screen when I work from home and fits perfectly in the space I have for it on my desk. I couldn't be more pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wanted a 19-21 inch screen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen was easy to share nstall and fits in the place I wanted to set it up. Does not have speekers, however I have and was able to install. The picture is very good. It is light weight and the color display is also very good. I would recomend this preduct to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets no better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier with my purchase. Everything works exactly as I expected and I have no problems with it. No one wants to be in a situation where they are unable to remedy a problem. This product is a great value and I would purchase again from Best Buy if necessary!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very pleasant experience they were very helpful they went above and beyond to make me happy I was a week outside of my return and they help me out by lease allow me to get store credit so I don’t waste my money I would recommend this Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase of Webroot Internet Security System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a Geek Squad member allowed me to bring in my computer to my Best Buy Store and have the.old security system removed and the new security system installed. This was completed while I waited, something which I would not have been able to do myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer crash!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got Webroot by signing up for the 2 year plan with the Geek Squad. So far I like it. My computer crashed and I don't know why but now I do know that it won't be from anything I can control. It works well. I used it a long time ago and it worked well also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never heard of this product before, my computer went down so I took it to Best Buy to fix and this comes with my Geek Squad Service they installed it and I don't do anything I let it work in the background. I used to have McAfee I will never go back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this program before and love it. I barely ever have to do anything besides occasionally hitting the scan my computer button when prompted. It is actually cheaper to purchase a new subscription through Best Buy than it is to use their update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Web root security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used various Internet security systems in the past. Web root was the easiest to install and offers excellent protection. For someone like me, who is not a computer geek, I can truly say this is the easiest and best security product I ever purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not sure what I'm reviewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure what I'm reviewing, but it showed that I would get 25 points for reviewing it. So here goes. I really like my best buy store they are usually pretty knowledgeable and if they don't know something they will help you find the answer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Webroot for years. I've tried other antivirus products, and Webroot is my favorite by far. It's easy to download and install. It runs quickly and efficiently. I haven't had any issues with viruses or malware since I've been using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unobtrusive Anti-Virus Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a Windows OS, then some form of anti-virus software is a must. Webroot seems to have a very light foot print in regards to running on your PC. Being a Best Buy rewards member has its benefits for discounts on Webroot subscription renewals!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Webroot. It is constantly checking and keeping my computer virus and malware free. This program runs the checks in the background so it does not interfere with whatever I am working on. I have used this product now for 10 years and love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by the Geek Squad member.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was subjected to an attach from a Microsoft impostor. The Geek Squad was very good in explaining what happened and went through my computer in a timely manner. I was very impressed with the knowledge and courtesy of the technician.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good security software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy representative recommended to replace the Kaspersky software that originally came with the laptop. Had problems with Kaspersky blocking programs it shouldn't and allowing programs that should have been blocked, so glad to have this as a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I called I received outstanding attention and help to fix my computer. The remote feature was a life saver and I much appreciated the fact that the agents stuck with me on the phone and computer for hours without a disconnect. Thanks

    I would recommend this to a friend
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