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Customer reviews

Rating 4.5 out of 5 stars with 1107 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,107 reviews
  • Rated 4 out of 5 stars

    too much hassle to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we needed to renew our computer warranty. i thought all we needed to do was go to check out and pay for it. wrong it was a big hassle including be scolded for not having a geek squad appointment.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my new Dell computer needed a full system restore, I purchased the service plan that would put my computer I the same state as when I first took it out of the box. Glad that I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great head phone for a runner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband he loves it, it has a clip so he my clip to his closth, I have one similar but, he didn't purchase from best buy. I like the one I bought for him better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm impressed with the anti-virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The anti-virus has made it possible to not have the crash that has happened on windows10 updates that has led to two wasted computers so far. I appreciate that I have support if needed as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE AND PRODUCT COVERAGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT'S HARD TO SECURE YOU COMPUTER THESE DAYS BUT I FOUND A WONDERFUL WAY! AT BEST BUY I HAVE DISCOVERED THE MEANING OF "NO WORRY AND EASE OF MIND". DON'T PASS UP YOUR OPPORTUNITY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great virus protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Webroot that did not come with a cd and had a little problem getting it downloaded but Geek Squad helped me with that and all is well. The only virus protection I buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad kept me current as usual, they are the best, Justin worked with us the last time and he was terrific. Please pass that on. Leonard Cook Store Caroline Ave, Atlanta, GA

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very affordable with ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three devices are protected with this product making it very it reasonably priced. I have been using this Internet Security for three years and have been well protected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far No Comuter Viruses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot definitely is the top anti-virus software I have owned in the past 20 years. The only thing that does annoy me is that it does tend to slow your computer down upon start up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen colors are brilliant, lots of settings to change the brightness and colors. It boots up fast and all my icons are on my wallpaper, so everything is easy to find.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service and antivirus software- definit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend antivirus software to a friend- had mackafee which wasn't good- went with geek squad services and would recommend- always do a quick prompt, but thorough service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Once it was added to my computer, it works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very easy to use, so thankful your employee recommended it. I tried to download it myself but it wouldn't work, geek squad did the work for me and now I'm so very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase was a gift for family keeping up with smart home devices. These are easily installed and widely interfaced and made a great addition to a recently purchased home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop HP envy x360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job great with the touchscreen. I noticed battery doesn’t last long. Had to send it out for repair a month later due to battery issues. It wouldn’t charge or power on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a win win situation you get points for using this review service.. so in the long run on the accumulation of points it means money towards a future purchase!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Webroot in the past and was very satisfied. Last year i renewed my computer protection with Trend and ended up with numerous viruses on my laptop. I am back to Webroot!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Inexpensive headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a noise cancelling feature to be this inexpensive I was impressed. Comfort is good, sound is good. The noise cancelling is not as good as the more expensive headphones but effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    product works well without slowing laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well without slowing laptop. My other antivirus slowed my laptop much more than this one. I have't had any viruses or the like since this one was installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's included

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's included with the 24/7 geek squad support for a year and includes up to 3 computers. I'm very pleased at all the options that are included and provided to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is renewal security program. Have been using this product for several years. It is kept up to date and I'm very happy with the notifications it produces for me.

    I would recommend this to a friend
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