Customer Ratings & Reviews
- Model:
- F7C063-BDL
- SKU:
- 6183510
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers consistently note the Mini WiFi Smart Plug's ease of use and compatibility with various smart home systems as significant advantages. Many appreciate its compact size and the generally positive experience with setup and performance. However, some users report occasional connectivity problems and suggest improvements to the accompanying app. The response time is also mentioned as an area needing attention by some customers.
This summary was generated by AI based on customer reviews.
Horrendous setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a horrendous time trying to set these up. the Android App just cycled through my home wifi and the plug wifi to set it up. After 4 hours of fighting with it i got one setup, then it lost its settings. Gave up at that point and returned them. iPhone app may be different but the android one sucks (Android 10) IF the product had worked reliably they would be great. Build quality is good but ease of use and reliability was terrible. Best answer WeMo could come up with was use an older Android phone or try Apple..... not an acceptable answer.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Blandas,
The Wemo Mini should have been easy to set up with an Android or iOS device but, we could have tried with a different mobile device for the setup. Allow us to investigate what happened to your support experience and if you have other concerns with other Wemo devices, we can have our Escalation Engineers assist you.
Please provide us with your case number or phone number at [email protected] with your contact details and the link to this review for our reference.
Regards,
Jan
Wemo Support
- Cons mentioned:Connectivity
WeMo smart plug
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These plugs are not that good they don’t stay connected that often have to constantly reconnect I just unplugged them all.
No, I would not recommend this to a friend Worst smart plugs
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I return these to get another brand. I really like that they are HomeKit compatible, but it doesn’t matter when they just don’t work. These plugs randomly drop all the time. Are used to live in a rural area and did not have as many problems with these, but if you have poor Wi-Fi or live in a more populated area don’t waste your time with these. They’re cheaper plugs on the market that function better. The only draw to these plugs was HomeKit compatibility, which doesn’t matter when they show up is not connected 50% of the time
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Matty,
This is definitely not the experience we want for our customers. We could have had our Second Level Technicians contact you for further isolation and troubleshooting. We respected your decision in returning the device.
If you have further questions regarding a Wemo device, feel free to email us at [email protected].
Have a good day!
Regards,
Thaddeus
Wemo Support
Pain to pair and too wide
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have tons of experience with pairing smart devices, however I would not recommend this device for pairing with Smartthings. This is because it has to be paired first from the Wemo app which was buggy at best, and instructions were not clear that this cannot be paired on a 5g network. It is also very wide for a one outlet device, which meant I could not fit it into it’s desired outlet without using an outlet tap. Wish I had done a little more research!
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi MullyLI,
This is definitely not the experience we want for our customers. We can have our Second Level Technicians get in touch with you for further troubleshooting.
Just send us your contact details at [email protected] so that we can escalate your case. Don't forget to include the link to this post as a reference.
We hope to hear from you soon.
Regards,
Thaddeus
Wemo Support
- Cons mentioned:Connectivity
Difficult to make work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think it over saturated my 2.4 wifi. Was using it through Google home. Just stopped working one day and I never got it going again. Threw it out.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, DanyP,
We're sorry to hear this. We could have had our Escalation Engineers look into the concern since the Wemo Mini Smart Plug doesn't hog or consume much bandwidth. If only we can still turn things around. Feel free to send an email to [email protected] should you need assistance or you have concerns and inquiries in the future.
Regards,
Reil
Wemo Support
Get a cheaper one
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We started with WeMo when they first came out. They have not kept up with the rest and now the cheaper knockoffs are cheaper and BETTER. The WeMo app is finicky and unreliable.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi O5111,
We;d like to learn more details about the challenges that you have with our Wemo devices and app. Please share us more details at [email protected] along with your contact details and the link to this review for our reference so our Escalation Engineers can of assistance.
We'll wait for your response.
We'll wait for your updates.
Regards,
Carl
Wemo Support
- Cons mentioned:Connectivity
Terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is terrible! I’ve had it for over a month and still can’t get it to work! I cannot get it to connect to the Wifi. It just won’t do it.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi JCM87,
If you're setting up your Wemo F7C063, then make sure to connect to the 2.4-GHz Wi-Fi network of your router if it is a dual-band router. We can have our Escalation Engineers assist you further upon setting it up. Send us an email at [email protected] with your contact info and the link of this review for reference.
Regards,
Elyza
Wemo Support
- Cons mentioned:Connectivity
Could not get this plug to connect to my router
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried multiple times to connect this plug to my router. Never have been able to get connected.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Cookfarms,
This is definitely not the experience we want for our customers. Allow us to have our Second Level Technicians contact you for further assistance to configure the Wemo Mini to your network.
Just send us your contact details at [email protected] so that we can escalate your case. Don't forget to include the link to this post as a reference.
We hope to hear from you soon.
Regards,
Thaddeus
Wemo Support
Wemo is not reliable
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.8 months ago purchase 6 mini size… right now 4 are unable to attach to the wemo app. Biggest problem with wemo is the software. A mini 3 feet from my router and my device can’t connect and none of their “help” is helpful. Their customer service promise a replacement for their insight device and I never got it. Device are great as long as you don’t shut them off. I used to rate wemo the highest, now the lowest. Other manufacturers have to be more reliable.
No, I would not recommend this to a friendDo not buy; unreliable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great. Belkin has poor customer support for any issues that come up with their app, which you have to use to set up the product. There's also no straightforward way to reset and remove devices from your WeMo account within the app. The products do integrate with Google home, but control through Google home devices breaks frequently. Will never purchase another WeMo product again. Maybe my bad experiences are an isolated case, but I would not recommend that anyone buy this product. Far too unreliable.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi,
This is definitely not the experience we want for our customers. We can have our Second Level Technicians contact you for further troubleshooting to get the Wemo Mini working as expected.
Just send us your contact details at [email protected] so that we can escalate your case. Don't forget to include the link to this post as a reference.
We hope to hear from you soon.
Regards,
Thaddeus
Wemo Support
- Cons mentioned:Connectivity
Wifi connection issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product was bought for my boyfriend and it worked on my phone but not his. I am not sure why I did the exact same steps I did on my phone onto his.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Chante,
We would like to have a better understanding regarding your challenges with the product so that we can assist you accordingly. Please email us at WemoCares@belkin.com with your phone number and the link to this post so that we can get you over to our Experts for assistance.
Regards,
Irish
Wemo Support
- Cons mentioned:Connectivity
Disappointed
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not stay connected to my network. Frustrating. Don’t use it anymore, junk.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hello, CaptainJack,
We appreciate your writing us a review. Is the firmware of the Wemo Mini up to date? It normally resolves the issue as it optimizes the performance of the device. Please email us a [email protected] with your contact details and the link to this post so we can have our Escalation Engineers to assist you further.
Regards,
Gregory
Wemo Support
Cheap and ugly
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never buy this item. First so many months it needed firmware update until it stopped working after four months. Never buy this cheap item.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Save your Money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor Quality. Its good and working for a months. After that the connections is loosing.
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Extremely poor quality
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a couple of these and they were both duds. Worked okay for a couple of months then stopped connecting to my phone.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Layna,
This is definitely not the experience we want for our customers. Allow us to have our Second Level Technicians to get in touch with you for further troubleshooting to get the device working as expected.
Just send us your contact details at WemoCares@belkin.com so that we can escalate your case. Don't forget to include the link to this post as a reference.
We hope to hear from you soon.
Regards,
Thaddeus
Wemo Support
Unreliable and hard to configure
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to configure initially and had to reconfigure after unplugging. Bought 2, never got one to work reliably. Would not recommend.
No, I would not recommend this to a friendWorked the first time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to change my router. Tried to set it up again from both Android and Ios. Got different errors for each OS never could get it to log onto wireless network. Took it back for a refund.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Jules,
A factory reset and a reconfiguration will fix your Wemo device if you replaced your router or changed its settings. We regret to hear that you already returned the product as we could have requested one of our Wemo Experts to walk you through the process.
Should you wish to give it another chance in the future, we're just an email away at [email protected].
Regards,
Jay
Wemo Support
Difficult to setup
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the most difficult smart devices to setup and I have about 100 different devices in my home. Hopefully the firmware updates will help.
I would recommend this to a friend- Cons mentioned:Connectivity
Bad connectivity issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.have philips hue, google home and google chromecast and they all work great. The bemo would disconnect at least once an hour. returned product
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, gvillela24,
We regret to hear that you have already returned your Wemo Mini Smart Plug. The connectivity issue is not what we expected and we could have tapped one of our Wemo Experts to get it fixed. Should you wish to give Wemo another chance, don't hesitate to contact us anytime at [email protected] should you need assistance.
Regards,
Jay
Wemo Support
Not so good
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased several of the 10 amp plugs with no problems, but the 15 amp plugs tend to fail quickly. The set up and connection prices is difficult
I would recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Jeremy,
Setting up the Wemo Mini should be a breeze if the handheld device is connected on the 2.4 GHz network and equipped with the latest Wemo App version. Allow us to sort this out by sending us an email at [email protected] with your contact details and the link to this review as a reference. We'll have an Escalation Engineer contact you the soonest.
Regards,
Carl
Wemo Support