Customer Ratings & Reviews
- Model:
- F7C063-BDL
- SKU:
- 6183510
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers consistently note the Mini WiFi Smart Plug's ease of use and compatibility with various smart home systems as significant advantages. Many appreciate its compact size and the generally positive experience with setup and performance. However, some users report occasional connectivity problems and suggest improvements to the accompanying app. The response time is also mentioned as an area needing attention by some customers.
This summary was generated by AI based on customer reviews.
Never connected to the internet.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with my internet. Could never connect with my internet even after calling my cable company and Wemo themselves. They tried everything, but could connect it to the internet.
I would recommend this to a friendBrand response from BelkinStaff
Posted .Hello Gary,
For as long as your 2.4GHz frequency network is not set to hidden, the Wemo Mini should be able to connect to it. Allow us to review your record in our system and have our Escalation Engineers lend you a hand. Email us at [email protected] along with your phone number and the link to this review for our reference. Let's take it from there.
Regards,
Princes
Wemo Support
Difficult HomeKit setup, inconsistent and buggy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to set up on iOS HomeKit - most of the time the device is not detected - and intermittently stops working even after it's successfully set up. Not recommended.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi cjmNYC,
This is definitely not the experience we want for our customers. We'd like to have our Second Level Technicians contact you for further isolation and troubleshooting to get the device working as expected.
Just send us your contact details at [email protected] so that we can escalate your case. Don't forget to include the link to this post as a reference.
We hope to hear from you soon.
Regards,
Thaddeus
Wemo Support
Don't buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I plugged it in set it up and it worked for a couple of days then just quit working. I even exchanged it for another one and still couldn't get it to work.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Flash,
This is definitely not the experience we want for our customers. Allow us to have our Second Level Technicians contact you for further isolation and troubleshooting.
Just send us your contact details at [email protected] so that we can escalate your case. Don't forget to include the link to this post as a reference.
We hope to hear from you soon.
Regards,
Thaddeus
Wemo Support
false advertisement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It will desconect constantly from the app. It will need an update, but always give me the message "update fail". I've tried everything, nothing works, it is the dumbest gadget in my smart home.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Jaunchi,
We appreciate your bringing this to our attention and this is clearly not the experience that we wanted you to have. Please allow one of our Escalation Engineers to look closely into this challenge for further isolation. Shoot us an email at [email protected] with your contact information and the link to this post. We'll take care of this.
Regards,
Jay
Wemo Support
Difficult to sync with app.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not satisfied with this product! Hard to sync with the app. Not sure it is working when gone. Disappointed!
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hello, Geno,
Make sure that you got the latest firmware version of the Wemo app before setting up the Wemo Mini. You can also follow the setup guide from this link: (https://www.belkin.com/us/support-article?articleNum=8218). Please email us at [email protected] with your contact details and the link to this post so we can have our Escalation Engineers to further assist you.
Regards,
Gregory
Wemo Support
Garbage Product (don't replace your router)
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you ever have to replace your router, it will render this product unusable. I'm a techie guy with 35 devices in my home. This thing is the Eye of Sauron.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, HonestAbe,
If you changed your router or any settings in the network, the Wemo device needs to be reset and reconfigured in order for the settings to be updated. Please get in touch with us at [email protected] so our Escalation Engineers can lend you a hand. Include your contact information when you reach out along with a link to this post as our reference.
Regards,
Rosalyn
Wemo Support
After 4hrs couldn't get them to work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very disappointed after 4hrs one day and 2hrs the next morning I couldn't get them to work. The Geeni's were perfect that I bought online from Best Buy,.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi GagitMom,
Relocating the device could help with any connectivity issues you're experiencing with the Wemo Mini. Also, make sure to update the firmware of the mini to optimize its system.
Send us more details at [email protected] with your contact details and the link to this review for our quick reference and, we'll have our Escalation Engineers provide further assistance.
Regards,
Jan
Wemo Support
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device does not work. The device could not connect to the app, and the app was constantly crashing. Don't waste your money. I returned the wemo switch back to Best Buy. 0 stars
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi,
We regret to hear that the unit is no longer with you. We could have tapped one of our Escalation Engineers to help you with the setup process. Should you have any Wemo products in the future, please don’t hesitate to reach out to us at [email protected] for questions, suggestions, or assistance.
Regards,
Rechel
Wemo Support
Unreliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This looked like a good product at the start. Paired it once and had to unplug it and then it never worked again. This day and age it’s essnetially a useless technology
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hello, Gabev,
That's not how we want you to feel towards our product. Allow us to help you with your Wemo Mini Smart Plug, please try to reset it to its factory default settings and reconfigure. Email us at [email protected] with your phone number and the link to this review so we can have our Escalation Engineers assist you over this matter.
We hope to hear from you soon.
Regards,
Princes
Wemo Support
not a good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was hard to set up with alexa there app to download took a couple of times to do so I took it back and got the amazon plug works great now
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hello, slimg,
We could have you assisted further with our Second Level Support Team for integrating the Wemo F7C063 to the Alexa. We understand your thoughts and in case you have future concerns with any of our products, do not hesitate to send us an email at [email protected] with your contact info and the link of this review, for our reference.
Regards,
Elyza
Wemo Support
Wemo mini
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, doesn't work for me. Given as a gift. My internet is very slow and cannot install wemo. For others with a better service, I'm sure it would be a good buy.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Cathyp,
Your internet speed and Wi-Fi stability will greatly impact the setup process and connectivity of your Wemo Network. Should you want to proceed in setting up the Wemo Mini Switch, you may need to contact your ISP first to ensure that your Wi-Fi network is capable of handling home automation devices.
For queries and assistance, we can be tapped anytime at [email protected]. We have our Wemo Experts always ready to serve you.
Regards,
Jay
Wemo Support
Terrible
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop working long time ago no help from wemo customer service either. It hasn’t worked in over a year and a half. Only worked a few months
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Riffebear,
This is definitely not the experience we want for our customers. Get in touch with us at [email protected] and we'll have our Second Level Technicians contact you for further troubleshooting to get the Wemo Mini working as expected.
Don't forget to include your contact details and the link to this post as a reference.
We hope to hear from you soon.
Regards,
Thaddeus
Wemo Support
Buy some other brand
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to setup. After finally getting it to work moved to a different location was on the phone with the tech for 45 minutes to get it working again.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hello Over70,
We understand that you've experienced challenges upon setting up the Wemo Mini. Should you need further assistance, please don't hesitate to tap us at [email protected] along with the link to this review and your phone number; we'll have our Escalation Engineers lend you a hand.
Regards,
Princes
Wemo Support
Never buying WEMO again
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a few of these and they always go offline & very complicated to set up again. Bought TP Link and haven't had an issue.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi,
The Wemo Mini devices should have a stable connection with the router. You can make sure that the Wemo devices receive a strong Wi-Fi signal and the firmware is updated.
For further assistance, feel free to share more details at [email protected] with the link to this review for our reference.
Regards,
Jan
Wemo Support
Didn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I down loaded the app and continue trying for about 40 minutes. I tried in several different room and was never able to get it to work. Returned the following day
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Carol,
Setting up the Wemo Mini Switch should be smooth and easy. We understand that you already returned the product but we could've further isolate the issue by resetting it or installing it using a different handheld device. Should you need our assistance in the future, feel free to reach out to us at [email protected].
We are always ready to lend a helping hand.
Regards,
Joseph
Wemo Support
Wemo outlets
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, we haven't had any luck trying to get the outlets to work with the wemo ap. It's quite possible i'll be returning them. I had high hopes.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Mama,
To hook up the Wemo Mini Switch, make sure that you downloaded the latest Wemo App version and your handheld device is within your Wi-Fi range along with the Wemo. If you haven't returned the item yet, we'll have one of our Escalation Engineers take care of your issue. Please shoot us an email at [email protected] with your contact details and the link to this post.
Regards,
Jay
Wemo Support
Network problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the hardest time to hook up to my network. Once it did it would not save the info. I tried this 5 times always with the same result. I returned it.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hello,
To set up your Wemo device, there are certain tweaks we may have to perform, and our Escalation Engineers could have assisted you thoroughly. If you still have the switch or require further assistance with any Wemo device, please take time to email us at [email protected] with the link to this post. We'd be more than to eager to help.
Regards,
Klaudette
Wemo Support
Did not work well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install and setup was clunky for me. So I returned these plugs and bought Amazons instead, which was much more seamless in set up and operation
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Dreamgrass,
This is definitely not the experience we want for our customers. We could have had our Second Level Technicians assist you with the configuration of the Wemo Mini. We respect your decision in returning the device.
If you have more questions regarding a Wemo device, feel free to email us at [email protected].
Have a good day!
Regards,
Thaddeus
Wemo Support
didnt work for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stop working in about a week and then call and call to support finally returned after 30 days cuz Im elite member wont buy wemo again
No, I would not recommend this to a friendTook it back to get Samsung/ Smart Things plug
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't want to install yet another app when I already had the smart things app with my tv so I took it back to get a Samsung one.
No, I would not recommend this to a friend