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Customer Ratings & Reviews

Your price for this item is $259.99
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Customer reviews

Rating 2.8 out of 5 stars with 16 reviews

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56%
would recommend
to a friend

Customers are saying

Customers enjoy the excellent picture quality of the 42" Class (41.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV. Many comments praise the superb image and ease of setup. The positive feedback consistently highlights the TV's strong visual performance. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-16 of 16 reviews
  • Rated 1 out of 5 stars

    Not recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was to good to be true and it wasn't true. I got the TV home I didn't open right away because I was out of state. When I took it out of the box and plugged it in it did not work. It was past the 15 day warranty (read all before buy) Best Buy told me to bad you now have to deal with Westinghouse. I still have a broke TV in my front room. Best Buy connected me to Westinghouse they tell me I have to ship it to them (and I have to pay the shipping). They were suppose to email me a shipping label and I had to email them 4 pics I said ok. I never got the email with the shipping label and now I'm trying to dispute this charge. I bought a new TV and they want to fix it and send me a TV that has been worked on. I bought a new TV I thought. DO NOT BUY THIS CHEAP TV.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a computer work station. Having a large screen in 4K is great for autocad. Anyway, great resolution, great sound, all around a great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    So so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on the TV is good. That is all. The sound is horrific. We had no other choice but to get a soundbar. It takes forever for the TV to boot. The smart TV functions are limited to few channels which we can only watch one. It was a sad excuse for a TV. Although it was cheap, it wasn't worth it! I wish we could take it back, but it's too late.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Wonderful tv 4 the price - gift 4 sons bday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture - color - effects.. Easy to use happy with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV does everything correctly, great picture and easy to setup. It found my network and connected really fast.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Started Off Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set started off as a great purchase after about 2 years I started having issues with the set having to warm up about 10 minutes before I could control the volume or use the sleep timer, the great part, it was under warranty and they replaced it no hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only feature this TV lacks is upscaling, but the picture is outstanding nevertheless and this set works very well for a 2nd device in a bedroom or play room.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on a cyber Monday sale. Turned out to be worthless!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good picture but sound is lacking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs better sound but the picture is good good price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect Dorm Room TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is light and easy to manage and move around. I couldn't help but feel like the TV was cheaply made. I don't know that's just me but the video quality and sound were very surprisingly good-great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After disconnecting old TV assembling new and turning on nothing works. Went thru the trouble shooting tips still no luck. Think it is a great price because someone knew this was a shoddy piece of equipment. The trouble and aggravation of returning now add to aggravation. 2nd disappointing item I've purchased from Best Buy. May have to end loyalty

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote barely responds, pixel out. Terrible buy...

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice resolution in screen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a good addition to our television viewing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Difficult setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible overall quality video and sound. Not enough ports for external devices.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV especially for the price . the only downside I've had is I tried connecting my laptop through the VGA port and it the picture only shows 1 out of 50 times! Other than that everything works great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    60Hz!!??

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why on Earth are they making a 4k at 60hrtz? I would only recommend this TV to someone that is wanting a new TV and that they don't care about quality. When it comes to quality, don't ever buy anything less than 120Hz refresh rate. Also don't fall for the other TV with an AquoMotion of 120, it's meaningless. Refresh rate is what really matters!!

    No, I would not recommend this to a friend
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